7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. This can be overcome with technology, training and education. However, that in itself is a challenge.

Food Safety 196

Food Safety Kitchen Safety Food Food Supply 196

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. To increase order accuracy, your restaurant should: Prioritize training.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 319

Communication Leadership Employee Relations Entertainment 319

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. This part of the job is arguably the most multi-faceted. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

7 Shifts

MARCH 23, 2022

When it came to employee scheduling, National Coney Island had about as many methods as it did locations. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Culinary Cues

JULY 23, 2020

When strength is practiced without grace and dignity, then leadership is in serious question. Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them.

Leadership 418

Leadership Definition Employee Relations Training 418

7 Shifts

JULY 29, 2021

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. 7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. The Power of Tracking Sales Per Labor Hour.

Communication 370

Communication Employee Relations Coaching 2014 370

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This balance is crucial not only for maintaining high service standards but also for employee satisfaction. This fairness fosters trust and loyalty among staff members.

Technology 92

Technology Management Management Restaurant Law 92

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). Some consequences of unresolved conflict are increased stress and tension, reduced productivity, low morale, and employee disengagement which can lead to turnover.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). Situational Leadership. COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. How do you make your food safety training scalable? b3lineicon|b3icon-file-text|?|File Certificate.

Food Safety 148

Food Safety Certification Food Employee Relations 148

7 Shifts

APRIL 3, 2023

When community care and leadership accountability exist, systemic change is possible. A great first step to prioritizing wellness and mental health is for leaders to model healthful behavior to our coworkers and employees. We can begin to extend support to each other by relating on a human level, putting hierarchy aside.

Food Safety 195

Food Safety Education Communication Hospitality 195

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Team building; leadership; hospitality. ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Sole operators should identify a clear chain of command with trained team members to step into required roles.

2030 180

2030 Franchise Franchising Employee Relations 180

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 215

Food Safety Food Employee Relations Consumer Goods 215

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Hot Schedules

SEPTEMBER 8, 2021

This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. To get new workers — whether part- or full-time — up to full efficiency, department heads and team leaders need to devote proper time and resources to train. Related Posts. Join the Webinar.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

MAY 5, 2021

Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. The federal tax credit can be applied on top of other incentives that may be provided by states or local governments.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. ” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Embrace the Suck

OCTOBER 28, 2021

It all starts with more training, explaining the “why”, and making the systems a non-negotiable. Always hire for personality and then train the skills. You can train pretty much anyone if they are coachable and trainable. Mistake #11: They don’t train enough. Major mistake. You cannot change personality.

Coaching 337

Coaching Training Social Media Take-out 337

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. How do you make your food safety training scalable? b3lineicon|b3icon-file-text|?|File Certificate.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Sling

MARCH 16, 2021

Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. Human capital management (or HCM for short) is a set of practices and processes related to the acquisition, development, management, and organization of the human element — the human capital — within your business.

Management 78

Management Management Leadership Employee Relations 78

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Our priority is to reinforce prevention to protect both our employees and our guests. We are trying to be responsible and calm.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Hot Schedules

FEBRUARY 19, 2020

Three talent development experts discuss how to prove the value of training programs and the evolution of talent development over the years. These customizable technology solutions allow training teams to deliver the latest courses to employees in an easy-to-use, scalable interface. How do you prove the value of training?

Employee Relations 97

Employee Relations Training Allergens Seasonal Menu 97

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Sling

OCTOBER 9, 2020

An effective human resources department uses strategic planning to analyze the performance of each employee, team, and department and how they’re working together with the other parts of the business. Effective onboarding is largely dependent on communication and starts before the new employee even arrives at your place of business.

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Sling

AUGUST 31, 2020

human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Employee performance monitoring.

Employee Relations 78

Employee Relations Hiring Loyalty Program Article 78

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 97

Coaching Employee Relations Hiring Document 97