7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin? SP = $43.33.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 358

Fine Dining Front of House Vineyard Seasonal Menu 358

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. For the past six months I have been committed to an exercise regimen thanks to my Apple Watch.

Fine Dining 377

Fine Dining Dine-in Front of House Design 377

Modern Restaurant Management

JULY 12, 2024

With 58 percent of consumers prioritizing sustainability when dining out, embracing sustainability within restaurant operations isn’t just a goal, but a strategy to attract and retain customers and boost revenue. Sourcing fresh and filtered water directly from the taps reduces this impact by cutting out the middleman.

Sustainability 251

Sustainability 2050 Transportation Front of House 251

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. High-Risk Workers Have Only So Many Options.

Front of House 284

Front of House Back of House Tip Distribution Outdoor 284

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

7 Shifts

AUGUST 27, 2021

Mike Bausch and his brother Jim opened their first location, Andolini's Pizzeria , in 2005, and have since expanded the business to include multiple locations of Andolini's as well as other restaurant concepts including pizzerias, slice shops, food trucks, and fine dining restaurants. Table of Contents. Scheduling 300-plus employees.

Food Truck 370

Food Truck Cash Management Communication Front of House 370

EATER

APRIL 27, 2021

Jayamaran, who is the president of One Fair Wage , a group fighting to abolish the tipped minimum wage, says front of house employees, who often rely on tips but have to enforce at times controversial mask mandates, are especially fed up. One factor is simply the onslaught of new positions.

Front of House 284

Front of House Back of House Insurance Small Business 284

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate?

Management 370

Management Management Document Hiring 370

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Patios can be quite lucrative. Let's look at some ways to bring your inside to the outside.

Seating 96

Seating Outdoor POS 2024 96

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Indoor spaces create an ideal environment for the spread of COVID-19.

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. Why It’s Important to Hire the Right Staff for Your Restaurant 1.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

EATER

JULY 21, 2022

Including information about ingredient sourcing, of course, has long been popular. Lille Allen/Eater. Menus represent the changing values of the restaurant industry. And right now, more context is king. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We We suggest four to five,” he says, smiling.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. The robotic kitchen runs on batteries instead of a diesel generator.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

APRIL 17, 2024

From the restaurant’s air-conditioned dining room, she had tasked me with helping gather ingredients for the dinner menu. Foraging in some parts of Singapore is illegal, and perpetrators are subject to fines and jail time. Tiled shophouses surrounded the hill, and beyond, the austere skyline loomed like a glittering tidal wave.

Government 307

Government Restaurant Law Front of House Small Business 307

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

NOVEMBER 23, 2021

From Basque chorizo to huckleberry ice cream, wine trails to mountaintop picnics, here’s everything you need to know about wining and dining in Idaho’s Snake River Valley Since it earned the nickname the Gem State, Idaho has been attracting fortune-seekers who see untapped value in the West. And then there’s wine. Really great wine.

Vineyard 284

Vineyard Hotels Back of House Front of House 284

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Image Source ]. Image Source ]. Image Source ]. Image source ]. Image Source ]. In fact, color alone can influence up to 90% of a guest’s initial impression.

Design 129

Design 2021 Front of House Sourcing 129

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Table of Contents. Bartenders.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Sling

SEPTEMBER 23, 2021

Dining, at its heart, is all about the food. Offer a distinctive dining experience as well as delicious food. Use them as inspiration for your own dining establishment. Source: CuriousHalt.com. And if you’re worried about an eruption while dining, rest easy. Source: ConradHotels3.Hilton.com. Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

EATER

JULY 6, 2022

Now, its mission is linked more than ever to fine dining destination Blue Hill at Stone Barns and a famous chef’s vision for trickle-down change. Their discomfort was magnified by the fact that one of the main architects of the plan was Dan Barber, the chef and co-owner of the on-site fine dining restaurant, Blue Hill at Stone Barns.

Agriculture 246

Agriculture Education Leadership Employee Relations 246

EATER

SEPTEMBER 9, 2024

Between now and December, cookbook publishers will churn out some 100 new titles in service of promoting better living through eating. Turn on your stoves!” they seem to shout. they seem to shout. Haul out those baking pans! Prepare to spend many hours contemplating the abyss of your Dutch oven!”

2024 352

2024 Book Influencer Take-out 352

Sante

MARCH 21, 2020

Soon, the trees and flowers will be blooming, birds will be building nests, hummingbirds will return to the north and we will all eventually get back to “normal” We will once again enjoy picnics, outdoor concerts, dining in restaurants and travel! Teaser: Ushering in spring with some delightful rosés from around the world.

Front of House 130

Front of House Vineyard Outdoor 2018 130

Restaurant365

MAY 15, 2020

As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? You might even be considering optimizing and even promoting your takeout and delivery revenue centers after you open your dining room to continue the revenue flow from those off-premise channels.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Restaurant Clicks

DECEMBER 18, 2021

Wilke’s Dining Room. View this post on Instagram A post shared by Mrs. Wilkes’ Dining Room (@mrswilkesdining). In 1943, owner Sema Wilkes converted the downstairs into a family-style dining room that we now know as Mrs. Wilkes Dining Room. The Olde Pink House. Best Restaurants in Savannah.

Fine Dining 120

Fine Dining Front of House Online Ordering Seasonal Menu 120

The Restaurant Times

JANUARY 30, 2022

Following an order issued by the Delhi Disaster Management Authority (DDMA) on Tuesday prohibiting restaurants from offering dine-in service, Omicron has dealt a blow to the restaurant industry in the national capital. Source: Magicpin. Large scale vaccinations had been touted as the beginning of the end for COVID-19.

Fine Dining 52

Fine Dining Kitchen Safety Front of House Online Ordering 52