Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

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2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. The company has 12 new U.S.

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Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Installing self-serve micro markets and pop-up groceries. Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. Limited-service Restaurants, such as fast-food, were up 21.7 Online sales grew 19.9 percent and 95.6 percent, respectively. Spending at restaurants grew 118.8

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2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. White Castle Employs Flippy the Robot. ” Resetting America.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Barb also served on the Operations Advisory Committee for Del Taco. The Awards are one of these programs.”

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. Shopping malls.

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Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

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Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. He served on countless non-profit boards throughout Frederick County and the state of Maryland. 20, 1955, and served in the U.S. He married Lorraine Pietryka on Aug.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 14, 2020

“We look forward to serving as the go-to restaurant delivery solution that brings much-needed and long-awaited affordability, value, transparency and quality for restaurant owners, drivers, franchisees, and customers as well as the local communities served." " Lightspeed Acquires Upserve. Lightspeed POS Inc.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 12, 2019

Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016. Our new microsite should serve as a valuable resource to those interested and qualified to own a salad kitchen with us.” Salata Debuts Franchise Microsite.

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Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

NOVEMBER 5, 2019

Working alongside our talented team, our Board, our franchisees and suppliers, I am committed to upholding our rich heritage of serving our customers and driving value for our shareholders and other stakeholders. By reducing food waste, we can serve those in need today and set the table for success tomorrow.”

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Waste Food Leadership Customer Service 253

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Average Check.

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Guest Recovery Point of Sale 2021 Fine Dining 98

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. This may have a trickle-down effect for the casual and fine dining sectors. Episode Highlights: Barron explains how Burger King has implemented an entirely new touchless restaurant concept.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

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2021 Point of Sale Guest Recovery Travel 333

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

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2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Lastly, for a high-volume casual restaurant in California (think: Urth Caffe or Coral Tree Cafe). Survival of the Fast Casuals. Sluggish Restaurant Recovery. 904 hours of pay for waiters (at $9.95/hour hour in NY).

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2021 Point of Sale Delivery Fast Casual 340

Modern Restaurant Management

FEBRUARY 14, 2020

The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves. “Providing a sense of community is a top priority in every market we serve,” said Brandon Landry, who founded Walk-On’s in 2003.

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Back of House Hotels Design Events 329

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” Curbside Olo.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” In total, approximately 14,580 lbs. of food over 9,720 baskets since the pilot was instituted in late September 2020.

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Online Ordering Customer Service Food Order Customer Experience 359

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Weekly Restaurant Insights.

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

JULY 1, 2021

When they do go out, consumers prefer local restaurants over national chains; QSR more than fast casual or casual dining; and coffee shops/casual eateries are preferred over "breakfast only" spots. Chick-fil-A holds onto its fast food crown; Subway stumbles. percent to a score of 77.6

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations. Fast Food (52 percent).

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

2019 211

2019 Point of Sale Small Business Consumer Goods 211