Modern Restaurant Management

JANUARY 20, 2025

The crime in our industry is that many operators (most operators) do not know how much power they have over their vendors. This is an exercise that every operator should do at least once a year, and there is no better time to start than the start of a new year. This isn’t a knock on them. That’s a different story.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. Connected Equipment.

2022 610

2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Often, it’s hard to make human operations faster, so that’s where unattended tech solutions can support and conquer that challenge.

Operations 524

Operations Consumer Goods Sustainability Mobile Ordering 524

Restaurant Business

OCTOBER 23, 2024

A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. Enhancing Customer Service with AI One of the most visible applications of AI in restaurants is in customer-facing operations.

Customer Experience 306

Customer Experience Operations Back of House Customer Service 306

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Operations 449

Operations Bar Back of House Front of House 449

Modern Restaurant Management

JULY 13, 2022

One of the benefits of operating a single-location restaurant is that you do not have to comply with rules and regulations of larger chain franchises. Play to Your Strengths. With this in mind, SL restaurants are positioned to capitalize on their unique qualities, including founding story and history, menu items, promotions, and more.

Franchise 536

Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

JUNE 12, 2024

” One way for restaurant operators to have a sense of security is to have flexible and emergency funds on hand. A restaurant would ideally be able to keep one month of operating expense on hand in order to handle any unforeseen expenses or business volatility, but if this is not possible, having a strong lending partner is key.”

Cash Management 493

Cash Management Equipment Small Business Magazine 493

Modern Restaurant Management

DECEMBER 28, 2022

We’re all familiar with equipment rental and software subscription services in the restaurant industry. But have you considered how an equipment subscription is a better, smarter business move than equipment ownership? You get to choose how to acquire this equipment: buy or rent. That’s what you pay them for.

Small Business 493

Small Business Equipment Cash Management Back of House 493

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? One desirable option is to leverage low-power IoT solutions to deliver energy and maintenance efficiencies and reduce operational expenses. Low-power IoT solutions are affordable, secure, and reliable. Each year, insurers pay out $2.5

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614

Modern Restaurant Management

JULY 22, 2024

According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion. By listening to the “nerve center” of every location—its connected equipment. For example, one of the major drains on restaurants’ budgets is electricity, which powers up those all-important air conditioners.

Equipment 493

Equipment 2024 Waste Point of Sale 493

Modern Restaurant Management

JANUARY 24, 2025

The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals. Chefs and operators can start by experimenting with portable induction cooktops, which provide a low-investment opportunity to explore this technology.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. John Strom (JS) is vice president and general manager of Innovation at GP PRO, a division of Georgia-Pacific.

Food Safety 490

Food Safety Kitchen Safety Food Food Supply 490

Modern Restaurant Management

FEBRUARY 21, 2025

FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. The resulting improvements in data accuracy and reliability will help the operator respond to food safety incidents efficiently.

Food Safety 491

Food Safety Management Management Kitchen Safety 491

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Technology adoption across the industry has continued to surge; restaurants are juggling upwards of 10 pieces of tech to maintain regular operations.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. A reactive response to catering compliance due to such will no longer do.

Food Safety 472

Food Safety Catering Food Food Supply 472

Modern Restaurant Management

AUGUST 1, 2024

What should restaurant operators understand about RFID? Restaurant operators should understand that RFID can help solve various challenges prevalent in the Quick Service Restaurant (QSR) industry, such as inventory mismanagement and food waste. What are the costs associated with implementing RFID into restaurants?

Operations 322

Operations Food Supply Waste Food Safety 322

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food.

Specials 492

Specials Operations Hiring Front of House 492

Modern Restaurant Management

JANUARY 30, 2023

All this happens when restaurant teams connect their building and kitchen equipment (HVAC, ovens, dishwashers, fryers, refrigerators, freezers, etc.) Automating these procedures can save about an hour of labor per day while improving the customer experience and equipment uptime, protecting inventory and more.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

MARCH 15, 2024

90 percent of restaurant operators are small businesses, competing for every dollar they earn. The Technology Many payment processors offer high-end technology many smaller restaurants aren’t equipped for. Find a processor that meets the restaurant’s technology needs, whether it's high-end or basic equipment.

Equipment 492

Equipment Small Business Customer Service Pricing 492

Modern Restaurant Management

JULY 23, 2024

To make things even more challenging, labor compliance laws evolve constantly and vary across jurisdictions, which can exacerbate compliance risks for restaurants operating in multiple locations. Restaurant owners and operators should prioritize uplifting their managers in their labor strategy efforts.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

JANUARY 26, 2024

When the lights go out, equipment stops running, chefs can’t cook and customers can’t dine. And, with power outages lasting on average seven hours, this could create devastating losses for businesses in an industry already operating on thin margins. Quite simply, when restaurants lose electricity, revenues stop.

Equipment 492

Equipment Sourcing Outdoor Waste 492

Modern Restaurant Management

DECEMBER 18, 2023

Ultimately, after a tumultuous few years, 2023 was better than many operators predicted. According to the survey data, 45 percent of operators reported a surge in same-day sales between August 2022 and August 2023. Automation is key in saving operators time and money by improving efficiency and streamlining repetitive tasks.

2024 506

2024 2023 Back of House 2022 506

Modern Restaurant Management

SEPTEMBER 7, 2023

Think of commercial ice equipment like your vehicle. Let’s take a closer look at the total cost of ice equipment ownership. Post-Sale/Operational Costs Post-purchase ice machine bills are inevitable. Owning ice equipment will also cost you time. Commercial ice machines are the exact same way.

Equipment 474

Equipment Customer Service Small Business Point of Sale 474

Modern Restaurant Management

JULY 11, 2024

For restaurant operators, it’s important to understand what is driving this “knowledge gap” and the steps they can take to close it. Read on to learn what’s driving the food safety knowledge gap and what leaders can do to optimize how they are operating safe and hygienic restaurants.

Food Safety 458

Food Safety Education Training Equipment 458

Modern Restaurant Management

OCTOBER 3, 2022

Cooking equipment is probably the most important thing inside a restaurant – and it’s also a leading cause of fires. An internal study with Society Insurance policyholders who experienced fires found that the majority of fires were due to cooking equipment, costing in excess of $5.4 The Best Offense Is a Defensive Kitchen.

Kitchen Safety 531

Kitchen Safety Equipment Insurance Restaurant Law 531

Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Space or equipment constraints that prevent further growth in the current setup.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

JANUARY 19, 2024

They will also check your extinguishers to make sure they are operable in case of a fire emergency. Inform them on the locations of fire suppression equipment like extinguishers, methods on safely evacuating guests, and how to contact the local fire department. Hire a professional to come in and test all your fire suppression systems.

Kitchen Safety 473

Kitchen Safety Food Safety Training Equipment 473

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices. Build Trust One of the foundational pillars of a robust food safety culture is trust.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

AUGUST 20, 2024

In total, the system consists of an inventory of 10,000 recipes, and can interpret various languages, units of measurement and local kitchen equipment. "This platform has the power to change the way we work," said Frank Bordoni, Commercial Director at Alshaya Group, Le Pain Quotidien franchise operator United Arab Emirates. "As

Front of House 449

Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

JUNE 28, 2022

ESOMAR-certified market intelligence and research firm, Future Market Insights , states that technological advancements in robotics has led the food manufacturers to reconsider their orthodox human-based manufacturing operations and switch to robotics. As per the plan, the vehicles in both services are actively monitored by human operators.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

NOVEMBER 22, 2024

To facilitate a successful seasonal hiring process, restaurant operators must understand the full lifecycle of a seasonal hire – from recruitment to onboarding to retention – and how each stage presents an opportunity for restaurants to enhance their business and cultivate stronger teams.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

OCTOBER 3, 2024

The Best Offense is a Defensive Kitchen Cooking equipment is probably the most important thing inside a restaurant and/or bar – and it’s also a leading cause of fires. These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use.

2024 450

2024 Kitchen Safety Insurance Equipment 450

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419