Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 449

Marketing Loyalty Program Fast Casual Coupons 449

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends. Restaurant Resiliency. Drive-thru. QSR Hiring.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Whereas takeouts could create fast-paced and mouth-watering videos of the burger-making process. Loyalty programs Who doesn’t love free stuff? Need some inspiration?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

JULY 12, 2024

Full-service restaurants Full-service restaurants offer a complete dining experience with table service. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service. Upselling and creating loyalty programs can help coffee shops boost profit margins.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. “Most QSR and Fast Casual brands have already adopted a digital ordering program.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 260

Loyalty Program Social Media Customer Service 2022 260

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business. Here is where you'll want to give investors an overview of your business. Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Line cooks work in a fast-paced kitchen environment, while cashiers handle customer transactions. Supports Employee Retention Clearly defined roles lead to higher job satisfaction.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Lavu

NOVEMBER 17, 2023

Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. However, they often face low profit margins due to high operational expenses.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Whereas takeouts could create fast-paced and mouth-watering videos of the burger-making process. Loyalty programs Who doesn’t love free stuff? Need some inspiration?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Consider using smaller tables for smaller groups, flexible seating options, and appropriately-sized dining areas for different occasions (e.g., casual dining vs. fine dining). The ideal turnover rate changes based on type of restaurant.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Squirrel Systems

MARCH 3, 2025

In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.

2025 89

2025 Technology Operations Mobile Ordering 89

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Fast-Casual POS. Is it generic or does it have an industry focus?

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Black Box Intelligence

DECEMBER 18, 2024

Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Fine Dining Worst Cuisine: Sandwich November 2024 brought a surprising wave of strong performance for the restaurant industry. Comp Sales -2.5% On the surface, the numbers suggest a robust recovery.

2024 52

2024 Guest Recovery Point of Sale 2023 52

SpotOn

SEPTEMBER 30, 2024

There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks. Fine dining restaurants White tablecloths, candlelit dinners, extensive wine lists, and exceptional service are some of the hallmarks of fine dining establishments.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

The Restaurant Times

JANUARY 11, 2023

But why should you automate order taking when everything is working fine for you? . According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. They are also considering providing customized dining experiences based on trends, promotions, and even the weather. Conclusion.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

BNG Point of Sale

OCTOBER 7, 2021

Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. Auto totals for fast and correct billing. Gift card and loyalty benefits. For Management: Menu importing, integration, and fast editing. Fine Dining / Full-Service Restaurants.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Restaurant Engine

AUGUST 9, 2023

Each time someone dines with you, their food should taste just as good as it did the time before. If you are a fast casual restaurant, provide recycling bins. They are the lifeblood of your restaurant, returning again and again to dine with you. You want to make this one of your top goals. Look into composting as well.

Compost 52

Compost Recycling Website Management Employee Relations 52

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Now is the time to test the entire dining experience from start to finish.

License 78

License Email Marketing Front of House Social Media 78

Mad Mobile

MARCH 8, 2024

They’re durable and flexible enough to go from fast casual to fine dining. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Upscale/fine-dining restaurants. percent demand decline. Shopping malls.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. ” The State of Casual Dining. Check values up. " On Premise Impact. The full report can be found here.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474