Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. When every member knows their role, things run smoother.

Hiring 78

Hiring FOH Recruiting Fine Dining 78

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that can add efficiencies.

Management 148

Management Management Point of Sale Employee Relations 148

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The imbalances previously plaguing labor markets as well as the demand for dine-in experiences seem to be right-sizing amidst the current environment’s “norms.” reported in August.

2022 98

2022 Point of Sale Fast Casual Fine Dining 98

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do Your total restaurant labor cost includes all expenses related to labor, from salaries and hourly wages to payroll taxes, bonuses, overtime, worker’s compensation, and benefits such as health insurance.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. Lagging Segments In contrast, the worst performing segment was Family Dining. Comp Sales -3.6%

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Restaurant365

FEBRUARY 4, 2021

Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. California, for example, has the highest minimum wage at $14.00, but this only applies to businesses with 26 or more employees. Washington state has the highest minimum wage for all employers at $13.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. Sales growth held strong for the restaurant industry this September – continuing a two-month streak of positive gains after unseasonably low sales growth results in June and July. reported in August.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

JANUARY 14, 2021

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining? The share of front of house shifts have dropped 7.6%

2021 195

2021 Delivery Front of House FOH 195

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. In fact, color alone can influence up to 90% of a guest’s initial impression. The added benefit?

Design 129

Design 2021 Front of House Sourcing 129