Remove Fine Dining Remove FOH Remove POS
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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Each restaurant has unique staff roles that require different types of training.

Training 195
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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Full-service restaurant, fine dining. Servers, other FOH staff. All servers or cashiers, other FOH staff. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers to earn a portion of their gratuities.

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Menu variety plays a substantial role in every dining experience. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Simplified Menus.

2022 547
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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Ilona Knopfler, Partner, Le Bilboquet.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

It also gets rid of those frustrating sticky notes all over your POS. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking.

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How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. The integration with Toast POS allows the management team to project their labor needs based on sales data.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.