Modern Restaurant Management

SEPTEMBER 11, 2023

Chatbots can accurately process orders, suggest menu items, handle special requests, and even provide personalized recommendations based on customer preferences. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You can also use tablets to relay orders and special requests to the kitchen quickly.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

OCTOBER 14, 2021

Big parties, holiday specials, and private events are, too. Whether you're reminding everyone about a holiday special, or just sending some words or encouragement in a busy time, you can ensure you're being seen and heard. Events in the 7shifts calendar. The holiday season is upon us. Announcements.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood. People want service that is quick, easy, and hassle-free.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

JULY 27, 2022

Jimmy John’s Freaky Fast Rewards® members, for instance, get a free sub sandwich of choice on their special day – as do many other restaurants. Take photos of patrons during your restaurant’s special event and share it on your social channels. You can take this idea even further. Think creatively.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

JUNE 18, 2020

Inspiring stories of unexpected successes are already beginning to emerge, and there have been many valuable lessons learned over the last few eventful months. The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already.

Marketing 568

Marketing Social Media Email Marketing Innovation 568

Modern Restaurant Management

AUGUST 13, 2020

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 221

Reservations Book Customer Experience Dine-in 221

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Collaborate with nearby businesses for events or promotions, and ask them to include a link to your website on their site. Use it to share updates, special events, or new menu items.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

JUNE 4, 2021

Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings. Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

APRIL 13, 2021

Location Based Services , which allows you to tailor your message to events occurring in those hyper local geographic locations including weather, transportation, and vicinity to friends. An special item or offer that's only available at a certain time of day (ex: happy hour).

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Modern Restaurant Management

AUGUST 4, 2023

Announce Promotions and Events Restaurant goers love special deals, promotions, and limited-time offers. VSLs are one of the best ways to quickly stir up excitement and get the word out about these events.

Serving 419

Serving Social Media Events Entertainment 419

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order. can go a long way.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Culinary Cues

JUNE 29, 2024

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation. Create a spontaneous special event through this extra effort.

Dine-in 300

Dine-in Customer Experience Back of House Customer Service 300

7 Shifts

OCTOBER 23, 2020

Thus, the platform has excellent features for restaurants, like online ordering , e-commerce, events management, contactless dining, and catering capabilities. If you're not confident about your computer skills, you can hire a freelance website designer specializing in Shopify to help you customize your template.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Modern Restaurant Management

SEPTEMBER 18, 2020

It’s hard to pick from so many monumental events happening all at once. At one time, these outdoor dining areas were perhaps reserved for higher-end establishments who could spend more on creating ambiance and comfort for their guests. What will we remember most about 2020?

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

DECEMBER 31, 2024

From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers! ” “Personalized sommelier experiences with paired tasting menus to the exact standards of our guest booking an event.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

FEBRUARY 10, 2022

Get your social media followers in the loop on new menu items, holiday specials, community events, or other news by adding a link to a lead capture form. Click the link in our bio to make a reservation today!” Example : Announce to your followers that you’re hosting a fundraising event with a goal of x dollars.

Social Media 474

Social Media Online Ordering Seasonal Menu Email Marketing 474

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. We will likely top 200 for dinner.

Back of House 344

Back of House Hotels Front of House Book 344

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

JUNE 10, 2020

“We’ve always been a no-reservations family restaurant, with close-proximity indoor seating to encourage lively, customer interaction,” said a 15-year veteran on the waitstaff. The investment could also pay off long-term when, after larger gatherings are once again permitted, the space can also be used for special events.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

JUNE 11, 2020

Consider enforcing a more strict reservation or time limit rule. There are easy-to-use, affordable online design tools that can manage any aspect of your marketing, from menus to takeouts, event flyers, business cards, loyalty cards, social media posts and more. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 450

Seating Innovation Marketing Loyalty Program 450

The Rail

MARCH 7, 2023

You can team up with other restaurants, bars, or cafes in your area to offer joint promotions or events. Promote Events & Menu Specials Social media is a great way to promote your restaurant's events and specials.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Modern Restaurant Management

SEPTEMBER 24, 2024

Also, could we do a special or something, just to make the holiday more fun?” And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.” All rights reserved.

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

APRIL 25, 2024

For those with limited space, even a single table outside can be transformed into a romantic date night or a special experience. By curating special packages and unique events, operators can elevate the al fresco offering and encourage repeat visits. Tock's restaurant partners are leading the charge in this regard.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221

Modern Restaurant Management

OCTOBER 21, 2019

There’s no question that the restaurant delivery and reservations experience has become increasingly digitized in recent years, and there’s no sign of this trend slowing down in the future. As previously mentioned, the number of delivery and reservation apps has reached an all-time high.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

EATER

SEPTEMBER 10, 2021

The banking Goliath says the review and guide site — which oversees Zagat — will maintain independence, but Chase credit card holders could receive special perks like curated dining experiences Restaurant website the Infatuation states its goal as bringing “you the most honest and trustworthy opinions on where to eat around the world.”

Reservations 315

Reservations Customer Experience Dine-in Customer Service 315

The Rail

NOVEMBER 11, 2022

Consider giving a discount or a voucher to people who bring donations to help the event succeed. Planning a charity event where a percentage of the profit goes to a nonprofit is a good way to boost business and be able to donate to a cause. Host Events for Local Businesses. Participate in local events and festivals.

Social Media 264

Social Media Events Online Ordering Consumer Goods 264

Modern Restaurant Management

SEPTEMBER 16, 2020

They'll likely post about the event tagging you and your restaurant, driving more traffic and their followers to come visit you in the coming days and weeks. Send out weekly email newsletters (no more, no less) telling customers about new menu options and special offers.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

FEBRUARY 28, 2023

Offering gift cards for bartenders who regularly take on unpopular shifts or giving a night off to the sous-chef who volunteered to work a large dinner party event are effective ways to keep employees motivated and engaged by showing appreciation for hard work.

Management 493

Management Management Food Safety Communication 493

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

OCTOBER 19, 2020

“How will I approach today’s prep, what can I defer till a later time, based on who is scheduled for a shift – how must I adjust the work that I do, and given the reservations for tonight – which items might move and which items will take a back seat to demand.”

Restaurant Law 446

Restaurant Law Communication Café Take-out 446

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Show your restaurants personality, team, and daily specials to keep your audience engaged. Participate in local events and sponsorships.

2025 195

2025 Marketing Email Marketing Operations 195

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. To celebrate 40 years, Plamondon Companies hosted a “drive-by” event on August 5 at the Roy Rogers on Route 40, the first Roy Rogers founded by Peter Plamondon Sr. Seated acquired digital event booking platform VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515