Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Communication 348

Modern Restaurant Management

NOVEMBER 16, 2023

” To me, that says employees aren’t feeling valued by the owners and managers of their restaurants. In the current hiring climate, restaurants can’t afford to lose good employees because they feel unappreciated. Many of the employees tell me that they appreciate that mental health is covered as well.

Insurance 309

Insurance Employee Relations Reference Small Business 309

Modern Restaurant Management

JULY 29, 2024

The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?

Bar 493

Bar Restaurant Law Point of Sale Beverage 493

Culinary Cues

JULY 23, 2022

I have known him as student, employee, and friend for many years, I even attended his wedding. In fact, the majority of weddings that I have had the pleasure to attend have been for former students, employees, and food related friends. PLAN BETTER – TRAIN HARDER. Stay connection with those unique friends in food.

Employee Relations 430

Employee Relations Workshop Events Social Media 430

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Structure is critical to success and comforting to those engaged in it. Just like athletes – cooks need conditioning.

Employee Relations 436

Employee Relations Training Fine Dining Communication 436

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. You can also give employee discounts, which can be extended to immediate family, paid time off, and bonuses.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MAY 11, 2022

Some are even referring to it as liquid gold, which sounds nice, but for restaurants, that means an increased prevalence of theft. This also means potential property damage and increased risk to restaurant employees. Train your staff to regularly skim cooking oil. In fact, has gone up close to 70 percent since January of 2020.

Employee Relations 432

Employee Relations Pricing Food Order Reference 432

Lavu

MARCH 13, 2025

Direct Deposit : Ensure timely and secure employee payments. On top of that, accurate tip tracking and distribution is a must – not only for keeping employees happy but also for staying compliant with regulations. Employee Roles : Properly classify staff roles and pay types to avoid confusion.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 305

Insurance Government Employee Relations Small Business 305

Culinary Cues

MARCH 4, 2020

She became an entrepreneur and did a good job in this regard but lacked trust in her employees – especially male employees. The kitchen would often times experience meltdowns that were directly or indirectly related to her approach towards challenges. PLAN BETTER – TRAIN HARDER. Mario felt the weight of this reality.

Employee Relations 323

Employee Relations Hotels Take-out Restaurant Law 323

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

OCTOBER 4, 2023

Another effective method to build a robust talent pipeline is through employee referral programs. Encouraging employees to refer qualified candidates from their networks can yield great results. Offering incentives or rewards for successful referrals can motivate employees to actively participate in the hiring process.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. Upset But Unsurprised Jimmy Perez, a Papa John’s employee in Los Angeles, doesn’t buy the argument that the FAST Recovery Act would destroy local business. Recent state-level legislation, A.B. That’s just fear-mongering,” he said.

Food 246

Food Food Safety Restaurant Law Franchise 246

7 Shifts

JULY 1, 2024

These start-up costs can range from the real estate payments you must make to the permits and licenses you need, the supplies you have to buy for your bar, the wages you need to pay your employees, and insurance. Alcohol and Tobacco Tax and Trade Bureau Usually referred to as the TTB, this agency regulates businesses selling alcohol.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

MAY 23, 2024

However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. It would also greatly help your business if your budgeting software could be seamlessly integrated with other restaurant management software, especially those that can schedule and track your employees' shifts.

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. 72% of employees want corrective feedback to improve their performance. Study its menu, target customers, and business model, and then reference that information when answering questions.

Management 195

Management Management 2024 Leadership 195

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. For some, this includes scheduling Q&A sessions during slow hours to allow employees to focus, ask questions, and feel more connected to the benefits offered.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

EATER

JULY 6, 2022

Those reports got a number of things wrong, starting with referring to the steer as a bull. (A Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system.

Agriculture 246

Agriculture Leadership Employee Relations 2018 246

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention. A guest walks in ?

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Perfect Daily Grind

NOVEMBER 12, 2019

In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. . All it takes is one employee to negatively impact your café’s smooth running system. All it takes is one employee to negatively impact your café’s smooth running system. Credit: Academia do Café. Underperformance.

Café 131

Café Management Management Employee Relations 131

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. This is often referred to as a “9-to-5 work schedule.” to 5 p.m.).

Management 148

Management Management Employee Relations Hiring 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Restaurant365

SEPTEMBER 10, 2021

Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. With this information in hand, you are well-positioned to implement new training or policies. Data related to your CoGS can reveal trends in inventory usage and your general spending.

Inventory 138

Inventory Management Management Point of Sale 138

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JANUARY 31, 2025

Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. During Q4 2024, visits were up 23 percent, while visits to other full-service restaurants were down 2.9 percent during Q4.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 12, 2019

Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. Black Bear Diner hired Joe Adney as Chief Marketing Officer and Camille Chavez as Vice President of Training and Development. " Black Bear Diner Adds CMO. ” Camille Chavez.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Restaurant365

FEBRUARY 22, 2022

While restaurant reporting refers to your numbers, restaurant analytics, on the other hand, provide actionable insights. You can also compare productivity across locations to determine which locations might need more attention or training. How is restaurant reporting different from restaurant analytics? Improve Margins on Menu Items.

Point of Sale 147

Point of Sale POS Inventory Seasonal Menu 147

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. for reference during the meeting.

Training 78

Training Management Management Employee Relations 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Bar Restaurant also offers healthcare to full-time employees, which is uncommon in most independent restaurants.

2021 98

2021 Employee Relations Hiring Recruiting 98