7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Structure is critical to success and comforting to those engaged in it. Just like athletes – cooks need conditioning.

Employee Relations 399

Employee Relations Fine Dining Training Communication 399

Modern Restaurant Management

DECEMBER 16, 2024

Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Culinary Cues

MARCH 4, 2020

She became an entrepreneur and did a good job in this regard but lacked trust in her employees – especially male employees. The kitchen would often times experience meltdowns that were directly or indirectly related to her approach towards challenges. PLAN BETTER – TRAIN HARDER. Mario felt the weight of this reality.

Employee Relations 309

Employee Relations Hotels Take-out Restaurant Law 309

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

EATER

JUNE 25, 2020

Workers in Oakland, California, filed a lawsuit after allegedly being told to make masks out of coffee filters and dog diapers Two recent court orders directed at McDonald’s restaurants represent partial victories for employees who seek to hold their employers legally accountable for keeping them safe from the coronavirus.

Training 98

Training Employee Relations Supplies Food Safety 98

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. 72% of employees want corrective feedback to improve their performance. Study its menu, target customers, and business model, and then reference that information when answering questions.

2024 195

2024 Management Management Leadership 195

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

NOVEMBER 16, 2023

” To me, that says employees aren’t feeling valued by the owners and managers of their restaurants. In the current hiring climate, restaurants can’t afford to lose good employees because they feel unappreciated. Many of the employees tell me that they appreciate that mental health is covered as well.

Insurance 123

Insurance Employee Relations Reference Small Business 123

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention. A guest walks in ?

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Perfect Daily Grind

NOVEMBER 12, 2019

In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. . All it takes is one employee to negatively impact your café’s smooth running system. All it takes is one employee to negatively impact your café’s smooth running system. Credit: Academia do Café. Underperformance.

Café 131

Café Management Management Employee Relations 131

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. This is often referred to as a “9-to-5 work schedule.” to 5 p.m.).

Management 148

Management Management Employee Relations Hiring 148

Modern Restaurant Management

JULY 29, 2024

The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?

Bar 197

Bar Restaurant Law Point of Sale Beverage 197

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Restaurant365

SEPTEMBER 10, 2021

Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. With this information in hand, you are well-positioned to implement new training or policies. Data related to your CoGS can reveal trends in inventory usage and your general spending.

Inventory 138

Inventory Management Management Point of Sale 138

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Restaurant365

FEBRUARY 22, 2022

While restaurant reporting refers to your numbers, restaurant analytics, on the other hand, provide actionable insights. You can also compare productivity across locations to determine which locations might need more attention or training. How is restaurant reporting different from restaurant analytics? Improve Margins on Menu Items.

Point of Sale 147

Point of Sale POS Inventory Seasonal Menu 147

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. for reference during the meeting.

Training 78

Training Management Management Employee Relations 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Bar Restaurant also offers healthcare to full-time employees, which is uncommon in most independent restaurants.

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

MAY 11, 2022

Some are even referring to it as liquid gold, which sounds nice, but for restaurants, that means an increased prevalence of theft. This also means potential property damage and increased risk to restaurant employees. Train your staff to regularly skim cooking oil. In fact, has gone up close to 70 percent since January of 2020.

Employee Relations 172

Employee Relations Pricing Food Order 2022 172

Perfect Daily Grind

MARCH 31, 2023

The Business Model category winner is Primavera Green Coffee, the Project category winner is RENACER Coffee Training School by Catholic Relief Services (CRS), and the Individual category winners are David Griswold and Jose Rivera. The Experience Centre also features an auditorium and training centre.

2023 136

2023 Sustainability Education Agriculture 136

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 122

Insurance Government Employee Relations Small Business 122

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

JANUARY 4, 2022

The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices. Store-level managers must focus on training staff on foundational concepts like “first in, first out” (commonly referred to as FIFO in the restaurant industry).

Inventory 148

Inventory Pricing Management Management 148

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Build Communication Habits Through Training. Knowledge is power. Assess your onboarding materials.

Retail 88

Retail Communication Employee Relations Hotels 88

Perfect Daily Grind

AUGUST 10, 2020

These are referred to as guest coffees. Guest coffees can also help keep employees interested in the products they are showcasing to customers. They get to taste so many different coffees and approaches and train their palates and brewing skills.”. This means that they source their coffees from a variety of different roasters.

Café 148

Café Customer Experience Back of House Customer Service 148

7 Shifts

JUNE 16, 2024

Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? You need to consider where to park it (as you cannot just park anywhere you want), what menu items you will offer, and the number of employees you will assign to each truck.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

360Training

JANUARY 14, 2020

Here’s everything you need to know: age restrictions, qualifications, the kind of training that might be required in your area, and potential future career paths. Highbrow establishments expect experience from most employees. ” What Kind of Training Do Restaurant Servers Get? Looking to pick up work in food service?

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Sling

JANUARY 29, 2020

At first glance, many managers may think that a corrective action plan is part of employee discipline or employee development. The CAP gives you a reference point to look back on when there are questions about implementation and when it comes time to evaluate whether or not the changes were successful. Identify related issues.

Employee Relations 78

Employee Relations Document Training Audits 78

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. On-the-job training guidelines. Public Relations.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Notch

APRIL 11, 2019

That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . We’ll walk you through a few steps you should take to make a great employee handbook for your team. Read More : The Restaurant Turnover Rate is Astronomical.

Document 67

Document Employee Relations Website Management Restaurant Law 67