Modern Restaurant Management

MARCH 23, 2020

Offering a free kids’ menu item with the purchase of an adult meal is a great tactic for gaining business and increasing check amounts, especially with most schools being closed during this time. Rotating Pre-Fixed Menu. Keep Employees Informed. Kids Eat Free. Set a Theme. Restrict Hours.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. In general, overhead expenses related to food and beverages should be between 35 and 40 percent of your total revenue. Licensing and Permits.

License 445

License Employee Relations Equipment Food Supply 445

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. Most restaurateurs have increased the wage for their staff, in the hope that they can retain both current and new employees. The figures can also guide menu tweaks and promotions.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 450

Franchise Franchising Marketing Social Media 450

EATER

MARCH 12, 2025

Enter the hot dog tower, a two-tiered assortment of five hot dogs, fries, and sauce that joined the menu in January. The concept fit into the menu of American comfort food that people loved at Trinas, and since hot dogs and fries were already two of the bars best-selling items, the new addition didnt give the kitchen extra work.

Social Media 307

Social Media Sports Bar Employee Relations 307

Modern Restaurant Management

JUNE 10, 2022

Creating TikToks Can Boost Employee Engagement. Restaurant employees are used to completing repetitive tasks on a daily basis. Allowing employees to work on creating TikToks will give them a creative outlet for their ideas, and ultimately boost employee engagement. Ask your employees to show what they do on a daily basis.

Employee Relations 508

Employee Relations Influencer Events Small Business 508

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. Each have specific duties and all have some shared responsibility. Improvisation that is kept in check.

Back of House 547

Back of House Seasonal Menu Customer Service Front of House 547

Modern Restaurant Management

AUGUST 12, 2024

AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology can rapidly surface data and identify and analyze patterns related to customer habits and preferences, track sales trends, forecast demand for ingredients, and identify operational bottlenecks.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. From a catchy name to a one-of-a-kind menu or an Instagram-worthy interior design to a dedication to sustainability and more – all these ways and more can help your restaurant stand apart from competitors and attract clientele.

Social Media 493

Social Media Employee Relations Food Safety Customer Service 493

Modern Restaurant Management

SEPTEMBER 27, 2023

For hospitality businesses navigating a rapidly changing market, that extra income in their employees’ pockets is crucial to retaining staff without cutting into their profit margins. Modern Restaurant Management (MRM) magazine reached out to the team at Lightspeed to learn more. Payment methods also impact tipping culture.

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

The Rail

JANUARY 3, 2025

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Key Training Areas The first question that probably pops into your mind is, What should I train my employees on?

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

JANUARY 31, 2022

.” This is the American football fan’s philosophy when it comes to Super Bowl menu planning. As more restaurants continue to add wings to their lineup, with 36 prepare of the top 500 restaurant chains now offering chicken wings on their menu, we can only expect these numbers to rise. Americans ate a record 1.42

Customer Service 530

Customer Service Employee Relations 2021 Equipment 530

Modern Restaurant Management

APRIL 20, 2022

Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Even the best-performing restaurants with the highest staff retention rates suffered during the pandemic when they had to send their employees on indefinite leaves. Now, the pros are simple.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

MARCH 27, 2024

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. QR codes are hot again and popping up everywhere to promote touchless communication.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

APRIL 10, 2024

Full-service menu prices climbed 4.5 They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. The goal is to create an even faster, more frictionless experience while freeing up employees to focus on important duties, like fresh food preparation.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. 2020 has been a year like no other for restaurants and the companies who support and supply them. Sadly, too many have closed permanently.

Employee Relations 547

Employee Relations Leadership Small Business Food Supply 547

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. To do this, restaurants will either need to use lower cost food items or raise menu prices. Another way to introduce price increases is to introduce new elements to the menu.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. It also plays a key factor in pricing your menu.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. One of the first instincts for cost-cutting measures is to eliminate marketing.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

7 Shifts

AUGUST 26, 2019

From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Engineer your menu for sales and profits. Unhappy customers because employees are likely making more mistakes than usual. Organize Your Menu Based on Profit and Popularity.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages. Thus, automation of product updates was essential.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. Review menu items and strip away the slow movers.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 9, 2023

Actions taken include: 87 percent of restaurants increased menu prices. 59 percent changed the food and beverage items offered on the menu. Operators are actively looking to boost staffing levels, with 87 percent saying they will likely hire additional employees during the next 6-12 months if there are qualified applicants available.

2023 352

2023 Employee Relations Food Supply Small Business 352

Modern Restaurant Management

AUGUST 25, 2020

Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation. Restaurants will need to revamp their training process, create more robust development and growth programs, and offer valuable employee perks.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

JANUARY 31, 2024

Even our Diner Trends Report found that a whopping 84 percent of restaurant goers always or often look up a restaurant menu ahead of time, and 79 percent always or often look at a restaurant’s website. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Culinary Cues

APRIL 23, 2022

The buck seems to always stop with the chef; it’s the chef’s kitchen, the chef’s food cost, and the chef’s menu that drives marginal profit at best. When you know what the cost of a menu item truly is then you are able to build proper selling prices that lead to profitability. The top line drives the bottom line.

Food 449

Food Seasonal Menu Waste Point of Sale 449

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

AUGUST 21, 2020

The parents we surveyed want to see clearly visible steps taken to reduce risk, including free hand sanitizer at entrances, sanitation of tables/chairs between customers, employees wearing masks and gloves, spaced out tables, and daily employee temperature checks. What do these parents mean when they say “kid-friendly?”

Food Safety 539

Food Safety Entertainment Take-out Employee Relations 539

7 Shifts

JULY 16, 2021

Create a Menu. This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Create a Menu. Coffee Shop Concepts. Research the Market.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MARCH 26, 2020

Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Business intelligence and data analytics solutions are transforming the restaurant industry. Many of these will be inexpensive and seem obvious after the fact.

Technology 546

Technology Guest Recovery Customer Experience Equipment 546

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539