Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system.

Insurance 508

Insurance Email Marketing Employee Relations Customer Experience 508

Modern Restaurant Management

MARCH 26, 2020

When the kitchen relies on its electronic ordering system and customers expect a seamless experience with a tabletop POS system, any outage can lead to chaos, disappointment, and lost business. The shift to cloud-based applications has not changed the equation. Many of these will be inexpensive and seem obvious after the fact.

Technology 546

Technology Guest Recovery Customer Experience Equipment 546

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. The constantly evolving pandemic-related regulations and confusion forced many restaurants to lay off and then rehire staff. According to new federal data, the restaurant industry has lost 5.9

Technology 474

Technology Employee Relations Online Ordering Customer Service 474

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. a POS system, predictive ordering technology) to accurately predict what products you’ll need to order based on historical patterns. Teach employees proper cutting and storage techniques that will keep food items fresher for longer.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Lavu Lavu offers a cloud-based iPad POS system designed to simplify restaurant management, particularly when it comes to handling inventory across multiple channels.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Four Tech Solutions to Improve Guest and Employee Experiences. AI Voice Automation.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Here's a summary of what to expect and what restaurants can do to stay ahead.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

AUGUST 18, 2024

Table of Contents The Costs of Opening and Running a Restaurant The Difference Between Fixed and Variable Cost Understand And Calculate Your Prime Cost Understand And Control The 5 Major Restaurant Costs Restaurant Labor Costs Restaurant Food Costs Restaurant Utility Costs Restaurant Kitchen Equipment Costs Restaurant POS System Costs Ready?

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

APRIL 1, 2020

Paying with cash also enables face-to-face interaction between patrons and restaurant employees, a benefit that contactless payments lack. One such solution is a count-by-weight (CBW) cash handling machine, which give employees the ability to count an entire drawer in a minute or less and is as easy to use as a smartphone.

Cash Management 433

Cash Management Mobile Ordering Employee Relations Consumer Goods 433

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Total sales , from your POS. Employee Turnover Rate.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Lavu

MARCH 13, 2025

POS Integration : Sync hours and tips directly from your POS system. Direct Deposit : Ensure timely and secure employee payments. Top Options: Lavu Payroll : Free for Lavu POS users, offering automated processing and tip management. Lavu Payroll Overview Note : Lavu Payroll is free for existing Lavu POS customers [1].

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 31, 2024

One easy option is to switch to intuitive, user-friendly restaurant tech (we saw that ease of use was the top factor for 40 percent of operators when choosing a new POS). On a related note, I also expect more operators will invest in AI voice services to answer phones and handle frequently asked questions such as hours and policies.

2024 508

2024 Online Ordering Website Management 2023 508

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MARCH 24, 2021

Depending on what kind of hardware and POS system a restaurant is using, each delivery app may require a unique and intensive process to integrate it with current operations. Also, remember those pesky POS integrations that sometimes necessitate having a separate tablet or device for every delivery app? Co-created with Burma Inc.,

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Lightspeed POS Inc. " US Foods has also officially rebranded its "Make It Now" site as "Make It This Winter." " Lightspeed Acquires Upserve.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Lavu

MARCH 7, 2025

Tools like cloud-based POS systems simplify the process by automating updates and securing payment data. Related video from YouTube What Is PCI Compliance? Most restaurants using modern POS systems will need SAQ B or SAQ C. Keep an eye on all payment devices, including POS terminals and kiosks.

POS 78

POS Guest Recovery Document Audits 78

7 Shifts

JULY 16, 2021

List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. In 1992, the Department of Justice passed the Americans with Disabilities Act (ADA) to ensure that employees and customers with disabilities have the same access to basic services as other people.

License 459

License Hiring Equipment Small Business 459

7 Shifts

AUGUST 26, 2019

Kimes It involves using tools-like your POS-to analyze sales data so you can accurately predict future demand. Unhappy customers because employees are likely making more mistakes than usual. You can use your POS sales data to help you classify all your dishes according to these quadrants. A tense atmosphere.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

OCTOBER 15, 2019

Mandated by the Immigration Reform and Control Act of 1986, it is used to verify the employment eligibility of all employees in the United States. If an employer is a repeat offender or makes the same error with more than one employee, these fees can climb even higher. The Role of Technology. The solution?

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

7 Shifts

NOVEMBER 17, 2021

Typical Employee Payout Methods. How Outdated Pay Cycles Negatively Affect Employees. But waiting two weeks to access pay can stretch employees thin, forcing them to use financially damaging payday loans or traditional lines of credit to get by. Improve employee satisfaction. Boost employee performance. Here's how.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Lavu

NOVEMBER 29, 2024

Integrates with POS systems for seamless operations. How to Start : Choose software with features like POS integration, tip management, and compliance tools. Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant.

Tip Distribution 78

Tip Distribution Restaurant Law Employee Relations Cash Management 78

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. Cross-Train Your Employees. Cross-training restaurant employees can also be beneficial for their career advancement. Check your sales reports from your point of sale (POS) to see when your restaurant is at its busiest.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 309

2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. ” The SBA is working with POS providers like Clover to reach restaurant owners and expedite the grant application process.

Point of Sale 322

Point of Sale Webinar Small Business Customer Service 322

7 Shifts

AUGUST 20, 2020

If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack. Make sure that the products you choose integrate with your POS for maximum impact! Benefits: Online ordering platforms that integrate with your POS can send orders from your website to your kitchen.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

JULY 29, 2021

And those schedules are much smarter when Kaldi's uses sales per labor hour as their guiding star—tracked through the power of the 7shifts and Toast POS integration. Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. The Power of Tracking Sales Per Labor Hour. The Manager's Book.

Communication 370

Communication Employee Relations Coaching 2014 370