Modern Restaurant Management

NOVEMBER 22, 2024

To facilitate a successful seasonal hiring process, restaurant operators must understand the full lifecycle of a seasonal hire – from recruitment to onboarding to retention – and how each stage presents an opportunity for restaurants to enhance their business and cultivate stronger teams.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

NOVEMBER 9, 2023

Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. Leasing provides peace of mind, knowing that you are covered if any issues arise with your equipment.

Equipment 492

Equipment Cash Management Small Business Technology 492

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. Training Staff It does no good to look at waste reduction strategies for your restaurant’s operations if your staff doesn’t have a similar commitment to the concept. Therefore, training in waste reduction is essential.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.

2025 449

2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead. Streamline Employee Onboarding and Training.

Training 489

Training Front of House Food Safety Back of House 489

Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. Here’s a few steps operators are currently working through, that you may want to consider.

Training 545

Training Kitchen Safety Food Safety Website Management 545

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. There are many challenges to running a restaurant, and during day-to-day operations, it can be easy to lose sight of the overall vision.

Operations 553

Operations Website Management Social Media Customer Service 553

7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. Can you provide an example of how you’ve improved employee performance through training? How do you handle unexpected challenges, such as equipment failure or supply shortages?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 14, 2024

The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours. Operational Efficiency : No constant interruptions for staff to focus on what matters when an AI phone host is available 24/7 3. menu, hours, etc.),

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

NOVEMBER 12, 2024

With extreme weather events ranking as one of the most significant risks to businesses by the World Economic Forum , now marks a critical time for restaurant owners and operators to evaluate their preparedness strategies. Therefore, restaurants must prioritize staff safety and weather emergency training.

Training 473

Training 2025 Communication 2024 473

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

SEPTEMBER 16, 2024

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. As competition intensifies, companies must innovate and streamline operations to stay ahead. Here are my top tips on driving streamlined operations that generate results.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. At the core, these solutions include high-speed internet, ensuring all digital operations run smoothly and without interruption.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

JANUARY 8, 2025

At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. What are common misconceptions restaurant operators have regarding the impact of cooking oil on sustainability? What is the connection between restaurant cooking oil and sustainability?

Management 423

Management Management Recycling Sustainability 423

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. Prioritize vulnerabilities that matter and patch operating system and application software frequently. What Is Ransomware?

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. Safety training is key to helping restaurants reduce risk exposure associated with foodborne illnesses and occupational injuries.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

SEPTEMBER 23, 2024

The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs. This is especially the case if training takes place before a busy service. A more effective approach involves customizing training programs to meet needs.

Training 450

Training Kitchen Safety Food Safety Front of House 450

Modern Restaurant Management

NOVEMBER 13, 2024

While there is an opportunity for restaurant operators to reap the benefits of increased alcohol sales, they must pay attention to the potential liability. The training for restaurant staff doesn't change because of extended service hours. Drinksgiving aka Blackout Wednesday has become the lead-in to the holiday season.

Restaurant Law 446

Restaurant Law Employee Relations Customer Service Insurance 446

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

Training 449

Training Front of House Kitchen Safety Allergens 449

Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners.

2025 251

2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

FEBRUARY 18, 2025

While most Dominic’s operators, including me, were focused on the day-to-day challenges of running and building successful restaurants, Vincent made millions of dollars operating just one location. While rewarding at times, it often feels like a never stopping freight train of challenges that only you can overcome.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

NOVEMBER 14, 2024

This includes frequent cleaning of high-touch surfaces (as mentioned earlier), using effective disinfectants, and training staff on proper hygiene practices. Investing in restaurant equipment cleaning solutions can also help to streamline the cleaning process and ensure that equipment is thoroughly sanitized.

Equipment 419

Equipment Presentation Training Technology 419

Modern Restaurant Management

MARCH 11, 2025

If restaurant operators are not attuned to this, they will find it very difficult to exist in the very near future. This shift ensures that operations run smoothly, and sales revenue is optimized. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

Loyalty Program 376

Loyalty Program Mobile Ordering Customer Experience Online Ordering 376

Modern Restaurant Management

DECEMBER 26, 2024

Cashless payment systems will encourage more point-of-sale system attacks Point-of-sale systems are a foundational component of a restaurant’s daily operations. Here’s a look at the top four cybersecurity risks for restaurants in the new year: 1. Unfortunately, this makes them a frequent target of cyberattacks.

2025 558

2025 Point of Sale Food Supply 2024 558

EATER

OCTOBER 15, 2024

Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting. It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. More Energy Guzzlers Cooking equipment is just one facet of restaurant energy use.

Compost 280

Compost Food Equipment Waste 280

Modern Restaurant Management

OCTOBER 16, 2024

Operational challenges also arise as fake orders overwhelm customer support and cause supply chain issues, such as overstocking or running out of popular items due to misleading demand patterns. This results in customers waiting longer for their delivery and negatively impacts legitimate drivers operating without this unfair advantage.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Restaurant Business

MARCH 29, 2024

Whether operators are having trouble finding trained employees or are facing difficulty with retention, the outcome is the same—stressed workers in the back of house, restaurants running on a skeleton crew and potential service interruptions as staff is spread too thin. But they’re not the most efficient option for most operators.

Equipment 279

Equipment Back of House Customer Service Operations 279

Goliath Consulting

DECEMBER 12, 2024

Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Upgrade Surveillance and Monitoring Verify that all security cameras are operational and strategically placed to cover entrances, exits, cash registers, and storage areas.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Culinary Cues

FEBRUARY 18, 2025

The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Ah, you say -but I am just a hamburger and fries operation how can this apply? Why not invest in training your baristas in the fine art of painting personal designs on the crema that encapsulates your espresso?

Fine Dining 225

Fine Dining Small Business Customer Experience Equipment 225

Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. This can be overcome with technology, training and education. What are the key challenges of implementing food safety practices?

Food Safety 490

Food Safety Kitchen Safety Food Food Supply 490

Modern Restaurant Management

JANUARY 9, 2025

They emit no harmful emissions, improving environmental safety for guests and staff while only requiring an electrical outlet to operate. Additionally, their ability to provide instant heat helps lower operational costs by eliminating the need to preheat your space.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

JANUARY 27, 2022

Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff. Commit to ongoing training. All workers must be trained in food safety, not just upon hiring, but throughout their tenure. Check all equipment.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Keeping equipment functioning as intended also reduces the risk of damage that results in expensive repairs.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. These insights can be particularly useful for restaurants with more than one location, allowing operators to know which locations will be affected and adjust supplies if necessary.

Operations 474

Operations Supplies Uniforms Employee Relations 474

Modern Restaurant Management

JANUARY 19, 2024

Keeping Your Restaurant Safe From training your staff, to maintaining the establishment, many safety measures exist to prevent a fire from happening at your restaurant. They will also check your extinguishers to make sure they are operable in case of a fire emergency. Train your staff properly on the cleaning of the establishment.

Kitchen Safety 473

Kitchen Safety Food Safety Training Equipment 473

Modern Restaurant Management

JUNE 24, 2022

However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns). Procedures for Operating Restaurant Equipment (if applicable).

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493