Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent of diners noting that recent price increases have altered their spending habits, and 58.5

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. ’s stock price performance. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. Inventory turnover ratio.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Incentivize guests to choose your restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

SEPTEMBER 27, 2021

As the first fact in determining which restaurant to visit, price narrows the consideration set to the type of establishment in general, whether full-service or quick-service. Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! Expected menu prices. List all employees and partners. Market and Promote the Opening. Coffee Bars.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. "We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.”

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. We've put a big pause on some of the research and exploration related to personalization that were growing in 2019, and I think the food service industry has as well. What’s needed to create real, durable change that will positively impact employees?

2021 474

2021 Kitchen Safety Food Safety Consumer Goods 474

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Extra side, desert, take-home dressing, etc.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 309

2023 Insurance Employee Relations 2024 309

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Singapore recognized a similar increase.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 2, 2024

As the landscape changes, 39 percent of leaders said they’re prioritizing investments in sales, marketing, and related technologies for the rest of 2024. More than 55 percent of respondents said employees spend one to two hours a week training. As a result, they are making hard decisions to adjust prices and make menu changes.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

EATER

DECEMBER 16, 2021

Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. It was very exhausting.” Superior Court.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. percent from unusually high numbers a year ago related to U.S. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Key Features : Automated stock management, low-stock alerts, recipe costing, and mobile accessibility. Restaurant & Bar Inventory in 3 Easy Steps 1.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. Big and high-end players are getting (and are in) the game. GJ Hart, CEO at Torchy’s Tacos.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

NOVEMBER 29, 2024

It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. With features like dual pricing to cut credit card fees, real-time inventory tracking, and integrations with QuickBooks and Uber Eats, Lavu simplifies operations for businesses of all sizes.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

Operations 370

Operations Book Small Business Communication 370

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. Logistics challenges and labor shortages have fueled rising food prices at the wholesale level. Data from the Bureau of Labor Statistics showed the November Producer Price Index, a measure of wholesale prices, up 9.6% from a year ago.

Inventory 148

Inventory Pricing Management Management 148

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. . We’re looking forward to the impact of the integration.” ” Snackpass Secures Funding.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” reducing to approximately 3.0x by the end of fiscal 2021. SpotOn Secures $50M Funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386