Restaurant Business

JANUARY 31, 2025

Sit-down chains are hungry for a piece of the hot fast-casual market. But they havent had much success so far.

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Fast Casual Casual Marketing Operations 263

Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. Even with the closure of some chain restaurants, fast food and convenience will always be a prevalent part of the industry landscape.

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Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

NOVEMBER 20, 2024

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. In 2025, QSRs should continue adapting to changing consumer habits, focusing on speed and convenience.

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2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. A New York polished casual hot spot’s drink “Always Greener” paired gin, Suze, and sorrel (an herbaceous plant) for a bright botanical kick.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. Whether emulating a fine dining experience, refurbishing a fast-casual concept, or adapting to new food trends, 3D modeling empowers you to execute your vision confidently and clearly.

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Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

OCTOBER 16, 2023

When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. 29 percent said they rarely ate at casual restaurants.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

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Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company.

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2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic.

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Customer Experience Customer Service Fast Casual Mobile Ordering 598

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well.

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Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

7 Shifts

OCTOBER 28, 2024

For fast-food restaurants, the average paid CAC is $27, while the average organic CAC is around $9. Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. For the restaurant industry, the CAC can range between $27 to $180.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Restaurant Business

MAY 30, 2024

The social media platform demonstrated its power in more ways than one this week, giving unexpected publicity to Cava's "love button" while putting Chipotle on the defensive.

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Fast Casual Casual Social Media Marketing 300

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

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2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families?

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Fast Casual Entertainment Casual Employee Relations 493

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. It will be interesting to see how this shakes out, but one thing is for sure.

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2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 Looking for some ideas to help your casual dining establishment thrive? According to recent data from Morning Consult , 75 percent of U.S. billion during 2022-2026.

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Casual Design Fast Casual Outdoor 520

EATER

NOVEMBER 26, 2024

They expire very fast,” she says. Matcha’s growing global popularity as a casually drunk beverage, as opposed to something ceremonial, has also “come back full circle into Japan” and driven an uptick in domestic interest, Mangan says. A novice matcha drinker, Lee travels to Japan often and always buys one or two tins.

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Point of Sale Food Supply 2001 Fast Casual 305

Modern Restaurant Management

OCTOBER 24, 2022

Additionally, searches related to fast food and fast casual dining are up by 10 percent compared with Q2 2022 and eight percent more compared to Q3 2021. As restaurant owners navigate rising costs and supply chain issues, they may reevaluate their takeout and casual dining menu options to adapt to consumer interests.”

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Fast Casual Food Supply 2022 2021 455

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

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Modern Restaurant Management

OCTOBER 18, 2024

Instead of engaging in this “value war,” fast casual restaurant concepts should focus on excellence in restaurant operations to increase store traffic and maintain strong margins. In this competitive environment, it’s clear that we must innovate to stay ahead. After polling more than 1,000 U.S.-based

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Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

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Technology Fast Casual Waste 2023 474

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MAY 21, 2024

Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider. Building Check Across All Channels We found that beverage preferences vary by category, customer, and channel.

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Beverage Fast Casual Seasonal Menu Customer Experience 493

Restaurant Business

DECEMBER 18, 2024

Wingstop, Cava and Raising Cane's beat all odds, and others had a pretty great year, despite road bumps. But for a few, it was pretty rough.

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Fast Casual Casual 2024 Operations 246

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

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Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. Vegan restaurant industry has a bright future as fast food giants like McDonalds, KFC, Subway, and Burger King enter the vegan food industry.

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Fine Dining Fast Casual Food Supply 2022 554

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences. Behavioral Factors: How Do Your Customers Dine?

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

FEBRUARY 27, 2025

Plus, the tourism and social media scene in Miami helps new brands grow fast. I believe as far as ourniche in casual dining experiences we’re at the top of the food chain. What distinguishes Miami as a food scene for franchise development? We also stand out with bold flavors, great branding, and strong customer engagement.

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Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. The average time per order at fast food restaurants in 2020 was 6 minutes – nearly 30 seconds slower than 2019.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

DECEMBER 21, 2022

Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food. Operators have spent years adapting to the labor crisis. They will also demand (and get) payment upon completion.

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2023 Loyalty Program Fast Casual Customer Experience 419