7 Shifts

DECEMBER 18, 2023

Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. These platforms offer kiosks in different sizes and configurations to suit your restaurant.

Management 397

Management Management Email Marketing Point of Sale 397

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. In addition, Fast Casual, and Upscale Casual were also successful.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The imbalances previously plaguing labor markets as well as the demand for dine-in experiences seem to be right-sizing amidst the current environment’s “norms.”

2022 98

2022 Point of Sale Fast Casual Fine Dining 98

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Restaurant Group

NOVEMBER 19, 2019

Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. Portion control is a responsibility of both FOH and BOH. Not much can spell disaster for a food establishment faster than high or fluctuating food cost.

Management 68

Management Management FOH Fast Casual 68

7 Shifts

DECEMBER 18, 2023

Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. These platforms offer kiosks in different sizes and configurations to suit your restaurant.

Management 195

Management Management Email Marketing Point of Sale 195

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. In other words, FOH employees are showing up and guests are taking notice. Though this month’s results are an improvement over the average -4.9%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 216

Mobile Ordering Front of House Customer Service Customer Experience 216