The Rail

JANUARY 3, 2025

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Key Training Areas The first question that probably pops into your mind is, What should I train my employees on?

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. And that’s something I needed at the time.”.

Kitchen Safety 363

Kitchen Safety Employee Relations Food Safety 2022 363

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JANUARY 22, 2021

Additionally, Mountain Mike’s ramped up third party delivery integration with new guest incentives and launched a Brand Reputation/Guest Relations Department, which responded to 99 percent of all guest feedback submitted via email and telephone, leading to stronger guest engagement in all markets.

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Kitchen Confidential. ?? Goodreads: 4.23

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 246

Agriculture Leadership Employee Relations 2018 246

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 9, 2020

Under his leadership, iPayment closed an initial public offering in 2003 and then went private in 2006. He then founded Snap Kitchen in 2010 and expanded the brand as CEO and President to almost sixty stores and kiosks before stepping back in 2017 to focus on new projects. Grimstad serves on the board of directors of Beauty Tap Inc.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. US Foods to Offer Plant-Based Burger.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness.

Hospitality 78

Hospitality Food Safety Front of House Food 78

The Restaurant Times

FEBRUARY 18, 2022

Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Maintain kitchen logs for food safety program compliance. Knowledge about food safety measures: This is a must. Training staff to prepare and cook all the menu items.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Elements like music, lighting and decor are still important factors in ambiance ratings, but cleanliness emerged as a safety issue. Improve the restaurant experience for customers and employees.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

FEBRUARY 14, 2020

The Lee Brian Schrager Excellence in Leadership Awards—created nine years ago by Southern Glazer’s Wine and Spirits in honor of Schrager’s leadership and dedication to the Chaplin School—recognize students who commit a tremendous amount of time to volunteering at the Festival each year. .”

Back of House 329

Back of House Hotels Design Events 329

EATER

AUGUST 21, 2020

The first of these were directly tied to issues of racism and anti-Blackness, but they have since expanded to the broader problem of toxic leadership in the industry, and the dominance of white men and women in positions of power. Chasing the unexpected hit led to a fuzzy leadership structure and a bicoastal operation.

White Paper 363

White Paper Social Media Magazine Back of House 363

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. The one thing that all of these films have in common is that they depict food, dining, cooking, or eating in relatable, often visceral ways. But what exactly constitutes a great food movie?

Food 358

Food Food Truck Consumer Goods Food Order 358

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” US Foods Holding Corp. Doolittle Joins TouchBistro.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

NOVEMBER 2, 2020

According to Deloitte’s new report, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” as consumers place a premium on convenience and favor digital connections, a new focus on safety has amplified those demands and accelerated restaurant roadmaps for innovation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

EATER

AUGUST 18, 2023

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen is on the ground in Maui — serving meals as they did in Puerto Rico, Haiti, Houston, and more Update: 8/18/2023: This story was originally published November 10, 2017. Andrés approached DC Central Kitchen with his idea for a new nonprofit.

Tip Distribution 246

Tip Distribution Kitchen Safety 2010 Food Supply 246

Black Box Intelligence

APRIL 21, 2021

Safety trumps everything for this past year . . We see brands making strides to enhance their digital channels with a focus on safety and a frictionless experience. Flippy the Robot is a great example of technology that can be implemented in the kitchen to help take some of the pressure from waged workers. Lou Grande.

Technology 105

Technology Operations Employee Relations Kitchen Safety 105