Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. Or are you a fine dining restaurant located on a wealthier side of town? What is Niche Marketing? How to Choose a Niche.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Is It Worth It?

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MAY 21, 2024

In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Fast Food Restaurants. Tip pooling.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Additionally, keeping your website up to date and properly synced with each app can avoid price discrepancies and confusion.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table is becoming increasingly popular among restaurants of all levels – from quick-service and fast casual to fine dining, particularly as brands increase adoption, the technology and user experience continually improve. .” Pay-at-the-Table Adds Up, Especially with CX.

Customer Experience 493

Customer Experience Customer Service Point of Sale Fast Casual 493

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19. COVID-19 Impact on Restaurants.

Fast Casual 507

Fast Casual Fine Dining Innovation Employee Relations 507

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. Numerous advances that were being quietly tested in the restaurant environment got fast-tracked when COVID-19 hit. Touchless Orders and Payments Cut Down Contact. Takeout Takes Off.

Technology 517

Technology Kitchen Safety Food Safety Online Ordering 517

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. So, where are we headed?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends. Restaurant Resiliency. Drive-thru. QSR Hiring.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

ChowNow

MARCH 27, 2025

For example, if youre serving a burger, youre not just tallying up the beef and bunyoure also including the pickles, onion, aioli/mayo, cheese, lettuce, and even the side of fries. Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

7 Shifts

JULY 12, 2024

COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

MAY 17, 2021

Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit.

2021 504

2021 Consumer Goods Small Business 2020 504

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. The only hard and fast rule? Even a casual corner bistro can easily book up. Lunch is generally served from 12:30 to 2:30 p.m., Don’t forget to say hello.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

EATER

MAY 19, 2020

Dining out right now will come with certain risks. This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers. And so right now, the decision of whether or not to dine out is personal. America is in the early stages of reopening.

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

Modern Restaurant Management

DECEMBER 5, 2019

These restaurants prepare meals in a commercial kitchen to serve the growing trend of people, especially millennials, who enjoy the convenience of eating restaurant-quality meals at home. Every business has peak times, and you’re only as fast as your network. Networks, like the food you serve, should never just be OK.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Upscale/fine-dining restaurants. percent demand decline. Shopping malls.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years.

Fast Casual 322

Fast Casual Fine Dining 2008 Pricing 322

EATER

JUNE 23, 2020

So I think restaurants will play a role in the provision of food as well as entertainment and occasion-dining, in a way that food shops or supermarkets have done typically. Matthew Kang, editor of Eater LA: I do think the way that people dine is going to be different. The evolution of traditional fine dining will only accelerate.

Fine Dining 284

Fine Dining Fast Casual Consumer Goods 2008 284

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. Labor costs and labor cost percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. ” The State of Casual Dining. diners, ages 18+, who dined out at least once per week prior to the pandemic.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Grimstad serves on the board of directors of Beauty Tap Inc.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282