Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. More restaurants may pivot to self-delivery instead of third party delivery to mitigate fees and have more control over the safety of their food (5).

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. Validating and verifying food safety. Verification refers to the process of ensuring that suppliers’ claims are true and that they’re following all the correct protocols. Improving sustainability.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

SEPTEMBER 12, 2024

Just because a commercial plumber has experience working in a retail space does not mean they have experience working in a food space. For example, if you need a gas line installed or repaired, a commercial plumber who mainly repairs office plumbing may not be equipped to do that installation.

Kitchen Safety 251

Kitchen Safety Reference Food Safety Hiring 251

Goliath Consulting

MAY 19, 2020

Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

MARCH 17, 2020

Re-train employees how to sweep and mop floors, scrub countertops, and clean and disinfect equipment. If you don’t, the customers gracing you with their presence may decline more than your competitors because they did a better job showing how important cleanliness and food safety is. Overall Restaurant Cleanliness.

Communication 340

Communication Food Supply Food Safety Supplies 340

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 26, 2020

Manufacturers of foods generally considered to be healthy but not low in fat (e.g., Covered establishments, such as chains with 20+ restaurants using the same name and offering substantially similar food, have to follow specific FDA rules for nutrient content claims and menu labeling. nachos may reduce anxiety).

Definition 522

Definition Food Safety 2019 Reference 522

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

ChowNow

JULY 17, 2024

Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

SEPTEMBER 13, 2024

Rising costs are not the only financial hazard facing the food service business, as recent studies show that slip and fall cases cost the industry $2 billion a year. Conduct regular inspections of equipment to prevent moisture from pooling up and creating a hazard. The restaurant industry is fighting a tough battle.

Insurance 378

Insurance Small Business Customer Service Equipment 378

Culinary Cues

APRIL 1, 2024

I pass housekeeping where the heat from commercial laundry equipment and manglers pressing sheets and towels is palpable. They could not take any chances when it came to the safety of the second person in line of succession to the presidency. He never even took one bite of the food that I prepared.

Back of House 417

Back of House Kitchen Safety Hotels Front of House 417

Modern Restaurant Management

APRIL 15, 2020

Take-out options – For restaurants unable to ramp up a delivery service or worried about the commission cut of food aggregators, takeout being the second best way to earn business is encouraging. Consumers prefer an easy experience when they do choose to order food or buy products or services online. on-premise space.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. It’s critical to our corporate mission and the values we strive to achieve.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Food photography that makes your food look less than appetizing keeps customers away, whereas high-quality photography turns hungry website visitors into customers.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

7 Shifts

MAY 15, 2020

In the following post, we’ll be covering the state and provincial requirements for health and safety among restaurant workers—follow your jurisdiction’s laws to keep your team safe and healthy. Please refer to this document to find out the requirements for your county. Notes: All employees handling food should wear gloves.

Document 347

Document Employee Relations Reference Travel 347

Goliath Consulting

MAY 8, 2020

Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase employee retention as they gain new skills and varied tasks that challenges and keeps them busy (1). Catering also gives businesses brand exposure and valuable marketing opportunities.

Catering 248

Catering Point of Sale Delivery Customer Service 248

SpotOn

FEBRUARY 26, 2025

That could simply be food sales , alcohol , and non-alcoholic beverages. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That way you'll have accurate food and beverage cost percentages for each COGS line item. This can also be referred to as operating costs.

Point of Sale 82

Point of Sale License Insurance POS 82

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. What about issues concerning reducing food waste? by Bora Kang. Communication.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

360Training

JUNE 25, 2020

There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line. One of the key strategies for preventing food-borne illness in your kitchen is Time and Temperature Control for Safety (TCS).

Food Safety 148

Food Safety Food Kitchen Safety Front of House 148

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. References.

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. In December, quick service restaurant chain customer transaction declines were down -8 percent versus last year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Goliath Consulting

APRIL 15, 2021

Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user. References: [link] [link] [link] [link] [link] [link]. This difference was even greater comparing consumers who ordered takeout from dine-in restaurants. link] [link]. link] [link].

Loyalty Program 221

Loyalty Program 2021 Mobile Ordering Customer Experience 221

7 Shifts

AUGUST 16, 2024

When issues arise, such as missing food delivery or a staff shortage, a manager must think quickly and find solutions. Douglas Grabe, owner-operator of Little Pub , had it right when he focused on three things for his Connecticut restaurant chain: making tasty food with great value, serving the guests, and being nice to people.

Management 195

Management Management 2024 Leadership 195

EATER

APRIL 1, 2021

Major food companies like General Mills have gotten in on the act, launching nondairy versions of Yoplait’s “Oui” French-style line and cow milk-free Häagen-Dazs , even as they continue to make traditional products. The first and most obvious is that cheese is widely considered one of the most delicious and versatile foods on the planet.

Food Order 359

Food Order Book Point of Sale 2015 359

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are taking over the food industry and the world. 2 As artificial intelligence advances, so does the automation of food services. 2 As artificial intelligence advances, so does the automation of food services. 4 Food robots are even being used on campuses, apartments, and hotels for food delivery.

Food 221

Food Kitchen Safety Mobile Ordering Food Order 221

Restaurant365

JANUARY 11, 2022

Even though your restaurant POS system should track discounts and voids automatically, it’s advisable to keep track of trends through your digital manager log to prevent theft, provide more training to inexperienced staff and learn what food is getting discounted and comped. Ensure health and safety protocols are met.

Management 158

Management Management Employee Relations Communication 158

Goliath Consulting

MARCH 14, 2020

A restaurant’s packaging is not just a vehicle for carrying food—it’s a statement that informs customers about your business’s brand and values. According to Technomic, a food industry research firm, 64% of consumers consider high quality packaging an important factor in deciding where to order food (1). Presentation.

Delivery 170

Delivery Food Compost Recycling 170

Goliath Consulting

APRIL 15, 2021

Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user. References: [link] [link] [link] [link] [link] [link]. This difference was even greater comparing consumers who ordered takeout from dine-in restaurants. link] [link]. link] [link].

Loyalty Program 195

Loyalty Program 2021 Mobile Ordering Customer Experience 195

Restaurant365

NOVEMBER 5, 2021

A commissary kitchen is a dedicated kitchen space where a foodservice operator can process, prepare, and store food. While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model.

Kitchen Safety 148

Kitchen Safety Food Truck License Food Safety 148

Restaurant365

JANUARY 11, 2022

Even though your restaurant POS system should track discounts and voids automatically, it’s advisable to keep track of trends through your digital manager log to prevent theft, provide more training to inexperienced staff and learn what food is getting discounted and comped. Ensure health and safety protocols are met.

Management 142

Management Management Employee Relations Communication 142

7 Shifts

JULY 1, 2024

While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. A food seller's permit is also mandated if you plan on serving food. Food Service License If you plan to serve food at your bar, you must secure a license. References: Who have they previously worked with?

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

OCTOBER 5, 2023

Start with the Basics Begin by explaining the importance of maintaining clean and sanitized equipment. Highlight the potential hazards of bacteria and mold growth, and the impacts they can have on the quality and safety of your products. Make sure employees know to wash their hands before and after handling food.

Kitchen Safety 490

Kitchen Safety Food Safety Equipment Workshop 490

Restaurant Clicks

NOVEMBER 19, 2021

Also referred to as cloud kitchens, dark kitchens, or virtual kitchens, the concept of a ghost kitchen essentially refers to a physical space that can be used to prepare and cook food. Instead, these kitchens are used to prepare food that is distributed by a delivery service. . How are Ghost Kitchens Structured?

Online Ordering 131

Online Ordering Kitchen Safety Customer Service Food Order 131

360Training

JUNE 11, 2020

What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is the transfer of bacteria and other contaminants during food handling. Bacteria and viruses are the biggest concerns because they multiply in food at certain temperatures and transfer between items easily.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

The Restaurant Group

JANUARY 11, 2024

These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. Establishing a brand identity for your own enterprise will differentiate it from other food businesses. The answers to these questions will help you create a design matching your food and overall brand. However, all is not lost.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78