7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. We’ve got a few tips from the workforce management front office here at Fourth.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

JULY 29, 2021

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. Some people from the café; applied and we hired one of them. When an employee is unable to work a scheduled shift, they can offer it up to the pool for other team members to pick up. The Power of Tracking Sales Per Labor Hour.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

SEPTEMBER 25, 2019

While part of this is informed by sensationalized depictions in pop culture, (Chef Gordon Ramsay, anyone?) Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling. It’s a win, win.”.

Communication 323

Communication Leadership Employee Relations Entertainment 323

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Provide subtle clues to inform guests the service is over. Hire skilled kitchen staff and train them. If you're over capacity, you don't have enough seating to meet the demand, which means you have to turn customers away. A tense atmosphere.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

OCTOBER 11, 2024

Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment. Employees classified as exempt from overtime must meet specific criteria, such as executive or administrative duties.

Audits 167

Audits Employee Relations Restaurant Law Document 167

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. You can also give employee discounts, which can be extended to immediate family, paid time off, and bonuses.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

DECEMBER 16, 2024

Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Encouraging Participation : Host brief, informal sessions to explain options, empowering your team to make confident decisions for themselves and their families.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 203

Insurance Email Marketing Employee Relations Customer Experience 203

Modern Restaurant Management

OCTOBER 15, 2021

Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many restaurant leaders are feeling relentless pressure. Minimize Risks.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5

Ordering 237

Ordering Recruiting Food Order Employee Relations 237

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 212

Kitchen Safety Food Safety Audits Food 212

Modern Restaurant Management

AUGUST 10, 2022

As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Additionally, inexperienced and/or newly hired seasonal workers are more likely to be injured than those who have been on the job for a while. Physical and Mental Attributes.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock? Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

NOVEMBER 5, 2021

On Thursday November 4, 2021, the Department of Labor’s Occupational Safety and Health Administration (OSHA) announced a new Emergency Temporary Standard (ETS) that requires employers with 100 or more employees to ensure that each of their employees is either (i) fully vaccinated, or (ii) tests negative for COVID-19 on at least a weekly basis.

Employee Relations 197

Employee Relations Document Hospitality License 197

Next Restaurants

AUGUST 17, 2022

It means affirming as a genuine entity to deceive recipients into exposing confidential information. Perform Background Checks on Employees. More than a third of cybersecurity attacks happen from current employees and it takes an average of 200 days before the attack is even discovered. Never Open Suspicious Email Attachments.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. But the management experts at Sling are here to help. to 5 p.m.). offices and call centers ).

Management 148

Management Management Employee Relations Hiring 148

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Your inventory management solution measures and stores all the information you need about your food cost. Tracking labor and payroll data for restaurant employees.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Tailor your hiring and recruiting practices.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? This gives your employees the freedom to work when their motivation is at its highest. Your employees’ motivation depends, in large part, on their health.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

Hot Schedules

MARCH 27, 2020

Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). CORE: Children of Restaurant Employees. If you are a food or beverage service employee who has been diagnosed with COVID-19, apply here.

Employee Relations 148

Employee Relations Cash Management Beverage Restaurant Law 148

Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. According to a survey over 110,000 restaurants and drinking establishments were shut down in the wake of the pandemic.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197