Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. However, most companies’ communication efforts stop there.

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Communication Franchising Franchise Leadership 471

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale. Franchises need to ensure that loyalty programs are consistent across all locations.

Loyalty Program 486

Loyalty Program Franchising Franchise Social Media 486

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

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Franchising Franchise Customer Experience 2020 261

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Savvy restaurateurs are looking at technological innovations not as a side dish, but as one of the main ingredients in a restaurant’s direct relationship with its customers. Internet of Things (IoT) technology.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. Are some doing well and others not so?

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2023 Employee Relations Franchising Franchise 474

Modern Restaurant Management

AUGUST 20, 2024

Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As In addition, Alain.AI "As with anything, familiarity is key.

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Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

MARCH 11, 2025

– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time. Innovate or die was the new mantra. Most widely felt is the labor epidemic.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. These innovations will result in happier owners, staff, and—most importantly—customers.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Some brands have also adopted voice AI at the drive-thru.

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Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch. Ross Franklin, CEO and Founder of Pure Green Franchise. Now, more than ever, innovation will be key for restaurant operators to succeed.

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2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. More and more kitchen equipment manufacturers are incorporating digital controls into their equipment with internet connectivity. This will cause restaurants to innovate their offerings amidst reduced menu sizes. Smaller menus in general.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JANUARY 11, 2022

Innovative Vendors Offer Real-Time Data and Industry-Wide Insights. For example, with data, a franchise owner may see that they are ordering more beverage gas than they need. Vendors can supply you with data to help you make the right calls in terms of order amount and frequency.

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Operations Supplies Uniforms Employee Relations 474

Modern Restaurant Management

JULY 18, 2022

The landscape has changed since the pandemic, and as restaurateurs, we need to push the bounds of innovation to develop short and long-term solutions to the things keeping us up at night – staffing and supply chain challenges. Here are two ways franchise brands are helping address today’s labor and distribution challenges.

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Fast Casual Supplies Casual Franchise 493

Modern Restaurant Management

AUGUST 25, 2022

Expect to see your favorite food franchises and QSRs adopt voice automation in drive-through settings to help ease staff members’ workloads, reduce labor shortage pain points and boost speed. Now imagine if you could enjoy the same benefits when placing your next drive-through order?

Technology 474

Technology Mobile Ordering Social Media Customer Experience 474

Modern Restaurant Management

APRIL 15, 2020

The COVID-19 pandemic has struck a chord across the entire restaurant industry, affecting both large franchises and local independent restaurants alike. While the restaurant industry has already suffered during this era of social distancing, some of the most innovative solutions come from unprecedented times. Creative Solutions.

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Waste Food Food Supply Government 487

Modern Restaurant Management

JUNE 6, 2024

When presented with Budderfly's innovative Energy as a Service (EaaS) offering, we recognized the opportunity to not only optimize energy consumption but also to pioneer a new era of sustainability within the industry. The myth that sustainable practices cost more is just that—a myth.

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Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. I am really excited and hopeful for the new year.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Goliath Consulting

JUNE 15, 2021

This is precisely what Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, has been doing to get around the problem of ingredient deficits. One thing you can do when you run into supply shortages is simply “go to the market and do with what you’ve got” (12).

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Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

JUNE 24, 2020

Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King. So when the next pandemic, tornado, hurricane or any disaster strikes, they will be ready and equipped to weather the storm.” Beyond Technology.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MARCH 24, 2020

Digital innovations remain the leading factor in changing the way people make and receive payments. POS systems are a vital and key component of the restaurant industry in both mom and pop establishments and major franchises. Cash registers are a technology of the past as business owners now focus on greater flexibility and control.

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POS Cash Management Mobile Ordering Point of Sale 306

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Advertising 361

Advertising Social Media Technology Loyalty Program 361

Modern Restaurant Management

JANUARY 16, 2020

Earlier this year, a Taco Bell franchise owner was ordered to fork over a $250,000 settlement for asking lawful permanent residents to provide unnecessary work authorization documents. Restaurants across the country ended the decade with a bang, and as we enter 2020, the industry can surely expect continued innovation and change.

2019 357

2019 2020 Employee Relations 2030 357

Goliath Consulting

JUNE 15, 2020

Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, is simplifying his menu by combining. “We Menu Changes and Flexibility. Menu changes have become a widely-adopted solution to a variety of supply issues facing operators. Consulting an expert helps, too.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

OCTOBER 18, 2019

The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. Servers are equipped with wearable devices which allow for faster, focused and more efficient service.

Waste 262

Waste Food Franchise Franchising 262

EATER

APRIL 21, 2021

Tay’s efforts are part of a larger government movement to change that reputation, incentivizing young people to consider becoming hawkers by offering grants toward purchasing kitchen equipment, and fostering the sense of a broader hawker community through conferences and other events. Unsurprisingly, there’s been pushback.

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Franchise Franchising Small Business Back of House 246

Sculpture Hospitality

SEPTEMBER 22, 2023

21, 2023 (GLOBE NEWSWIRE) -- Sculpture Hospitality, the leading trailblazer in the food and beverage inventory management industry, proudly announces a substantial milestone in its journey of growth and success with several of its dedicated employees transitioning to franchise owners. TORONTO, ON, Sept. About Sculpture Hospitality

Franchising 151

Franchising Franchise Hospitality Innovation 151

Modern Restaurant Management

DECEMBER 27, 2019

The 3rd GCAs recognizes excellent restaurants nationwide through this final round of voting who have dedicated to innovate, to practice, and to provide extraordinary gourmet to consumers. “When it comes to scientific and technological innovation in the home appliances industry Midea is committed to play a leadership role.

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Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Innovation This is one of the most challenging restaurant manager responsibilities simply because it's rather ambiguous.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 13, 2020

Many would not think a comfort-food classic like mac and cheese could be adapted for vegan palates, but fast-growing franchise I Heart Mac & Cheese recently launched new vegan menu plant-based options through a partnership with Beyond Meat, and created a homemade modified cheese sauce for vegetarian/vegan guests. Phoenix Saute.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

SEPTEMBER 30, 2020

Bringing the experience home through novel product combinations, new product innovations, and digital experiences like live-stream events. ” Zemke points out that robotic technology designed to perform specific physical tasks has recently emerged as an option for hospitality businesses due to decreasing robotic equipment costs.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. For Adamson, Neon Tiger is just the beginning of a larger plan that involves franchising the concept. Let robots pitch in.

Innovation 146

Innovation 2023 Seasonal Menu Café 146

Modern Restaurant Management

AUGUST 22, 2023

Having a comprehensive “intelligent” system enables restaurants to analyze those behaviors at a single location, or across an entire franchise, while providing the power to communicate directly with those unique guests and initiate new marketing campaigns (or continue an ongoing funnel, uniquely with each guest).

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. For Adamson, Neon Tiger is just the beginning of a larger plan that involves franchising the concept. Let robots pitch in.

Innovation 145

Innovation 2023 Seasonal Menu Café 145