ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

MARCH 25, 2021

Communication is core to greatness. [] A NETWORK OF INFLUENCE: Greatness is rarely an individual effort. This communication must represent a professional approach and be structured under the heading of: “The Proper Use of the English Language”. The best chefs have built a network of associates over years of working in kitchens.

Communication 450

Communication Coaching Fine Dining Influencer 450

Modern Restaurant Management

NOVEMBER 20, 2019

Well, just like with organic produce farming, organic online growth is the type of growth that happens without the aid of human-made external influences. Collaborate with Influencers. In the restaurant world, you probably think an influencer has to be a food critic who comes in and rips your menu apart online for the world to see.

Social Media 335

Social Media Mobile Ordering Online Ordering Influencer 335

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. Newsletter A regular email newsletter keeps your restaurant top-of-mind by sharing exciting updates, upcoming events, and behind-the-scenes content. A simple, friendly mentionWould you like to join our email list for special deals and events?can

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

The Restaurant Group

DECEMBER 1, 2024

Encourage Feedback – Fine-tune dishes based on their input. Assigning Roles and Responsibilities for the Launch A well-coordinated team ensures a seamless launch: Assign clear responsibilities, from social media updates to managing the dining room. Media Events – Invite journalists and bloggers to spread the word.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2025 2024 221

EATER

MAY 26, 2022

Traditionally, the privileged few have had access to things like bone plates and fine silver — they’re expensive to begin with, they break or get sold off or thrown away because no one wants to deal with the fuss. However, she’s found a whole world of people who are interested in fine china, and all for different reasons.

Entertainment 269

Entertainment Fine Dining Back of House Social Media 269

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture. Hy’s Steakhouse.

Back of House 312

Back of House Fine Dining 2011 Dine-in 312

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

The Rail

DECEMBER 2, 2024

Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Forge partnerships with local food influencers to create authentic buzz and attract new users. Understand your target customers by analyzing your restaurant’s primary audience.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Heres how specific data points influence pricing decisions: Data Point How It Helps Order Frequency Reveals how sensitive customers are to price changes for certain items. The result?

Design 78

Design Menu Seasonal Menu Point of Sale 78

EATER

OCTOBER 1, 2020

A restaurant with a large, sprawling dining room can pack in more diners and tables than a small one, theoretically doing more business. Even with the changes with outdoor dining, fixed costs don’t really change for restaurant owners. And while the pandemic rages on, landlords are still collecting rent.

Small Business 321

Small Business Back of House Fine Dining Email Marketing 321

7 Shifts

JULY 20, 2024

Through regular posts, you can remind people of your menu, special deals, and events you’re hosting. Helps you understand customer preferences Social media is a straightforward way to learn what dishes, deals, or events excite your audience. You can even use social media polls to ask customers about their preferences directly.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

7 Shifts

DECEMBER 18, 2023

This information can then influence your marketing initiatives. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. You’ll be able to play around with new menu ideas, test new marketing strategies, or even plan community events. This helps prevent expensive no-shows.

Management 397

Management Management Email Marketing Point of Sale 397

EATER

FEBRUARY 25, 2022

And most recently a locavore, mountain-to-table food movement has built on these overlapping historical influences and endemic Rocky Mountain ingredients to create bold meals fit for the breathtaking setting. In the 19th century, the Canadian Pacific Railway brought European food cultures and grand lakeside hotels.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

EATER

OCTOBER 22, 2021

Packed with restaurants, farmers markets, fishing lakes, and cozy B&Bs, it’s a place where farm-to-table dining is (and has always been) just the status quo. From Seneca to Skaneateles, Cayuga to Canandaigua, here’s all you need to know about dining through the Finger Lakes. There’s plenty to see and plenty to do. Getty Images.

Vineyard 286

Vineyard Seasonal Menu Back of House Fine Dining 286

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Lavu

APRIL 4, 2025

favorite dishes, dining frequency). Tools like Lavu let you track responses and fine-tune your campaigns. Average order value : Shows how personalized promotions influence spending. Segment Customers : Group customers by behavior, preferences, or occasions (e.g., VIP spenders, vegetarians, or birthday celebrations).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. For instance, you can offer your diners free drinks with their meals if they dine between 2 PM and 4 PM on weekdays.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

MARCH 23, 2020

With narrow margins, unpredictable crowds, and new trends such as delivery services, it is critical to provide customers a variety of dining opportunities, like hosting events. Since most people want food at their event, it really is a win-win situation. Then you’ve already got an ideal event space built in for private events.

Events 78

Events Social Media Customer Service Document 78

EATER

MARCH 1, 2021

Other ferments soon gained traction, including kvass and milk kefir, and by 2014, they had ascended to fine dining status. House-made pickles, wild sauerkraut, and small-batch kombucha flourished in gentrified neighborhoods and restaurants everywhere, culminating in a period of peak pickle that was skewered on Portlandia in 2012.

Food 344

Food Social Media Workshop Point of Sale 344

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Hillary Dixler Canavan. Nashville, Tennessee. Danielle Del Valle.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Who is the target customer base? What is the goal?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

AUGUST 16, 2024

The more your team sees you willing to put in the extra effort, the more you can influence them to follow your footsteps and build their careers as well. Start by attending industry events, such as food expos, restaurant association meetings, and hospitality conferences. Attending these events helps you learn from experts.

Management 195

Management Management 2024 Leadership 195

EATER

APRIL 21, 2021

Tay’s efforts are part of a larger government movement to change that reputation, incentivizing young people to consider becoming hawkers by offering grants toward purchasing kitchen equipment, and fostering the sense of a broader hawker community through conferences and other events. Lee Syafiq, 28, became a hawker four years ago.

Franchise 246

Franchise Franchising Small Business Back of House 246

EATER

OCTOBER 17, 2023

The composed little plate (CLP for short) was a staple of the dessert menus of the 2010s, a departure from the stodgy chocolate cakes and boring tiramisu at the upscale dining destinations of the ’90s. Perhaps there’s a lacy toile stuck into the top as a crunchy flourish, or a shock of fuchsia from freeze-dried raspberry powder.

2010 311

2010 2018 2023 Social Media 311

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. With a vision to create an elegant dining experience with sushi, chef Nozomu Abe opened Sushi Noz in 2007.

Catering 251

Catering 2024 2023 Guest Recovery 251

Restaurant Engine

OCTOBER 14, 2020

Another way to get your restaurant in front of the local crowd is to partner with food bloggers and local influencers. Participate in Community Events. There are always the obvious events that include local food fests or shopping events where you can set up a table/booth. Host a Local Event. Host a Trivia Night.

Marketing 118

Marketing Social Media Coupons Small Business 118

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” “What these two have created with this unique approach to everyday sandwiches and salads is best in class in a growing space of fast-fine concepts.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

The Restaurant Times

NOVEMBER 5, 2021

Influencer marketing is proving to be indispensable for restaurant marketing in the new normal. Using a combination of alluring photos and videos of food, influencers work their magic to get their audiences to try out an outlet. For example, a mid-level influencer, who has 10-100k followers, may demand $250-$400 for their services.

Influencer 52

Influencer Marketing Food Social Media 52

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

Dine-in 117

Dine-in Seasonal Menu Website Management Reservations 117

Sante

JANUARY 26, 2020

Event date: February 2, 2020 (All day). Ariete : Set in idyllic Coconut Grove, Chef/Owner Michael Beltran’s Ariete has established a name for itself as one Miami’s most dynamic restaurants, offering a contemporary menu of New American cuisine with Latin, particularly Cuban, influences. Kush photo credit: Gita Shonek.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147