Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. Retailers are having a tougher time each month, as well. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 21, 2020

Between 2005 and 2015, the restaurant and hospitality industry had the highest percentage (14 percent) of sexual harassment filings received by the Equal Employment Opportunity Commission (“EEOC”), [1] in which the complainant's industry was specified. [2] Retaliation Exposure.

Employee Relations 342

Employee Relations 2015 Restaurant Law 2019 342

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

NOVEMBER 26, 2019

Unfortunately, as AB 5 progresses, the restaurant industry may also find itself on a losing side. The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. Background on AB 5. ” ABC Test. The Business Impact.

2019 268

2019 Employee Relations Restaurant Law Food Order 268

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. As a result, the final rule provides clear guidance in this significant area of the law. NLRB Issues Joint-Employer Ruling. The final rule will be effective April 27, 2020.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. Today, One Fair Wage, which represents over 200,000 service workers and 800 restaurant workers, is filing an appeal to the U.S.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Culinary Cues

OCTOBER 23, 2019

The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. It’s a virus that shows no mercy, doesn’t attack just one type of people, is not related to any particular industry; cares little about age, size, ethnicity, or socio-economic background.

Hospitality 226

Hospitality Employee Relations Cash Management Training 226

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

MAY 15, 2020

Many restaurants will begin reopening in the coming months, and each state will likely have their own guidelines around ensuring your staff and diners are safe. Some Alaskan regions may have their own provisions around employee health screenings. Other health screening requirements: Gloves are also required for restaurant staff.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly one in three (29 percent) want restaurants to enforce all guests wear face masks when moving around the venue or between courses. Diner Dynamics.

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 1, 2024

The gross profit margin of a bar is usually around 70% to 80% , which is huge, considering the fact that automotive and general retail are only at the 25% mark. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area.

Bar 221

Bar License Food Supply Restaurant Law 221

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. Striking McDonald’s employees at a 2016 protest in Los Angeles.

Food 274

Food Restaurant Law Employee Relations 2012 274

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Hot Schedules

JUNE 25, 2020

In accordance with local labor laws, HotSchedules will reflect minimum wage rate changes so you remain compliant. . Especially relevant with this July 1 minimum wage increase, managers will be alerted when an employee is below the new minimum wage for their job code to prevent assigning a rate that is below the minimum. Related Posts.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Hot Schedules

AUGUST 25, 2021

Meaningful Metrics: Empower Restaurant Managers with the Right Data to Drive Smart Decisions. A t every restaurant, metrics matter. It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance.

Management 138

Management Management Food Safety Leadership 138

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A While at Marriott, he played an integral role in launching and overseeing Roy Rogers Restaurants.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Hot Schedules

JANUARY 27, 2021

In this article, you’ll learn everything you need to know about PEOs: how they work, the benefits they provide businesses, and why hospitality and retail organizations might want to consider using them. Employee benefits services. Employee benefits services. Employee Satisfaction. Let’s get into it. So, What Is a PEO?

Small Business 145

Small Business Employee Relations Retail Insurance 145

Hot Schedules

JUNE 22, 2020

Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Industry Retail, Hospitality, Food Service Restaurants, Retail, Hotels, Building services, Healthcare, Manufacturing, Warehouse services. COVID-19 Relief.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Delaget

JANUARY 8, 2025

New Hartford, NY January 2, 2025 PAR Technology Corporation (NYSE: PAR) (PAR Technology or PAR), a global foodservice technology company, today announced its acquisition of Delaget, LLC (Delaget), a leading provider of restaurant analytics and business intelligence solutions. The transaction closed on December 31, 2024.

Technology 52

Technology 2025 Cash Management 2001 52