Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Share Guidance.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. Address Deficiencies in the Handbook. Ensure Handbook Compliance.

Employee Relations 519

Employee Relations Restaurant Law Information Reference 519

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. Restaurant servers understand work-induced dreams all too well. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. Keeping a restaurant in business, let alone the top of mind during this crisis requires getting innovative.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant. The best part?

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. All of which could occur during prolonged periods of non-operation.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Running a restaurant can be validating, exciting, and thrilling all at once. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Dram shop law. Fire Coverage.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

MAY 12, 2020

Opening a new restaurant is exciting. When you find a space that’s perfect, you want to jump in and get moving on the build-out. Pitfall #1: Signing a lease without negotiating the build-out terms. Pitfall #1: Signing a lease without negotiating the build-out terms. Will the landlord even permit your build-out plan?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. 350,000-1 million. $1-2 1-2 million.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

APRIL 10, 2023

To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. There are, unfortunately some restaurants who fit the accusations. To some degree it is a result of perceptions left unchecked, but not in every case.

Employee Relations 519

Employee Relations Restaurant Law Waste Article 519

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

SEPTEMBER 6, 2022

For example, four out of 10 Saints fans report drinking “heavily” when they lose. Understand Your State’s Dram Laws. Laws regarding the sale and consumption of alcohol are not established by the federal government. Take a buddy). It’s a fact that football season can get rowdy.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. To master the process, consider these tips to recruit and retain long-term employees.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

OCTOBER 15, 2019

Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties. Incompletion and Errors Put Restaurants at Risk. There’s a lot more to the Form I-9 than it would appear.

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

NOVEMBER 12, 2019

In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. Once this buzz is generated, though, how can you stop the new restaurant in town from hiring away your sous chef and stealing your chef’s “secret recipes” in the process?

Brewery 358

Brewery Restaurant Law Employee Relations Bar 358

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. You don’t want to dive straight into an employee’s roles and responsibilities.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.). Benefits (Health Care, Employee Discounts, etc.). Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 27, 2021

We're not out of the weeds just yet. Even as the availability of vaccines has allowed many restaurants to reopen fully, we are still far away from a world where restaurants can operate in a “post-COVID” mentality without some degree of restrictions. Physically display it on all of the entrances to your restaurant.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370