Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

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2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9

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Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

DECEMBER 16, 2020

Here’s how they evolved their operations to sustain their business during the pandemic. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Everybody wants their food at the same time of day.

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Back of House Front of House FOH Point of Sale 284

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

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2023 Front of House Customer Experience Customer Service 294

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? We recommend new places with caveats. The food was great,” we say, “but.”

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Pricing Back of House Food Order Food Supply 363

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

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Fine Dining Front of House Dietary Restrictions Back of House 246

ChowNow

MARCH 14, 2025

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. Even when they manage to attract online orders, a lack of repeat business makes sustained growth feel out of reach. If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key.

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Ordering Mobile Ordering Online Ordering Email Marketing 195

7 Shifts

AUGUST 27, 2021

Mike Bausch and his brother Jim opened their first location, Andolini's Pizzeria , in 2005, and have since expanded the business to include multiple locations of Andolini's as well as other restaurant concepts including pizzerias, slice shops, food trucks, and fine dining restaurants. Table of Contents. Scheduling 300-plus employees.

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Food Truck Cash Management Communication Front of House 370

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

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Serving White Paper Food Recycling 517

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

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2020 Travel Food Safety Consumer Goods 450

EATER

FEBRUARY 25, 2022

Especially since the founding of local culinary festival Canmore Uncorked in 2014, chefs have shined a spotlight on regional dining, tempting travelers to pop over from nearby Calgary or Edmonton, or cross the reopened border from the U.S. Over the course of 1,000 miles from the U.S.-Canada

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Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

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2019 Compost Mobile Ordering Online Ordering 322

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

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Front of House Food Supply Back of House Delivery 148

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Together, these projects celebrate the ways food and drink viscerally tether us to a place. But the neighborhood is just one microcosm of a citywide boom.

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2023 Travel Front of House Dine-in 246

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. The segments with the weakest 3-year growth remain family dining and casual dining. in October, a 0.4

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Front of House Back of House Fast Casual Fine Dining 98

EATER

OCTOBER 18, 2023

So to ask if he has a signature dessert is a fruitless question, one he responds to with answers as lyrical as his desserts, which include the kakigori at Hestia, a mountain of finely shaved ice that hides a heart of burnt honey ice cream, and the tres leches at Canje, monochrome minimalism in the form of salted cream draped over white cake.

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Seasonal Menu Back of House Take-out Front of House 313

Open for Business

MAY 19, 2023

The point of a business plan is to show that you’ve done your homework,” says Charles Bililies, owner of Souvla , a fine casual Greek restaurant in San Francisco that has received national acclaim since opening in the spring of 2014. “The Specify whether the restaurant will be fine dining or more casual. Credit: Getty Images 3.

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Fine Dining Front of House Design Document 147

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

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Customer Experience Ordering Mobile Ordering Front of House 105

Sante

AUGUST 26, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu. The film raises awareness of the harsh inequalities women in the culinary profession face and is an initiative to empower and elevate them to the top of the industry. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

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Front of House 2013 Back of House Fine Dining 130

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. For example, Fine Dining often experiences significant slowdowns during holidays.

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2024 Point of Sale 2025 Front of House 52

Squirrel Systems

MARCH 3, 2025

Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability. These platforms can also handle curbside pickup, dine-in reservations, and even contactless ordering and payment.

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2025 Technology Operations Mobile Ordering 89

Open for Business

APRIL 12, 2023

Carley Thornell-Wade Providence ( Los Angeles ) Chef Michael Cimarusti’s deft touch with seafood and partner Donato Poto’s legendary front-of-house presence have made Providence one of Los Angeles’s preeminent fine dining restaurants for more than 18 years, racking up almost every award along the way—including two MICHELIN stars.

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Fine Dining Front of House 2003 Dine-in 148

EATER

JUNE 29, 2022

You don’t order a single drumstick or thigh the same way you don’t order one crawfish or a lone nacho. Fried chicken is best consumed by the bird, by the pile, by the feast. Fried chicken is for gatherings. The preparations may vary, but the rule is a constant: Where there is fried chicken, there is community. Los Angeles.

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Front of House Food Truck Food Order Food Safety 261

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. Best Restaurants in Wilmington.

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Back of House Front of House Fast Casual Online Ordering 147

Restaurant Clicks

DECEMBER 5, 2021

I spent my last trip to the city of bridges exploring the best options for private dining in Pittsburgh and found a variety of restaurants with beautiful spaces and delicious food to make your special occasion extra special. Read on to explore my list of restaurants with the best private dining in Pittsburgh to start planning your party.

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Dine-in Fine Dining Front of House Book 109

Restaurant Clicks

NOVEMBER 22, 2021

No matter which type of cuisine and dining experience you have in mind, you’ll find it on my list of the best restaurants in Dumbo. 111 Front St, Brooklyn, NY 11201 Phone: 718-855-5288 Visit Website. All pasta is made in-house and cooked to order, and their main dishes are all classic Italian preparation of meats and fish.

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Front of House Seasonal Menu Online Ordering Café 104

Restaurant Clicks

DECEMBER 14, 2021

Of course, if you’re looking for more dining options, Louisville’s growing restaurant scene is quickly becoming nationally recognized. Of course, if you’re looking for more dining options, Louisville’s growing restaurant scene is quickly becoming nationally recognized. If you’re visiting Louisville, you’re in for a treat!

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Fine Dining Café Reservations Dine-in 113

Restaurant Clicks

OCTOBER 23, 2021

However, their focus on upscale communal dining offers a unique experience among restaurants. House of Prime Rib. House of Prime Rib. View this post on Instagram A post shared by House of Prime Rib #HOPR (@thehouseofprimerib). San Francisco is one of the most recognized cities in the world, and with good reason.

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Fine Dining Online Ordering Reservations Seasonal Menu 115

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Other businesses, including many bars, pubs and fine-dining restaurants, may not have experience with off-premises dining yet. already pay upfront and online.

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Delivery Food Online Ordering Food Safety 91

Restaurant Clicks

SEPTEMBER 18, 2021

Baltimore is a foodie paradise, with hundreds of options for every type of meal from pizza to burgers, upscale dining, food trucks, and authentic cultural cuisine from around the world. Dining is often outside with a fire pit burning in the background — a homey style with gourmet cuisine. Order Online. Order Online.

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Reservations Website Management Seasonal Menu Front of House 106

Restaurant Clicks

DECEMBER 8, 2021

Whether you’re looking for a slow, sit-down dining experience, or a quick but delicious breakfast on the go, you’ll find the atmosphere you’re looking for to savor the best breakfast in Nashville. Opening its doors in 1961, The Pancake Pantry is Nashville’s official pancake house with over 20 varieties of scratch-made pancakes.

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Café Front of House Online Ordering Food Order 104

Ken Burgin

FEBRUARY 4, 2024

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Here are 40 training activities for chefs to run for waiters and front-of-house staff within a 15-minute session.

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Training Seasonal Menu Front of House Presentation 97

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Workforce : COVID fundamentally changed the labor market.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418