Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 167

2025 Loyalty Program Customer Experience Online Ordering 167

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Hot Schedules

JANUARY 27, 2021

In this article, you’ll learn everything you need to know about PEOs: how they work, the benefits they provide businesses, and why hospitality and retail organizations might want to consider using them. Employee benefits services. Employee benefits services. Employee Satisfaction. Let’s get into it. So, What Is a PEO?

Small Business 145

Small Business Employee Relations Retail Insurance 145

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Hot Schedules

JUNE 22, 2020

Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Industry Retail, Hospitality, Food Service Restaurants, Retail, Hotels, Building services, Healthcare, Manufacturing, Warehouse services. COVID-19 Relief.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Modern Restaurant Management

JANUARY 21, 2020

Between 2005 and 2015, the restaurant and hospitality industry had the highest percentage (14 percent) of sexual harassment filings received by the Equal Employment Opportunity Commission (“EEOC”), [1] in which the complainant's industry was specified. [2] Retaliation Exposure.

Employee Relations 136

Employee Relations 2015 Restaurant Law 2019 136

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

Hot Schedules

MARCH 15, 2021

How offering affordable health benefits to your employees can work wonders for recruiting and retention. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick. Full Time Employees.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Hot Schedules

JULY 17, 2018

to enact a predictive scheduling law on a statewide level. These new regulations create major challenges and potential costs for restaurant, hospitality and retail employers throughout the state, requiring them to fundamentally change how they schedule their workers. New Requirements for Employers.

Management 74

Management Management Restaurant Law Employee Relations 74

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

NOVEMBER 26, 2019

Unfortunately, as AB 5 progresses, the restaurant industry may also find itself on a losing side. The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. Background on AB 5. ” ABC Test. The Business Impact.

2019 107

2019 Employee Relations Restaurant Law Food Order 107

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. As a result, the final rule provides clear guidance in this significant area of the law. NLRB Issues Joint-Employer Ruling. The final rule will be effective April 27, 2020.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. Today, One Fair Wage, which represents over 200,000 service workers and 800 restaurant workers, is filing an appeal to the U.S.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Restaurant365

JUNE 26, 2020

While many American businesses have been impacted by COVID-19, the restaurant industry is among those hit hardest. In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly one in three (29 percent) want restaurants to enforce all guests wear face masks when moving around the venue or between courses. Diner Dynamics.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Sling

NOVEMBER 4, 2024

Effective employee work scheduling is about more than just filling in time slots. Truly effective scheduling the kind that benefits you, your employees, and your business involves planning and organization. When you utilize your employees poorly with inadequate scheduling practices, your business suffers.

Management 78

Management Management Employee Relations Restaurant Law 78

Delaget

JANUARY 8, 2025

New Hartford, NY January 2, 2025 PAR Technology Corporation (NYSE: PAR) (PAR Technology or PAR), a global foodservice technology company, today announced its acquisition of Delaget, LLC (Delaget), a leading provider of restaurant analytics and business intelligence solutions. The transaction closed on December 31, 2024.

Technology 52

Technology 2025 Cash Management 2001 52

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. Striking McDonald’s employees at a 2016 protest in Los Angeles.

Food 101

Food Restaurant Law Employee Relations 2012 101

Sling

NOVEMBER 22, 2020

Deciding how to classify exempt vs. non-exempt employees can be confusing at first. Exempt Vs. Non-Exempt Employees And The FLSA. It’s the first two standards — minimum wage and overtime pay — that directly apply to our discussion of exempt vs. non-exempt employees. What Is An Exempt Employee? Minimum Wage.

Employee Relations 78

Employee Relations Website Management Article Hiring 78

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

BNG Point of Sale

DECEMBER 6, 2021

The Americans with Disabilities Act (ADA) requires businesses, including restaurants and retailers, to make reasonable modifications in their policies, practices, or procedures when necessary to accommodate people with disabilities. What Do ADA Compliance Requirements Mean for Retailers?

POS 52

POS Employee Relations Restaurant Law Point of Sale 52

Ordyx

JUNE 19, 2019

Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant. You must be aware that privacy laws require you to inform employees and customers that there is a camera running.

Technology 52

Technology Point of Sale POS Employee Relations 52

Xtra Chef

DECEMBER 11, 2019

Restaurant accounting is certainly not the most glamorous part of running a restaurant. Yet, without proper restaurant accounting, it is impossible to control your finances and keep your restaurant in business. What’s In the Restaurant Accounting Guide? Part 1: Restaurant Bookkeeping and Accounting 101.

Cash Management 90

Cash Management Point of Sale Tip Distribution Inventory 90

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176