Modern Restaurant Management

FEBRUARY 9, 2022

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." Sally Davis said unique events like Galentine’s are great for boosting traffic, enhancing their overall brand and attracting new customers.

Events 189

Events 2010 Social Media Reservations 189

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

OCTOBER 19, 2020

“How will I approach today’s prep, what can I defer till a later time, based on who is scheduled for a shift – how must I adjust the work that I do, and given the reservations for tonight – which items might move and which items will take a back seat to demand.”

Restaurant Law 444

Restaurant Law Communication Café Take-out 444

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Host a Party or Event.

Social Media 225

Social Media Seasonal Menu Advertising Events 225

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. As an evening sous chef for the operation, I expected to be insanely busy trying to juggle all these different events.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Restaurant Clicks

NOVEMBER 17, 2021

Down below, you’ll find a list I’ve put together containing all the most fun and exciting events and parties across the city. Best San Francisco NYE Events. The event is located inside the Festival Pavilion at Fort Mason Center on the Historic San Francisco Waterfront with views of the Golden Gate Bridge & Alcatraz!

Events 130

Events 2022 Front of House Hotels 130

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

AUGUST 26, 2024

With the right strategies, you can easily attract diners searching for restaurants like yours in your local area and get more reservations and takeout orders. For example, using a call extension adds a clickable phone number to your ad, making it easy for customers to call and make a reservation.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Specializing in craft beer and excellent pub food, M.L. Make a Reservation.

Specials 117

Specials Online Ordering Bar Food Order 117

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Be In Charge of Your Own Marketing.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

7 Shifts

AUGUST 18, 2021

Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. List all daily specials and offers. Are your customers dining in honor of a special occasion? The restaurant upsets its customers, and the customers are left disappointed! Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website.

SEO 195

SEO Website Management Online Ordering Mobile Ordering 195

Culinary Cues

APRIL 18, 2023

Get to know them, treat them extra special, celebrate their reservation, go beyond friendly and be their friend. Customers buy a meal; clients invest in a relationship with you.

Food Truck 319

Food Truck Back of House Education Training 319

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Get holiday reservations? Body : include visuals, such as a photo of the special dish you offer, and don't forget to add a short text followed by actionable call-to-action button (CTA button).

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JUNE 28, 2021

A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays. The restaurant had reservations and did not call any of the guests.

Customer Service 186

Customer Service Reservations Specials Training 186

7 Shifts

OCTOBER 9, 2019

Mobile ads also allow you to create an exceptional experience for the customer by providing directions to your location, allowing them to make immediate reservations, and featuring relevant reviews. GMB also provides a number of functional benefits, like enabling table reservations right from the listing. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. These could be as simple as 30-minute pre-shift activities each week or as extravagant as a staff appreciation event every quarter.

Front of House 370

Front of House Back of House Communication Customer Service 370

Restaurant Clicks

DECEMBER 1, 2021

Even better, many great restaurants offer private dining, which is perfect for group events of practically any size and type. They have private rooms available with a dedicated event director. While they don’t offer private rooms in the restaurant, reservations are available, and the hotel itself can also host large events.

Dine-in 106

Dine-in Specials Back of House Book 106

7 Shifts

JUNE 16, 2024

Giving them incentives for being loyal patrons of your establishment makes customers feel appreciated and, in a sense, special, as there are perks and discounts that only they can get access to. Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood. People want service that is quick, easy, and hassle-free.

Loyalty Program 181

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 181

7 Shifts

NOVEMBER 1, 2022

Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy. What to use it for: Showing off your food and drink, promoting events and specials, and engaging with your audience.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

SEPTEMBER 11, 2023

Chatbots can accurately process orders, suggest menu items, handle special requests, and even provide personalized recommendations based on customer preferences. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments.

Technology 215

Technology Seasonal Menu Online Ordering Customer Service 215

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Daily specials. Try QR codes for: Wine list. Vegetarian menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

Restaurant Clicks

OCTOBER 5, 2021

Special occasions and big events like weddings, anniversaries, graduations, and even corporate meetings in our lives only come around so often, so why not try and make them as unforgettable as possible? It’s ideal for smaller parties of up to 24, so definitely book an event here for a more intimate experience. A Land Remembered.

Dine-in 119

Dine-in Specials Book Seating 119

Restaurant Clicks

NOVEMBER 19, 2021

Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. Complete the private dining request form on the website, and the restaurant will finalize every detail for the perfect event. Make a Reservation. Make a Reservation. Make a Reservation.

Dine-in 117

Dine-in Seasonal Menu Website Management Reservations 117

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

POS 167

POS Seasonal Menu Point of Sale Customer Experience 167

7 Shifts

SEPTEMBER 16, 2024

You can also spread the word through your professional network and by attending industry events. Grab potential buyers’ attention by highlighting what makes your restaurant special, whether it’s your cuisine, ambiance, or location. Create an engaging listing Once you’re ready to sell, you should create your listing.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

JULY 27, 2022

Jimmy John’s Freaky Fast Rewards® members, for instance, get a free sub sandwich of choice on their special day – as do many other restaurants. Take photos of patrons during your restaurant’s special event and share it on your social channels. You can take this idea even further. Think creatively.

Loyalty Program 203

Loyalty Program Mobile Ordering Online Ordering Customer Experience 203

Modern Restaurant Management

JUNE 18, 2020

Inspiring stories of unexpected successes are already beginning to emerge, and there have been many valuable lessons learned over the last few eventful months. The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already.

Marketing 227

Marketing Social Media Email Marketing Innovation 227

Modern Restaurant Management

AUGUST 13, 2020

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Restaurant365

MARCH 13, 2020

In an unprecedented turn of events, the NBA and NHL have suspended the remainder of their seasons and MLB has suspended spring training and will almost certainly delay the start of the 2020 regular season. Throughout the country, trade show and conference organizers are assessing whether their events should be postponed or cancelled.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167

Modern Restaurant Management

DECEMBER 31, 2024

From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers! ” “Personalized sommelier experiences with paired tasting menus to the exact standards of our guest booking an event.

2025 180

2025 Beverage Fine Dining Guest Recovery 180

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 88

Reservations Book Customer Experience Dine-in 88