Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

AUGUST 25, 2021

Meaningful Metrics: Empower Restaurant Managers with the Right Data to Drive Smart Decisions. A t every restaurant, metrics matter. It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance.

Management 138

Management Management Food Safety Leadership 138

Restaurant365

JUNE 4, 2020

We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? If signed into law by the President, this Act would, among other changes, extend the 8-week Covered Period to 24 weeks. How are wage reduction penalties calculated?

Blog 142

Blog Employee Relations Restaurant Law 2020 142

Squirrel Systems

JUNE 3, 2024

In the competitive landscape of the restaurant industry, staff retention has become a critical challenge. High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. Employee Empowerment : Many labor management platforms come with employee self-service features.

Technology 92

Technology Management Management Restaurant Law 92

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MARCH 10, 2020

And how are other restaurants and industry insiders responding to this growing health concern? ” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Eat healthier.” We ensure food safety.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Despite this, restaurant owners and franchise brands routinely shy away from discussions around exit strategies or succession planning.

2030 180

2030 Franchise Franchising Employee Relations 180

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. As a result, the final rule provides clear guidance in this significant area of the law. NLRB Issues Joint-Employer Ruling. The final rule will be effective April 27, 2020.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

Training 52

Training Operations Kitchen Safety Seasonal Menu 52

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Restaurant365

JUNE 26, 2020

While many American businesses have been impacted by COVID-19, the restaurant industry is among those hit hardest. In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

EATER

JULY 13, 2021

Breaking down the food, labor, and fixed costs of Reem’s popular kishek and cheese man’oushe We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Here, Eater looks at all the costs in a popular restaurant dish to see what goes into it, and how much profit comes out.

Employee Relations 94

Employee Relations Delivery Food Order Restaurant Law 94

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Delaget

JANUARY 8, 2025

New Hartford, NY January 2, 2025 PAR Technology Corporation (NYSE: PAR) (PAR Technology or PAR), a global foodservice technology company, today announced its acquisition of Delaget, LLC (Delaget), a leading provider of restaurant analytics and business intelligence solutions. The transaction closed on December 31, 2024.

Technology 52

Technology 2025 Cash Management 2001 52

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. Striking McDonald’s employees at a 2016 protest in Los Angeles.

Food 102

Food Restaurant Law Employee Relations 2012 102

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. Queues’ “50 Most Influential Young Indians,” and Black Book’s “Top 50 Women in Leadership.”

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. While sales were a concern, 49 percent of restaurant leaders reported increased sales in 2024, and 34 percent reported a drop.

Influencer 100

Influencer Pricing 2024 Social Media 100

Indoor Media

AUGUST 24, 2018

Small business owners, C-Suite Executives, and entry-level employees alike often work to the point of burning out. Obviously, you shouldn’t expect to change the laws of science. Instead, maybe every Tuesday you turn the morning into your ‘recovery day’ so that you can be at the restaurant for the lunch and dinner shifts.

Seminar 78

Seminar Small Business Employee Relations Email Marketing 78

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 183

Hospitality Food Consumer Goods 2019 183

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A While at Marriott, he played an integral role in launching and overseeing Roy Rogers Restaurants.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. Jessica Wescott.

Franchise 165

Franchise Franchising Catering Online Ordering 165

7 Shifts

NOVEMBER 3, 2022

The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. Women-owned restaurants often have their accomplishments overlooked. Women fill more than half of restaurant positions in the U.S. Make the Restaurant Workplace Better For Women. She promptly quit. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. PPP Forgiveness Links and EZ App.

Food Safety 145

Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

EATER

JANUARY 31, 2023

Allison Vu /Eater Five years after I went public with my #MeToo experiences in the restaurant industry, has anything really changed? In 2017, when #MeToo — a movement originally founded by activist Tarana Burke in 2006 — went viral, several exposes revealed examples within the entertainment, business, and restaurant industries.

Restaurant Law 102

Restaurant Law 2006 Employee Relations 2017 102

Modern Restaurant Management

OCTOBER 23, 2019

The Local Culinary, a virtual restaurant group specializing in chef-driven, delivery-only concepts – the first of its kind in Florida – signed a letter of interest to open new commissary-style kitchens in Boca Raton and Aventura. Local Culinary Expanding. markets including New York City.

Point of Sale 77

Point of Sale Customer Experience Customer Service Front of House 77

EATER

JANUARY 27, 2021

Herbert and her team argued that several districts that ceased meal service were violating civil rights laws, because such a high proportion of students eating the subsidized meals were Black. School district employees distribute grab-and-go meals to students in Muhlenberg twp, Pennsylvania in September. James Parish schools.

Agriculture 107

Agriculture Education Transportation Document 107