Modern Restaurant Management

DECEMBER 30, 2020

The arrival of colder weather probably means the end of outdoor dining in many parts of the country. This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business.

Loyalty Program 542

Loyalty Program Email Marketing Online Ordering Employee Relations 542

EATER

MARCH 12, 2025

But normalcy is increasingly a fragile concept, and in recent years, the cascade of disasters related to climate and environmental change has become its own ongoing crisis. How many of those restaurants pivoted to takeout or created outdoor seating? How many furloughed their staff while serving cocktails through a to-go window?

2025 225

2025 Back of House Front of House Kitchen Safety 225

Modern Restaurant Management

AUGUST 4, 2022

Workers at risk of heat stress include outdoor workers and workers in hot environments such as chefs, bakery workers, and anyone in the restaurant industry. Acclimate employees to hot conditions over 7 to 14 days. Train employees to spot signs and symptoms of heat-related illnesses. Heat Safety Resources.

Kitchen Safety 474

Kitchen Safety Employee Relations Restaurant Law Download 474

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. We strive to empower our employees by coaching them for long-term success. How We Roll needs to be front of mind, not just a buzzy chart on the wall.

Coaching 493

Coaching Employee Relations Hospitality Social Media 493

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Impressions are everything.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Consumers will be used to takeout, outdoor dining, and other creative solutions by the time the pandemic is over.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. Just last week, I dined outdoors at a local restaurant.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. 70 percent of survey respondents are planning a birthday party, 47 percent a holiday party and 30 percent a wedding.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

FEBRUARY 28, 2022

Another factor may be the sustained shift among the unvaccinated to utilize options other than indoor dining, such as outdoor seating, drive-thrus, to-go pickup and delivery orders.

Employee Relations 507

Employee Relations Dine-in Customer Experience Customer Service 507

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Why is indoor dining inherently riskier than eating outdoors?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

MARCH 18, 2021

Outdoor dining, warm weather, and a decline in virus cases helped the industry. Breweries and Taprooms were close to pre-pandemic levels by the end of summer—dude to to-go cans and outdoor seating. Some had to get creative with their outdoor seating and greenhouses, yurts, and igloos became the way to dine out.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030. out of 100.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 26, 2019

The sports bar is equipped with several TVs for sports viewing, garage style doors, an outdoor patio with fire pits, and locally brewed craft beer and cocktails. Since opening in May, 2019, Rivas’s AV system design has allowed The Old Plank team to get their jobs done efficiently without any AV-related hiccups. The Challenge.

Sports 295

Sports Employee Relations Back of House Sourcing 295

Modern Restaurant Management

APRIL 22, 2020

However in the wake of the Coronavirus-related closures throughout the nation, we have recently sold products to restaurants in Colorado, Washington, DC, Georgia, Massachusetts, North Carolina, Nevada, Ohio, Oregon, Pennsylvania, Texas and Washington. They may expand their outdoor seating and/or their counter service.

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

JULY 16, 2020

For restaurant employees, these financial losses have taken a heavy toll on their incomes as roughly two-thirds of restaurant workers have either been working reduced hours, been furloughed, or laid-off as discovered in our survey of 3,500 American business-decision makers and individuals. The odds are humbling.

Customer Service 329

Customer Service Employee Relations Supplies Customer Experience 329

EATER

MARCH 19, 2021

Outdoor dining. Outdoor dining is not new, but this summer, restaurants across the country mastered it as it became clear that being outside lowered the risk of COVID transmission. In many cases, restaurants received an assist from city programs meant to facilitate outdoor dining.

Outdoor 318

Outdoor Kitchen Safety Food Safety Small Business 318

Modern Restaurant Management

NOVEMBER 21, 2023

This article will shed light on a range of restaurant-specific energy efficiency tactics and explore several recommendations—from low-to-no-cost actions that require minimal investment to more substantial and strategic approaches that promise a significant return on efficiency-related expenditure. Employee comfort is equally critical.

Equipment 294

Equipment Outdoor Sustainability Employee Relations 294

EATER

MARCH 11, 2021

With 250 guestrooms, two restaurants, a pool, and tons of outdoor communal space, it was poised to be a hip, lively, and relatively affordable option for guests visiting LA’s west side. Pets can join their humans for dinner outdoors on the heated patio and now even have access to their own menu. So is outdoor space.

Hotels 307

Hotels Travel Outdoor Point of Sale 307

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. Technology, Outdoor Dining, and Alcohol To-Go Are Here to Stay. Consumers want to see restaurants continue incorporating technology and are keen to continue using outdoor dining.

2021 450

2021 Beverage Leadership Food Order 450

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 472

2020 Food Safety Hotels Dine-in 472

EATER

FEBRUARY 18, 2021

Instead, Luis began working for the friend’s catering company, designing a contactless pickup system so that the business could safely work outdoor events. Others, like Archipelago, have also refused to offer table service to outdoor diners, sticking to takeout and delivery only. It has since also reopened for indoor dining.)

Front of House 284

Front of House Back of House Tip Distribution Outdoor 284

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale. Shyam Rao, CEO and Cofounder, Punchh. Restaurant Group.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

AUGUST 5, 2020

Customers are able to scan the QR code at our socially distanced outdoor tables, view the menu and place their order right from their phones,” said JP Coupal, co-founder of Coupa Café “Customers enjoy this experience as it minimizes contact in every possible way.” Delightree app can also streamline employee onboarding.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

JANUARY 28, 2021

With constantly changing restrictions on indoor dining and the precariousness of relying on revenue from outdoor dining, especially in the midst of brisk winter conditions in much of the U.S., Paramount to the concept’s success is employee safety. restaurants are forced to regularly innovate in order to stay afloat.

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

EATER

AUGUST 10, 2020

Employees of D.C. And popular Brooklyn pizzeria Archie’s closed after employees accused the manager of sexual misconduct. — 100 New Yorkers on the new rules of outdoor drinking. Things are (kind of, relatively speaking) starting to look up in New York’s Chinatown. New York].

Fine Dining 284

Fine Dining Employee Relations Restaurant Law Back of House 284

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. The rise of outdoor dining ?? to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

EATER

SEPTEMBER 26, 2023

Kurdi emphasizes that, even with the international chefs behind the buffet line, at least 65 percent of the restaurant’s employees are locals, and that ABC treats all employees according to international standards. Fatimah Fadhil The outdoor dining area. (along with the U.K. Compared to the U.S.,

Employee Relations 348

Employee Relations Travel Sports Social Media 348

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

JULY 16, 2021

List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Below is an example of a coffee shop floor plan with a counter, banquette, and table seating, as well as outdoor tables. Freezers you can, among other things, use to store employee food.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. ” Health of F&B employees and privacy rights.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 23, 2020

Then came the pandemic: Industry sales plummeted, major restaurant chains faced bankruptcy and restaurateurs did everything in their power to stay afloat by shifting to curbside pickup, adopting delivery models or expanding outdoor eating. Employees are a key asset to survival during the pandemic.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

MAY 12, 2020

Can you have an outdoor patio with seating? To avoid being in this situation, you can include certain clauses in your written contractor agreements to make clear that the contractor is responsible for Form I-9 compliance, among other immigration-related issues. Pitfall #3: Not Hiring local construction professionals.

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433