Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 150

Management Management Front of House Back of House 150

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Heads North. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. The robotic kitchen runs on batteries instead of a diesel generator. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards.

Management 195

Management Management 2024 Leadership 195

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 82

Point of Sale License Insurance POS 82

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Squirrel Systems

MARCH 3, 2025

In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.

2025 89

2025 Technology Operations Mobile Ordering 89

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. What Is Back of House in a Restaurant? Food safety. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

The Food Corridor

FEBRUARY 2, 2021

This time last year, we were getting ready for an exciting year for the shared kitchen industry. Cloud or ghost kitchens were starting to come into the mainstream consciousness, the sharing economy was on the up, and there was a sense of optimism in the air for the coming year. . We all know what happened next. .

2021 75

2021 Kitchen Safety Back of House Front of House 75

Aaron Allen & Associates

JULY 29, 2022

BellaBot from Pudu Robotics In today’s fast-paced world, efficiency is key. The Autonomous Fast-Food Store from Hyper Hyper is a hyper-automated restaurant robot, capable of cooking pizza, burgers, bowls, salads, and delivering boulangerie and ice cream. This is the time to invest. Leading Restaurant Robotics Companies.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Modern Restaurant Management

MARCH 11, 2025

– Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Think about the flow of traffic from the kitchen to the tables. Think about the flow of traffic from the kitchen to the tables. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Efficiency is key.

License 78

License Email Marketing Front of House Social Media 78

Restaurant Clicks

JANUARY 9, 2020

Fast food, mid-scale, or upscale? Casual or formal dining? Starting your own restaurant can be challenging, especially considering all the competition in the restaurant industry. Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around.

License 78

License Equipment Website Management Hiring 78

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchising 450

Franchising Franchise Sports Fast Casual 450

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. 2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

NOVEMBER 1, 2021

I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Technology can make things smoother for busy fast-food restaurants. I had been identified as a pretender,” he wrote, for not having the same physical endurance.

Kitchen Safety 363

Kitchen Safety Fine Dining Front of House Back of House 363

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

360Training

JULY 16, 2020

There’s fine dining and casual dining. But if you’re ambitious, know that 9 out of 10 restaurant managers started their career in entry-level positions. . And the same is true for 8 out of 10 restaurant owners. What Does a Food Service Manager Do? Most people think of restaurants when you say “food service.”

Management 88

Management Management Food Front of House 88

Aaron Allen & Associates

MARCH 19, 2020

It’s amazing how fast this crisis is moving and how transformative and long-lasting the consequences will be globally. March 17, 2020 ThinkFoodGroup Moves to Takeout, "Community Kitchens" Jose Andres-led ThinkFoodGroup announced it would be closing dining rooms in all D.C. Ignoring macro risks is riskier than ever. March 19, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Sales growth in fine dining and upscale casual also eroded during the week. . Fast casual and casual dining sales remained flat compared to the previous week. . Year-over-year check growth was 5.7%

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 553

2020 Mobile Ordering Hotels Food Safety 553