Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Front of House Government 221

Social Hospitality: Restaurants

MAY 18, 2020

hotels grew to $185 billion from $116 billion. Anyone who runs a hotel or restaurant is a salesperson. If it’s the peak of the season, you compete with all local restaurants and hotels. Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

AUGUST 26, 2019

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

Management 408

Management Management Airlines Customer Service 408

Hot Schedules

JUNE 30, 2021

Keeping Your Hotel Operations Agile Through Data-Driven Analytics. T hough global markets are steadily coming back online in 2021, noteworthy supply chain disruptions and workforce shortages have strained hotel operations at a time when the industry is most fragile. Related Posts.

Hotels 148

Hotels Operations Employee Relations Retail 148

Modern Restaurant Management

MARCH 16, 2020

." "This is a very challenging time, and we're experiencing something we have never had to deal with before," said Jennifer Petrocelli, executive director of The Preston House & Hotel, a participating restaurant. "We Sign up here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Hotels have suffered similarly.

Hotels 344

Hotels Fine Dining Dine-in Front of House 344

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? Related Posts. b3lineicon|b3icon-tray|?|Tray.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Hot Schedules

SEPTEMBER 8, 2021

Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere. Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. Related Posts.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

APRIL 20, 2021

According to the data, 72 percent of events are expected to be held in-person and of the venues chosen, unique venues, hotels and private restaurant space were among the top selected for hosting. Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 372

Communication Leadership Employee Relations Entertainment 372

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Communication 348

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

MARCH 4, 2020

She became an entrepreneur and did a good job in this regard but lacked trust in her employees – especially male employees. The kitchen would often times experience meltdowns that were directly or indirectly related to her approach towards challenges. She compensated by working more and delegating less.

Employee Relations 323

Employee Relations Hotels Take-out Restaurant Law 323

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 309

2023 Insurance Employee Relations 2024 309

Culinary Cues

JULY 12, 2020

Grabbing a 4-inch hotel pan – she walks to the produce cooler to collect items for prep. The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. Noticing that another cook is already inside – she waits until the cooler is free.

Front of House 457

Front of House Back of House Dine-in Food Truck 457

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Managers are unprepared to support employees and drive employee engagement, according to Achievers , the progressive choice for employee voice and recognition solutions that accelerate a culture of performance. percentage points compared to the same month in 2019.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Social Hospitality: Restaurants

MAY 6, 2020

Hotel Trundle Shares Stories of Happiness Since relatively early in the COVID-19 shutdown process, Hotel Trundle launched a #CHEERNOTFEAR hashtag campaign. Hotel Trundle has done a fantastic job of staying positive with their online presence. The first of many hotels we hope will make their rooms available.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

APRIL 29, 2020

The PPP, which is administered by the Small Business Administration (SBA), is designed to ensure that businesses with 500 or fewer employees can continue to meet their payroll demands. The Employee Retention Credit. The remaining portion of the loan may be used for rent, utilities, or mortgage interest.

Franchise 324

Franchise Franchising Specials Employee Relations 324

Social Hospitality: Restaurants

MAY 18, 2020

hotels grew to $185 billion from $116 billion. Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Organize a wine tasting event, or anything related to local products.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

EATER

SEPTEMBER 26, 2023

Kurdi emphasizes that, even with the international chefs behind the buffet line, at least 65 percent of the restaurant’s employees are locals, and that ABC treats all employees according to international standards. (along with the U.K. invasion allowed the KRG to further assert its autonomy. Compared to the U.S.,

Employee Relations 348

Employee Relations Travel Sports Social Media 348

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. In a statement to Civil Eats, Tyson denied allegations of wrongdoing, but this Arkansas employee is hardly the only one sharing concerns about working conditions in meat processing plants during the pandemic. A nightmare.”. According to the complaint, white workers make up 34.5

Food 299

Food Kitchen Safety Front of House Food Safety 299

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. Employees are unwilling to execute obvious solutions to problems, even when the solution is within their grasp.

Hospitality 242

Hospitality Employee Relations Cash Management Training 242

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Hotel tycoon J.W. Author: J.W.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. To read the full James Beard Foundation 2023 Annual Industry Report, click here.

2024 474

2024 2023 Food Order 2013 474

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. We provided and integrated Kur-B the Kurabot into all 50+ locations across the U.S.,

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

EATER

SEPTEMBER 29, 2023

It still sits at its original home, at the base of the Waikiki Park Heights Hotel, and the interior is largely unchanged. The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager.

Back of House 321

Back of House Fine Dining 2011 Dine-in 321

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. While there, Plamondon was introduced to the hospitality industry, working at The Windswept Hotel, which his father owned. Plamondon, Sr.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 21, 2022

For example, self-service technology could soon be integrated within in-car digital assistants, letting individuals place a room service order at their designated hotel long before they arrive. " – Richard Garcia, Remington Hotels. "We – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419