SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

7 Shifts

SEPTEMBER 21, 2023

As CNBC reported earlier this year , the hospitality sector is seeing wage growth, particularly in the fast food and fast casual segments. Operators look to wage increases as a top way to tackle the tough hiring market.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The “chicken wars” had captured most headlines in the months leading up to the COVID pandemic, and a crowded field of fast food and fast-casual concepts have made attempts to get into the game.

Franchising 196

Franchising Franchise 2022 Fast Casual 196

7 Shifts

DECEMBER 16, 2022

With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

SEPTEMBER 10, 2021

Fast casual chain Sweetgreen's missions statement has helped it exapnd to 75 locations since it's founding in 2007. Take global fast food behemoth McDonald's brand mission, for example: “McDonald's brand mission is to be our customers' favorite place and way to eat and drink. Fast Food & Fast Casual.

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

Modern Restaurant Management

OCTOBER 16, 2023

When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. 29 percent said they rarely ate at casual restaurants.

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Fast Casual Fine Dining 2023 Casual 212

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

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Fast Casual Fine Dining Employee Relations Customer Service 197

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

7 Shifts

OCTOBER 28, 2024

For fast-food restaurants, the average paid CAC is $27, while the average organic CAC is around $9. Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. For the restaurant industry, the CAC can range between $27 to $180.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic.

Customer Experience 239

Customer Experience Customer Service Fast Casual Mobile Ordering 239

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well.

Catering 194

Catering Fast Casual 2024 Customer Service 194

Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 180

2025 Fast Casual Food Customer Experience 180

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Restaurant Business

MAY 30, 2024

The social media platform demonstrated its power in more ways than one this week, giving unexpected publicity to Cava's "love button" while putting Chipotle on the defensive.

Fast Casual 119

Fast Casual Casual Social Media Marketing 119

7 Shifts

JANUARY 26, 2021

For fast-casual and quick-service restaurants—no more lines. Fast-casual concepts, with leaner staff, are recovering at a much faster rate than traditional full-service restaurants—and owners will have to evolve their business as such.

2021 370

2021 Front of House Social Media Mobile Ordering 370

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families?

Fast Casual 197

Fast Casual Entertainment Casual Employee Relations 197

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. It will be interesting to see how this shakes out, but one thing is for sure.

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 Looking for some ideas to help your casual dining establishment thrive? According to recent data from Morning Consult , 75 percent of U.S. billion during 2022-2026.

Casual 208

Casual Design Fast Casual Outdoor 208

Modern Restaurant Management

OCTOBER 24, 2022

Additionally, searches related to fast food and fast casual dining are up by 10 percent compared with Q2 2022 and eight percent more compared to Q3 2021. As restaurant owners navigate rising costs and supply chain issues, they may reevaluate their takeout and casual dining menu options to adapt to consumer interests.”

Fast Casual 182

Fast Casual Food Supply 2022 2021 182

7 Shifts

APRIL 13, 2021

Canyons is currently working on franchising to bring Canyons’ friendly brand of fresh, fast-casual burgers, shakes, and salads to a town near you. With that ability, Crumpton can address the issue for the employee, making their job better and themselves happier knowing that management truly cares. To the future and franchising ??

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2024 Food Truck Fast Casual Allergens 189

7 Shifts

AUGUST 7, 2024

A restaurant that serves fresh swordfish with grilled vegetables, for instance, will probably have a higher food cost percentage than a fast-casual restaurant that serves fried fish and chips, since the fish may come frozen and the french fries can be bought in bulk. Restaurants have two kinds of costs.

Food 363

Food Seasonal Menu Inventory Pricing 363

7 Shifts

AUGUST 18, 2024

Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% While averages are precisely that—averages, they do let you know how you’re performing compared to restaurants in your industry. Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4%

License 370

License Equipment POS Food Supply 370

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. What Percentage Should Labor Cost Be In A Restaurant? Most restaurants will target a percentage of 20 to 30% of sales, though percentages do differ by industry: Quick service: 29.4%. Pizza: 31.3%. Food Cost Percentage. What is food cost percentage?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

Technology 189

Technology Fast Casual Waste 2023 189

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

2024 197

2024 Fast Casual Food Safety Insurance 197

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. But what if you aren’t the fast-food giants of the world? Hold the pickles but double-up on mayo.

Loyalty Program 212

Loyalty Program Fast Casual Customer Experience Customer Service 212

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) What type of restaurant are you looking to open? Here is where you'll want to give investors an overview of your business. you'll use, and what makes your new business special. Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

AUGUST 22, 2024

When this happens week over week, little mistakes add up fast. There are a lot of options out there for restaurateurs looking for a food delivery app to partner with, be sure to check out Fast Casual’s excellent breakdown comparing top 4 competitors in the space. Don’t wait to get a handle on your actual labor costs.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Modern Restaurant Management

MAY 21, 2024

Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider. Building Check Across All Channels We found that beverage preferences vary by category, customer, and channel.

Beverage 197

Beverage Fast Casual Seasonal Menu Customer Experience 197

Modern Restaurant Management

NOVEMBER 25, 2024

Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. If you visit a casual dining pizza chain near your office, you expect fast service and a good pizza at a consistent and affordable price.

Pricing 178

Pricing 2025 Food Fast Casual 178

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 218

Mobile Ordering Download Customer Experience Fast Casual 218

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. Vegan restaurant industry has a bright future as fast food giants like McDonalds, KFC, Subway, and Burger King enter the vegan food industry.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots.

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2024 Fast Casual Point of Sale 2023 162