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Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

As competition intensifies, companies must innovate and streamline operations to stay ahead. Specifically, at Walt Disney World, they taught me not only the value of, but how and when to execute guest service recovery. The pressure to deliver high-quality products quickly, efficiently, and consistently is immense.

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Three Ways to Leverage Technology for Restaurant Reopenings

Modern Restaurant Management

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. But, those that embrace technology will be best equipped to weather the pandemic. Here are three ways to leverage technology for restaurant re-openings: 1.

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Seasonality Wins ‘Share of Stomach’

Modern Restaurant Management

As we progress through a pandemic that’s kept many inside for months, guests are looking to venture out and experience unique dining moments. By utilizing seasonal ingredients and creating specialty menu items, our product innovation efforts have kept us relevant in a competitive industry, earning guest loyalty and driving sales.

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After a Year of COVID-19, Restaurants Are Ready for a Reboot

Modern Restaurant Management

However, the post-pandemic industry will face new challenges even as recovery begins. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. For customers, it became a new experience.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. 'Travel Safe' Tools. Viewers will come away feeling optimistic.”

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F&B Trends for 2021

Modern Restaurant Management

“This has brought about a level of creativity that we believe will continue to fuel innovation for the year ahead.” Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Pittsburgh, PA) vegan Trinidadian street food. ?

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You Would Like Fries with That: Enabling the Next-Generation of Drive-Thru

Modern Restaurant Management

Restaurants are serving guests who are more digitally enabled than ever before. Drive-Thrus Ripe for Innovation. This way, operators can create highly personalized, almost predictive, guest experiences. Even as customers slowly return to their favorite dining rooms, a full-blown recovery will take time.