Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 483

Delivery Restaurant Law Food Safety Insurance 483

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

DECEMBER 26, 2024

For more than 100 years, Society Insurance has been providing coverage to hospitality businesses. We see firsthand what restaurants should be paying attention to as new trends and legislation arise. More Storm Preparation Storm-related devastation was all too familiar in 2025. 86ing Gas Appliances – Or Not?

2025 221

2025 Hospitality Insurance 2024 221

Modern Restaurant Management

AUGUST 30, 2021

Restaurant owners should likewise be concerned about the condition of their premises. Construction defects can devastatingly affect revenue and raise health and safety concerns for patrons and employees. Owners should also be mindful of strange smells, and employees’ health complaints, which may be caused by mold.

Insurance 536

Insurance License Restaurant Law Employee Relations 536

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under the ruling, California restaurants may still not serve foie gras to California consumers. Litigation.

2020 410

2020 Restaurant Law Agriculture Compost 410

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy?

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

MAY 29, 2020

In what has been a closely watched case, a court in France recently ruled that France’s largest insurer must pay on a claim brought by a restaurant forced to shut down due to the COVID-19 outbreak. Many insurance companies, however, have already begun to signal their intent to deny pandemic-related claims.

Insurance 305

Insurance Ordering Employee Relations Restaurant Law 305

Modern Restaurant Management

MAY 17, 2024

May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as well as educating workers (and yourself!)

Employee Relations 448

Employee Relations Insurance Healthcare Restaurant Law 448

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Despite this, restaurant owners and franchise brands routinely shy away from discussions around exit strategies or succession planning.

2030 450

2030 Franchise Franchising Employee Relations 450

Modern Restaurant Management

NOVEMBER 26, 2019

Unfortunately, as AB 5 progresses, the restaurant industry may also find itself on a losing side. The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. Background on AB 5. ” ABC Test. The Business Impact.

2019 268

2019 Employee Relations Restaurant Law Food Order 268

Hot Schedules

MARCH 15, 2021

Health Insurance Requirements for Small & Medium Businesses. How offering affordable health benefits to your employees can work wonders for recruiting and retention. H ealth insurance is one of the most important benefits an employer can offer, regardless of size. Are Small Businesses Required to Offer Health Insurance?

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Modern Restaurant Management

APRIL 21, 2023

Restaurants and bars are often targets for robbery, burglary and theft , so much so that the FBI ranks restaurants as the eighth most common setting for violent crime and nearly half of cyber-attacks target small businesses. Invest in a drop safe and keep cash in the registers to a minimum.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Goliath Consulting

APRIL 7, 2021

*Consult your CPA on the best course for your restaurant to garner the most financial support possible from all these federal programs. And thanks to the new provision in the law, yes, this applies even if you’ve already applied for the first or second draw PPP loan. What is the Employee Retention Tax Credit? Who is Eligible?

Small Business 221

Small Business Employee Relations 2021 2020 221

Society Insurance

MARCH 4, 2025

Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. Nuclear verdicts can occur as the result of a dispute in a restaurant parking lot, because of food safety issues, or even for reasons that exist outside the restaurant industry.

2025 52

2025 Insurance Food Safety 2013 52

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. 7shifts' data has seen a 243% growth in delivery-related roles (i.e.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

EATER

JULY 13, 2021

Breaking down the food, labor, and fixed costs of Reem’s popular kishek and cheese man’oushe We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Here, Eater looks at all the costs in a popular restaurant dish to see what goes into it, and how much profit comes out.

Employee Relations 246

Employee Relations Delivery Food Order Restaurant Law 246

EATER

JUNE 5, 2020

If a law enforcement officer or other public official attempts to stop you from providing delivery services, please show them this advisory linked below,” it reads. A company spokesperson said Uber had not received reports of any safety-related incidents through its support channels amid the protests.

Restaurant Law 257

Restaurant Law Food Safety Employee Relations Delivery 257

7 Shifts

NOVEMBER 23, 2023

A good one not only ensures that your employees are paid accurately and on time, but also plays a significant role in regulation compliance , operational efficiency, and team happiness. With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool.

Download 221

Download Employee Relations Demo Customer Service 221

EATER

JULY 28, 2020

We know restaurants and bars (and coffeeshops and food courts and concession stands.) And yet reopening has not been smooth or clear-cut for restaurants, leading diners to ask them question: Should we support local restaurants and workers by dining out — or is that a threat on their lives, the lives of fellow diners, and ours?

Restaurant Law 284

Restaurant Law Government Kitchen Safety Food Safety 284

Hot Schedules

JANUARY 25, 2021

I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. Every state requires its employers to pay this tax, and no employee has money withheld from his or her check to pay SUTA. What is SUTA?

2021 148

2021 Employee Relations Insurance 2020 148

Restaurant365

JANUARY 5, 2021

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. Additionally, businesses applying for a PPP loan can also apply for Employee Retention Tax Credits (ERTC), if the credits are not applicable to wages paid with forgiven PPP loan funds.

Insurance 148

Insurance Small Business Employee Relations 2021 148

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

Delivery 261

Delivery Restaurant Law Email Marketing Customer Service 261

Goliath Consulting

JANUARY 21, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). What is the Employee Retention Tax Credit?

Employee Relations 195

Employee Relations Small Business 2021 2020 195

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Tracking labor and payroll data for restaurant employees.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

JUNE 4, 2020

We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? If signed into law by the President, this Act would, among other changes, extend the 8-week Covered Period to 24 weeks. How are wage reduction penalties calculated?

Blog 142

Blog Employee Relations Restaurant Law 2020 142

Hot Schedules

MARCH 31, 2020

The new law is a $2 trillion economic stimulus package designed to repair the economic damage caused by COVID-19 and provide additional protection to individuals and businesses who may lose income due to the pandemic. Impact on Unemployment Insurance. Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

Website Management 120

Website Management Employee Relations Small Business Insurance 120

Modern Restaurant Management

APRIL 16, 2020

Does your restaurant business have a legal structure that will guide ownership through success and hard times? Restaurants are a vital and volatile element of the business landscape. But an expert on CNBC recently asserted that 60 percent of new restaurants fail in the first year and 80 percent in the first five years.

Small Business 305

Small Business Events Point of Sale Operations 305

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 16, 2024

Selling a restaurant can be a major decision for many reasons. One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. If restaurants in your area sell at a multiple of 2.5

2024 195

2024 Document Point of Sale Cash Management 195

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Employee benefits services. This co-employment model establishes your workers as employees of both your business and the PEO, allowing you to distribute employer responsibilities between you and the PEO. Employee Satisfaction. HR administration. Tax administration. HR administration.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Before rushing to open your doors, you need to understand your restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120