Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant. The best approach?

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

FEBRUARY 16, 2022

From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Didn’t make reservations but would love to sit down and enjoy a meal at a local restaurant on your lunch break? Looking to socialize?

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

JUNE 28, 2021

A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays. The restaurant had reservations and did not call any of the guests.

Customer Service 465

Customer Service Reservations Specials Training 465

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 450

Technology Consumer Goods Customer Experience Seating 450

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Build and Segment Your Email List : Collect emails from customers who order online, make reservations, or join your rewards program.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. To celebrate 40 years, Plamondon Companies hosted a “drive-by” event on August 5 at the Roy Rogers on Route 40, the first Roy Rogers founded by Peter Plamondon Sr. Seated Acquires VenueBook. and the surrounding region.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. In case you have big events, you can send a group announcement to your staff using 7shifts.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

MAY 3, 2021

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Staff up with unlimited users, roles, and departments.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

Modern Restaurant Management

MAY 27, 2020

To control mandated limited capacity, reservations are being accepted online, over the phone, or by simply walking in. ViewHouse will accept walk-in reservations on a first come, first serve basis depending on availability and capacity. "I

Entertainment 474

Entertainment Reservations Dine-in Seating 474

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 304

Fine Dining Reservations Seating Online Ordering 304

Modern Restaurant Management

MAY 21, 2020

Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Given the unpredictable nature of circumstances today, you need to promote and market the event. Protect Your Employees.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

EATER

NOVEMBER 27, 2024

The design blends cherry wood and Indigenous artwork with seating for 30 with a pivoting window wall designed by Tom Kundig that invites natural light and enhances the earthy, welcoming ambiance. My garden is where it all starts,” Oden explains. She uses its produce in recipes like her silken, flower-adorned butternut squash soup.

Innovation 320

Innovation Food Truck Seasonal Menu 2004 320

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 420

Outdoor Seating Government Employee Relations 420

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated. The presence of this objective data minimizes the guessing that may be causing patrons needless angst.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. By curating special packages and unique events, operators can elevate the al fresco offering and encourage repeat visits. The use of outdoor space often means more seating opportunities for businesses.

Outdoor 221

Outdoor Seasonal Menu Seating Reservations 221

Modern Restaurant Management

JULY 7, 2020

Seated at Home. Seated expanded its offerings with Seated at Home. Seated does not charge restaurants a fee per delivery or take a cut of restaurant profits. We built Seated at Home to stand shoulder-to-shoulder with restaurants and protect the long term health of our industry.” Download the guidelines here.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

NOVEMBER 1, 2022

This is best when it includes as much information as possible—plan ahead on social posts, events, direct mail campaigns, holiday promotions, and other marketing campaigns so you always know what's coming next. What to use it for: Showing off your food and drink, promoting events and specials, and engaging with your audience.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

MARCH 10, 2020

Any suspicious event would be reported immediately, online, to all the responsible people who can take action with no delay. ” Bo Peabody – Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated, Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , told MRM magazine. "Companies

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

Front of House 246

Front of House Reservations Fine Dining Back of House 246

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 346

Back of House Kitchen Safety Hotels Front of House 346

Culinary Cues

OCTOBER 19, 2020

“How will I approach today’s prep, what can I defer till a later time, based on who is scheduled for a shift – how must I adjust the work that I do, and given the reservations for tonight – which items might move and which items will take a back seat to demand.”

Restaurant Law 449

Restaurant Law Communication Café Take-out 449

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. But today, the customer experience begins long before guests are seated.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Squirrel Systems

FEBRUARY 3, 2025

You can enhance the event with features like team-themed dishes, contests, drink specials, and more. This guarantees that you’ll fill seats and can plan accordingly for a busy day. Bonus Idea: Super Bowl Bingo Add a second layer of excitement to your Super Bowl event by running a bingo game.

Social Media 75

Social Media Point of Sale Email Marketing Back of House 75

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. owner of the Chili's® Grill & Bar brand. "Yelp

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. High chairs.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. First and foremost, it is an almost guaranteed seating. They range the gamut from loyalty points ( Fivestarts ) to local events ( Restaurant Week ).

SEO 318

SEO Social Media Email Marketing Point of Sale 318

Modern Restaurant Management

SEPTEMBER 24, 2024

” Felicia stood up from her seat and proceeded to the front of the room. And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.” All rights reserved. “Great work.

Communication 437

Communication Point of Sale Book Customer Experience 437

EATER

MAY 9, 2023

Private dining room or event space versus buyout: What’s the difference? Some restaurants have dedicated spaces that are reserved as private dining rooms (or PDRs), where a group can celebrate while the restaurant continues operating. I’ve been told I can avoid the wedding tax by not telling the restaurant that it’s a wedding.

Back of House 246

Back of House Events Front of House Beverage 246

EATER

JANUARY 21, 2021

This time patios were included in the shutdown, meaning establishments around the city were staring at freshly weatherized outdoor seating areas they couldn’t use, spaces that had been lifelines to their businesses while indoor dining rooms remained closed. Then, can you juggle all these [customers] plus your memberships?

Seasonal Menu 315

Seasonal Menu Online Ordering Point of Sale Back of House 315

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Share high-quality photos of your dishes, behind-the-scenes moments, and upcoming events to keep your audience hooked. Showcase your delectable dishes, lively events, and the warm ambiance of your restaurant.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

7 Shifts

OCTOBER 17, 2019

Elements To Include On Your Restaurant’s Website Include these key elements to make sure that your restaurant’s site is informative and gets customers in your seats. Reservations information - Include a phone number or embed your reservation software’s widget. Its appointments widget is ideal for reservations.

Demo 240

Demo Website Management Online Ordering SEO 240