7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

7 Shifts

AUGUST 12, 2020

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Restaurants know this, and it’s why they are focused on connecting the back and front of the house. Orders come from a multitude of places. Food availability is often in flux. Food availability is often in flux.

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

7 Shifts

JULY 12, 2023

She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

MAY 26, 2020

OK – so that doesn’t help much unless we have a plan, a plan that everyone buys into, and a plan that shows hope on both fronts. So the question is – where is the leadership in building such a plan? Where is the real leadership from professional organizations and from the communities where those restaurants reside?

Kitchen Safety 270

Kitchen Safety Food Safety Leadership Front of House 270

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Customer Experience 197

Modern Restaurant Management

MAY 27, 2024

However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? How can technology help mitigate this issue?

Recruiting 189

Recruiting Front of House Back of House Point of Sale 189

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Even the finest of fine dining restaurants made a fast casual pivot. Many of them had contactless ordering in place.

2021 195

2021 Fast Casual Back of House Casual 195

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. So, what sets you apart from the pack?

Seating 221

Seating Email Marketing Marketing SEO 221

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. It worked out well for me because I got introduced to Spanish food, Spanish cooking, and had an opportunity then.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

Restaurant Clicks

OCTOBER 9, 2021

Whether you want Asian, Italian, or American, and whether you want a fancy, high-end meal or a casual, rowdy meet-up, food in Ann Arbor doesn’t disappoint. The Knight family originally owned a food and meat market in Ann Arbor in the 1950s. All their jams, crackers, and spice mixes are made in-house. Knight’s Steakhouse.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Food runners. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Bartenders.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Deliverect

MARCH 24, 2021

They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers. But every food business is different. With more people than ever ordering food to go, many restaurants have found off-premise orders outstripping dine-in customers.

Food Truck 148

Food Truck Front of House Fine Dining Food Order 148

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Restaurant Clicks

JANUARY 2, 2022

What I love the most, though, is the abundance of fresh seafood and so many restaurants to order it from. Pa’ia Fish Market Front Street Restaurant. 632 Front St, Lahaina, HI 96761 Phone: 808-662-3456 Visit Website. Merriman’s Kapalua offers a dinner prix fixe menu, or you can order a la carte.

Front of House 131

Front of House Website Management Online Ordering Casual 131

Restaurant Clicks

DECEMBER 18, 2021

Wilke’s Dining Room. View this post on Instagram A post shared by Mrs. Wilkes’ Dining Room (@mrswilkesdining). In 1943, owner Sema Wilkes converted the downstairs into a family-style dining room that we now know as Mrs. Wilkes Dining Room. The Olde Pink House. Best Restaurants in Savannah.

Fine Dining 120

Fine Dining Front of House Online Ordering Seasonal Menu 120

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. restaurants are forced to regularly innovate in order to stay afloat.

Hotels 137

Hotels Fine Dining Dine-in Front of House 137

Restaurant Clicks

SEPTEMBER 4, 2021

Pittsburgh’s cultural scene isn’t just about museums and theatres, but also includes a variety of excellent dining options. Pittsburgh’s cultural scene isn’t just about museums and theatres, but also includes a variety of excellent dining options. Whether you’re a local or a visitor, this picturesque city is bound to enchant you.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Restaurant Clicks

DECEMBER 6, 2021

The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. The age-old adage “whatever happens in Vegas, stays in Vegas” is not true. Vegas restaurants feature the best of the best of culinary ingenuity and stunning aesthetics. The Black Sheep. Make a Reservation.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

7 Shifts

JANUARY 7, 2021

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Restaurant365

MAY 15, 2020

As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. Approaching restaurant scheduling for your business recovery.

Restaurant Law 148

Restaurant Law Mobile Ordering Front of House Fine Dining 148