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“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”
Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .
This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Quality, " Top Recovery Trends.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.
This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Even where restrictions are minimal, labor shortages may keep operators from realizing their full operational capacity.” The State of the Restaurant Industry.
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.
This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. "The next wave of restaurant operators are ushering in and will use technology to run their businesses more effectively. Top Fast-Food Brand Intimacy.
Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Keeping the pandemic in mind and with an eye on the future, Curry Up Now is temporarily reducing the typical development fee for eligible entrepreneurs that enter a new multi-unit operator agreement.
“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.
Since the week ending June 28 the industry’s recovery remains stagnant. Quick service and fastcasual segments continue outperforming full-service restaurants by a very wide margin. Read more in the latest Restaurant Guest SatisfactionSnapshot. How Is Casual Dining Doing? See details here.
This means the operational logistics can no longer be a one size fits all approach and brands must meet consumer demand with a personalized, flexible solution that adapts to individual preferences.” Fast food, fastcasual and sit-down restaurant apps have seen the biggest jump since last April. Drive-thru.
Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. Other benefits include greater product consistency, which is especially important for operators, and less wasting from chopping, scooping, and prepping fresh produce.
In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Aramark Creates Safety Plans.
Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,
“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Barbara (Barb) Pasciak: Vice President of Operations, MOD Pizza & Del Taco | 21 years.
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.
Guest Intent Shows Positive Trend. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. Limited-service Restaurants, such as fast-food, were up 21.7 ” Punchhing Up Cinco de Mayo. Online sales grew 19.9 percent and 95.6 percent, respectively.
“Even the restaurants that have succeeded and done reasonably well with pivoting to a takeout operation have still suffered considerable losses. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery.
introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With
Another Expert Market report sponsored by Toast, revealed that over half (56 percent) of US F&B business owners say managing operational costs and maintaining profitability is their main challenge. Managing operational costs and profitability (56 percent) 2. Most common challenges for US F&B business owners: 1. percent in 2018.
As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. with his first venture being the operation of the Roy Rogers on Rt. While at Marriott, he played an integral role in launching and overseeing Roy Rogers Restaurants.
Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.
And recovery for the industry is continued into October. The recent uptick suggests that the industry may be in full-fledged recovery mode. This made October the strongest month since April in terms of traffic recovery. Therefore, restaurants need to balance providing value while keeping operational costs in check.
Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc.
This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My ” Perfectly Designed Pizza Hut.
Additionally, Joe Erlinger, most recently President, International Operated Markets, has been appointed President, McDonald's USA, effective immediately. We also believe Kempczinski's focus on menu innovation, restaurant operations, and international expertise (from his time at Kraft) make him a strong CEO candidate.
The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.
On the surface, the numbers suggest a robust recovery. But unfortunately, there’s a good reason for that… and it doesn’t involve guests suddenly getting much stronger urges to visit more restaurants. Typically, this is when restaurants close completely or operate under reduced hours. Comp Sales -2.5%
Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently.
in fastcasual restaurants in Q3 compared to Q2. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth.
It’s amazing how fast this crisis is moving and how transformative and long-lasting the consequences will be globally. March 17, 2020 Many Large Chains Suspend Dine-In Operations Dunkin’, Chuck E. Restaurant Industry Coronavirus Timeline. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 18, 2020. March 17, 2020.
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. This may have a trickle-down effect for the casual and fine dining sectors. Episode Highlights: Barron explains how Burger King has implemented an entirely new touchless restaurant concept.
FastCasual Dining They have seen a slight traffic boost This is possibly due to customers’ “trade up” from QSR, especially when price differences narrow. Casual Dining Both traffic and sales underperforming compared to QSR and fastcasual. This contributes to increased operational costs.
This growth rate has remained consistent through the years for fast-growing concepts with sales between $20m-$60m. The competition between these fast-growing emerging restaurant chains and large established chains resembles a lot of competition between an oil tanker and a speed boat. Interested in a menu overhaul? Get in touch.
However, the trends from July reveal valuable insights that can help restaurant operators navigate the remainder of 2024. July’s Anomalous Performance and Industry Recovery July proved to be a tough month for restaurants, with same-store sales growth. But what can the most recent trends tell them to generate future success?
After several challenging months, signs of recovery are beginning to appear. Our expectation has always been for a stronger Q4 relative to Q3, and the latest data shows that the recovery may start earlier than expected. In addition, FastCasual, and Upscale Casual were also successful. AUGUST: BY THE NUMBERS -0.4%
The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.
The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Loyalty programs are most popular for fast food. FastCasual. Fastcasuals are beginning to take back their customers.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.
In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.
As consumers have become more aware of the obstacles restaurants face in their day-to-day operations, going direct creates opportunities and benefits for operators to align with the changed diner expectations uncovered in this report. Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm.
Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” Curbside Olo.
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