Modern Restaurant Management

AUGUST 7, 2024

"It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting Collaborate with local businesses or events to cross-promote and reach new audiences." Participating in local events and partnerships can enhance visibility.

Marketing 188

Marketing Email Marketing Social Media Coupons 188

7 Shifts

OCTOBER 28, 2024

Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups. You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. To improve the whole eating experience, consider introducing value-driven promos, loyalty programs, or special discounts.

Loyalty Program 181

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 181

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Don't let your customers leave your website without offering value. Footer : share the links to your social profiles and website along with any legal disclaimers. Strengthening relationships with customers.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JULY 26, 2024

As recalls continue to happen frequently, restaurants (and other food businesses) must be prepared to manage all aspects of these events – which includes proper communications efforts. Leverage a combination of your website, social media platforms, news outlets, in-store signs, app notifications, loyalty program emails, etc.

Communication 185

Communication Food Safety Social Media Loyalty Program 185

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

Bar 370

Bar License Email Marketing Customer Service 370

SpotOn

OCTOBER 14, 2024

Features and pricing models change frequently, so review the POS providers' websites and connect with POS providers directly so you know exactly what to expect. This can impact your online ordering operation or invoicing for catering or private events. What does a POS system do? How much does POS software cost?

POS 52

POS Loyalty Program Cash Management Website Management 52

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance.

Social Media 167

Social Media Loyalty Program Communication Website Management 167

Social Hospitality

JULY 5, 2019

” button that redirects people to your online ordering website, for example. Instagram and Facebook stories , live video streaming an event at your restaurant, or live-tweeting can be a fun way to increase your restaurant’s reach. Make sure to send interesting messages during upcoming events. Test Loyalty Programs.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 59

Loyalty Program Customer Service Social Media Customer Experience 59

Modern Restaurant Management

MARCH 11, 2022

While the top three third-party delivery services dominate the food delivery market , 70 percent of consumers prefer to order from a restaurant’s own website or mobile app, and 52 percent of US diners trust those websites and apps more than other portals. Brands are also dipping their toes into the metaverse. Final Thoughts.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. Does your loyalty program need a refresh? Go Digital. Reward Your Loyal Customers.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

The Rail

JANUARY 9, 2024

Offer Senior Discounts Another great way to draw in silver spenders to your restaurant is to offer age-specific discounts or loyalty programs. Knowing that silver spenders tend to shell out more money than other generations , this will likely mean that you won’t hurt your profit margins by implementing this type of program.

Loyalty Program 59

Loyalty Program Social Media Website Management Back of House 59

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Change management needs to be a top priority. John Moezzi, National Account Manager, Sharp NEC Display Solutions. That also applies to the event space itself. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MARCH 20, 2020

However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Equally devastating are failures to properly configure online servers.

Online Ordering 216

Online Ordering Email Marketing Website Management Franchise 216

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Restaurant Audience Management Software. Digital Loyalty. Recommended Reading: BLOG NAME. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Invest the time – this is very critical.

Social Media 440

Social Media Communication Loyalty Program Training 440

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Not sure how to get your website on page one? 8) Invite Local Media To A Special Event. Organize a VIPs-only special event and invite local media to attend. Profile is complete. 11) Start A Blog.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Rail

NOVEMBER 10, 2023

LinkedIn Ads: Not traditionally used for restaurants, but it can be an avenue if you're targeting corporate events or business lunches. Retargeting: Don't Forget the Almost-Customers Retargeting tools allow you to display ads to individuals who have previously interacted with your website but did not make a reservation or purchase.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. But how do you create an inspiring restaurant website? Effective Restaurant Websites. Don’t settle for washed-out, blurry photos on your website.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

JANUARY 13, 2020

Pricing events for happy hours and special occasions. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Mobile phone manager alerts for voids and pricing event approvals. Customer email capture via a digital loyalty or marketing program.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important? How To Improve Customer Loyalty.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

The Restaurant Times

JUNE 2, 2020

Introduce loyalty rewards, discounts on their subsequent orders, or even build a special offer for their special days. . Use loyalty programs to keep track of your loyal customers and gamify their experience This will keep customers engaged. Leverage your online presence to drive new visitors to your website/ social media.

Social Media 81

Social Media Loyalty Program Website Management Online Ordering 81

MBB Hospitality

NOVEMBER 28, 2023

In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart. These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Use data analytics to understand dining trends and optimize menu offerings.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. It can be stressful to manage a growing catering business without relying on technology. We hope this brief guideline helps you build a framework for your catering program to move forward.

Catering 151

Catering Social Media Online Ordering Loyalty Program 151

Lavu

NOVEMBER 18, 2022

Team and Management: Introduce your team, and share a brief bio about each member of your leadership team. Consider what you need for your website, signage, menus, promotional postcards, etc. What local events will you sponsor? What type of pizzas will you serve? Will you offer options outside of pizza?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78