Modern Restaurant Management

NOVEMBER 20, 2024

Long after the restaurant industry felt the most significant impacts of the pandemic, echoes still reverberate in the form of workforce realities and operational challenges. ” Perhaps unsurprisingly then, many restaurant operators cited a lack of qualified and committed applicants as a significant obstacle.

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Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. Operators are thinking beyond the immediate space, considering how design elements can evolve and become recognizable brand signatures.

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Modern Restaurant Management

OCTOBER 18, 2024

While restaurants that successfully pivot to address this demand for value may grow or maintain their sales, these brands could find themselves making other cost-saving operational changes, like reducing portion sizes, to account for this trend. In this competitive environment, it’s clear that we must innovate to stay ahead.

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ChowNow

JANUARY 23, 2025

The 5 Must-Have Restaurant Customer Retention Strategies for 2025 These are the absolute must-have retention strategies every restaurant operator should use if they want to grow their customer base this year. Servers or managers can casually inquire, How was everything today? or Is there anything we can do better?

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Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. In 2025, operators can offer elevated foodservice experiences at more affordable prices through emphasizing value in LTOs to drive sales.

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ChowNow

FEBRUARY 12, 2025

The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it. Whether youre an independent operator or part of a small chain, visibility is everything. A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district.

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Goliath Consulting

FEBRUARY 8, 2025

He owns several fast-food franchises, including Krispy Kreme and Papa Johns, where he also serves on the board of directors. Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Operational Excellence Efficiency at scale drives profitability.

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Modern Restaurant Management

JANUARY 22, 2025

Furthermore, CAD supports the design-build lifecycle and maintenance, ensuring continuity and precision from the initial concept to the daily operation of the completed restaurant. How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue.

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Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. Even with the closure of some chain restaurants, fast food and convenience will always be a prevalent part of the industry landscape.

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Restaurant Business

APRIL 16, 2024

Chang's is operating in a suburban New York shopping mall. It's the chain's third crack at a fast-casual spinoff. A Pagoda by P.F.

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Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

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Restaurant Business

JUNE 9, 2023

Fast-casual taco concepts have more-elevated fare, bars and breakfast. And though the landscape in this niche is increasingly crowded, most say there's plenty of room for national growth.

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Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

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Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic.

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Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

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Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well. So, how can restaurant operators effectively tap into this lucrative segment?

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Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology. Moving to Multichannel Dining Experiences Dining out is… back?

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Restaurant Business

JANUARY 31, 2025

Sit-down chains are hungry for a piece of the hot fast-casual market. But they havent had much success so far.

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Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

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Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company. Appeal to Mobile Gamers.

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Modern Restaurant Management

APRIL 29, 2021

However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry.

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Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

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Modern Restaurant Management

JUNE 5, 2020

Off premise and online ordering capabilities have become industry standard, and there are multiple ways for dining facilities to incorporate this into their operations. The technology that is best suited for your customers is dependent on the type of dining establishment you operate. Contactless Receipts.

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Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Is It Worth It?

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Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. The labor crisis has not been limited to just FOH or BOH operations staff.

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7 Shifts

OCTOBER 28, 2024

For fast-food restaurants, the average paid CAC is $27, while the average organic CAC is around $9. Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. Reduce your overall operational costs even further with 7shifts.

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Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

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Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers.

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Modern Restaurant Management

OCTOBER 16, 2023

When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. 29 percent said they rarely ate at casual restaurants.

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Modern Restaurant Management

JUNE 15, 2021

All these markets are in areas where restaurant restrictions had been eased or lifted as of May, and fast casual chain customer transactions grew. Traditional quick service restaurants were well-equipped before the pandemic to handle off-premises operations, like carry-out, delivery, and drive-thru. In May 2021, total U.S.

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Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider. Specifically, a coffee break. More specifically, a specialty beverage break.

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Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. Staying nimble will allow operators to respond with value-oriented menus to meet their customers where they are. 85 percent of millennials and Gen Zers have, too. In other words, you have to be quick.

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Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

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Restaurant Business

NOVEMBER 2, 2023

Blaze Pizza is preparing for a brand relaunch, but the concept must first solve some fundamental problems laid bare by the pandemic. CEO Beto Guajardo outlines his strategy for profitability.

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Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

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Restaurant Business

JUNE 25, 2024

The 66-year-old family-dining chain is planning a comprehensive overhaul that extends to its menu, operations and look.

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