Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. Social media influencers are all the rage when it comes to promotional material and it’s undeniable that their reach is considerable.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Four Tech Solutions to Improve Guest and Employee Experiences. AI Voice Automation.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

MARCH 23, 2020

This will give you the helpful, human touchpoint that influences brand loyalty in many consumers. Maybe they feel most comfortable with your employee placing it on the hood of their car for curbside pickup or perhaps ringing the doorbell and leaving it outside for delivery is their preference. Keep Employees Informed.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Culinary Cues

OCTOBER 24, 2020

There is certainly nothing wrong with this approach except that the result is typically an operation that lacks inspiration, lacks soul, and attracts employees who are less interested in passion and far more content to align with the operation that provides a dependable paycheck.

Menu 472

Menu Seasonal Menu Front of House Café 472

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchising 450

Franchising Franchise Marketing Social Media 450

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” Seed oil criticism is often espoused by influencers and channels who hold other reactionary beliefs.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

JULY 16, 2021

These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. If they are payroll employees, they should get additional auto coverage; the restaurant is protected in the event of a driver’s accident. Cracker Barrel trialed a chicken and biscuit concept.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. Leverage Influencer Marketing Influencer marketing is the other potential goldmine you cannot ignore. Many are using influencers to get their messages across. Influencers have thousands to millions of followers. The ultimate result?

Social Media 385

Social Media Email Marketing Influencer Events 385

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Launching and scaling delivery involves a lot of moving parts. Putting it All Together.

Delivery 558

Delivery Social Media Loyalty Program Customer Service 558

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

OCTOBER 30, 2019

This Rule could affect how employers utilize tip pools and employees who both traditionally earn and do not traditionally earn tips as part of their wages. Employers have applied a “tip credit” against the minimum hourly wage paid to employees who earn at least $30 in tips per month for decades. Essentially, the status quo.

Employee Relations 292

Employee Relations Front of House Back of House Restaurant Law 292

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 10, 2023

On TikTok, restaurants can still reap the benefits of influencer marketing, with the added bonus of greater odds of appearing in TikTok’s bottomless, always-fresh suggested content on users’ For You pages. Currently, 55 percent of small businesses on TikTok feature employees in their TikTok content. How does it differ?

Marketing 531

Marketing Social Media Small Business Cash Management 531

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Invite influencers ??

Events 351

Events Social Media Seating Kitchen Safety 351

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Nothing influences our performance more than the way we manage the human elements that flow through every aspect of our business. Their emotions influence their perspective and their decisions. Managing employees isn’t just about directing them; it’s about inspiring them.

Franchising 474

Franchising Franchise Operations Definition 474

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. BIPOC in food media are routinely not considered for assignments about things that don’t directly relate to their ethnicity or race. “I Instead, BIPOC get stuck with work directly related to their ethnicities.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

EATER

SEPTEMBER 26, 2023

ABC managed to tap into a growing professional middle class in the region, which has partly been fueled by American influence. Kurdi emphasizes that, even with the international chefs behind the buffet line, at least 65 percent of the restaurant’s employees are locals, and that ABC treats all employees according to international standards.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. For example, Milliman's study—" The Influence of Background Music on the Behavior of Restaurant Patrons ," found that fast-paced music decreased meal duration. Overcapacity leads to: Deterioration of service as staff are in over their heads.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JULY 16, 2021

List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Keep in mind that every coffee shop is going to be different, influenced by its location, size, and target market. Freezers you can, among other things, use to store employee food.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom. 2 ranking, Nike.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 29, 2024

The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?

Bar 493

Bar Restaurant Law Point of Sale Beverage 493

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Further, studies by Constant Contact and Get Response showed that the open rate for restaurant related emails were 13 percent and 10 percent respectively. Focus on joy and getting away from it all.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. Kimpton is particularly seeing a rise in Asian and French influences for the sweetest course.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages. Employees want schedule flexibility. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Black Box Intelligence

APRIL 7, 2025

From Fine Dining leading the pack, but also likely being a statistical mirage— to weather continuously influencing performance… It can be easy to get lost in data. It costs upwards of $2,300 to replace a single hourly, non-management employee).It’s Comp Sales -5.7% However, beneath the seasonal noise?

2025 105

2025 Point of Sale 2024 Fine Dining 105

Modern Restaurant Management

NOVEMBER 26, 2019

The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. How Food Delivery Apps Influence the Bottom Line. Under AB 5, the ABC Test likely says no, those individuals are actually employees of the food delivery app companies.

2019 268

2019 Employee Relations Restaurant Law Food Order 268

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do. If not, how can you support your staff during a shutdown?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

DECEMBER 14, 2022

Using TikTok Influencers. They want authentic, relatable content from real people. Try following some accounts and liking some videos related to your cooking or location. Day in the life of an employee. Using TikTok Influencers. Identify relevant TikTok influencers in your local area. The Platform.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Modern Restaurant Management

MAY 1, 2020

Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Restaurant Industry Consumer Perspectives. Deciding where to eat has changed. In the U.S.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479