The Restaurant Group

NOVEMBER 20, 2024

Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Share high-quality photos of your dishes, behind-the-scenes moments, and upcoming events to keep your audience hooked. Showcase your delectable dishes, lively events, and the warm ambiance of your restaurant.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

OCTOBER 1, 2024

With KDS screens, staff can monitor orders from almost any location on the premises, which can enhance efficiency and help the bar or lounge serve more customers. Moreover, a KDS helps prep stations focus on one task at a time, while managers can instantly identify which servers need assistance to turn tables or bar seats faster.

Operations 179

Operations Bar Back of House Front of House 179

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Providing Accurate Online Information.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

SpotOn

SEPTEMBER 20, 2024

Diversify ordering offerings Our barbecue concept, Hi Lo BBQ, didn’t hit the sales numbers we projected after the first six months.   Catering company lunches and take-out and delivery orders through Caviar (acquired by DoorDash in 2019) quickly became 20% of our restaurant sales and added an additional 12% in total revenue.

Loyalty Program 75

Loyalty Program Online Ordering Point of Sale Customer Service 75

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Offering event spaces can help your restaurant attract more customers and increase revenue, especially during off-seasons.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Also, a properly optimized website will not only get your business found online, but it will also generate customers and create return business. Attend a National Small Business Week event.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. But smaller restaurants also have to worry about keeping the budget intact.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows. This is poor form.) Know which days to go.

Fine Dining 120

Fine Dining Reservations Seating Online Ordering 120

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

FEBRUARY 16, 2022

Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? The increase in online ordering is changing the way designers view restaurant layouts and floor plans.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. That also applies to the event space itself.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

OCTOBER 8, 2024

Online waitlists are a smarter way to manage the holiday rush The holiday rush often means longer wait times and crowded host stands. Give your guests a better waiting experience during the holidays while simultaneously reducing congestion in your restaurant with online waitlists.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. Order Online. I loved the option to play your own music during the event! Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

SpotOn

JULY 22, 2024

A night out at a casual restaurant costs around $15 per person, according to Restaurant Business Online. Casual restaurants are more likely to offer deals or pricing events, like happy hour. Fine dining venues usually seat couples or groups of four, often adults with extra spending money.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Social Hospitality

JUNE 22, 2020

If you run a special offer for a major event or national holiday, advertise it on Instagram well in advance. . People love a celebration, and usually don’t need to be persuaded to make an event of it! A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods.

Marketing 440

Marketing Social Media Advertising Influencer 440

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 180

Technology Consumer Goods Customer Experience Seating 180

Apicbase

JUNE 12, 2024

Inventory management software helps you reduce waste, avoid over-ordering, and keep the necessary ingredients on hand to meet customer demand. Self-Serve Kiosks Self-service kiosks are touch-screen terminals that let customers place their orders directly. They streamline the ordering process and enhance the dining experience.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. consumers to better understand their feelings about planning events in 2021.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

7 Shifts

DECEMBER 18, 2019

On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online! With a $15 in 15 deal, you promise guests that items ordered off the $15 lunch menu will be prepared, plated, and served within 15 minutes of ordering.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. Make it feel natural.

Customer Experience 206

Customer Experience Dine-in Food Safety Kitchen Safety 206

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Host more events, happy hours, and live music.

Social Media 180

Social Media Online Ordering Loyalty Program Pricing 180

7 Shifts

NOVEMBER 5, 2019

It gives you a strong online presence when potential customers are searching for nearby restaurants. After it’s verified, your listing will go public and will start generating online and foot traffic for your restaurant. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

7 Shifts

OCTOBER 17, 2019

In the modern marketing landscape, it’s difficult to stay in business without an online presence. Now, more than ever, diners are discovering restaurants online rather than through other means. In fact, 45% of diners check a restaurant’s online presence before deciding where to eat. on your website.

Demo 240

Demo Website Management Online Ordering SEO 240

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. We placed a huge order getting ready for St. First up: Detroit Shipping Company.

Food 98

Food Outdoor Point of Sale Food Safety 98

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food.

2021 78

2021 Online Ordering Outdoor Kitchen Safety 78

Restaurant Clicks

SEPTEMBER 25, 2021

for game day and other events. Follow them on social media for updates on other events, including their fun pop ups! In addition to offering catering services, Hard Times Cafe offers private events. We cannot think of many other restaurants that will offer private events including a ‘Chili Buffet’ or a ‘Fun Fiesta Bar’ options.

Fast Casual 94

Fast Casual Sports Online Ordering Social Media 94

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. But smaller restaurants also have to worry about keeping the budget intact.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant Clicks

OCTOBER 13, 2021

Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. From small intimate settings ideal for a date to large venues worthy of weddings, there’s a NYC wine bar for everyone and every event here. You can order your wine by the glass or by the bottle here too.

Bar 142

Bar Reservations Seating Back of House 142

Modern Restaurant Management

JULY 7, 2020

Seated at Home. Seated expanded its offerings with Seated at Home. Seated does not charge restaurants a fee per delivery or take a cut of restaurant profits. We built Seated at Home to stand shoulder-to-shoulder with restaurants and protect the long term health of our industry.” Download the guidelines here.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

ChowNow

JULY 10, 2024

Additional details: Share information on your operating hours, and the capacity of your restaurant, sharing information about how many tables you’ll have and how many people you’ll be able to seat. This is also a good place to mention any additional outdoor seating you might have.

Point of Sale 88

Point of Sale Email Marketing License Customer Service 88

Restaurant Clicks

JUNE 3, 2021

Their menu is always changing, but order the Impossible Sliders if you see them! They also offer events such as Barre and Standup Comedy on their private rooftop. They encourage you to partake in their Happy Hour and bring your drink up to events to fully enjoy the experience. Order Online. Order Online.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. You no longer need to have a person dedicated to handling reservations, leaving your staff free to better serve your guests already in the seats. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 142

Online Ordering Mobile Ordering Fast Casual Customer Service 142

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Deliverect

JANUARY 21, 2020

More importantly, make sure your millennial customer can book a table and order food online. Embrace new strategies, processes, and automation technologies in order to stay competitive and deliver a quality experience. While off-premise orders are picking up, many people still love dining out. So choose to react wisely.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103