7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. There will *always *be something your staff can do to enhance a patron’s dining experience.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Culinary Cues

FEBRUARY 18, 2025

Why not invest in training your baristas in the fine art of painting personal designs on the crema that encapsulates your espresso? Why not hire baristas who are fast and efficient but also personable and able to remember something about your regulars?

Fine Dining 227

Fine Dining Small Business Customer Experience Equipment 227

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

AUGUST 23, 2021

You hire accountants for accounting, marketers for marketing, and lawyers for legal matters. When Canlis, the recognized fine dining restaurant in Seattle, was forced to close its dining room during Covid-19 lockdowns, their employees got to work. ” He noted that it’s different than other disciplines.

Innovation 493

Innovation Fine Dining Website Management Coaching 493

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Culinary Cues

JULY 15, 2024

We hire and fire, increase pay, or add more staff, change restaurant menus or add convenience foods to reduce the need for qualified employees, or simply accept that poor attitudes and inconsistent product are just “the way it is.” The hiring process is one of the most important steps in designing and delivering a great product or service.

Leadership 442

Leadership Food Truck Employee Relations Training 442

Modern Restaurant Management

JUNE 9, 2023

Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Since these regulations can get fairly convoluted, consider hiring an expert to walk you through the necessary steps.

License 408

License Document Hiring Fine Dining 408

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 30, 2020

Safety is the new “trend” that every dining establishment must offer, and it goes far beyond offering paperless QSR code menus and bottles of hand sanitizer at the host stand. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Think Beyond Your Four Walls.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

DECEMBER 22, 2022

Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) Patience and grace go a long way right now, when dining out. . clustered as the next three issues of concern, followed by supply chain issues around food items. Is it based on food costs/supply challenges? .

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Culinary Cues

DECEMBER 26, 2020

At the same time it is worth noting that restaurants cannot survive at 50% capacity or worse, lockdowns that prevent any inside dining, take out or delivery only, or an environment that limits the “experience of dining out”. A single significant lapse in this area can be your dominant impression of an entire meal.”.

Fine Dining 489

Fine Dining 2008 Kitchen Safety Customer Experience 489

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Hire Specialists. However, if you feel like you require additional help or your premises are too big for your team to handle, you can hire specialists to help.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

SEPTEMBER 27, 2021

Restaurant brands, from the largest Quick Service Restaurants (QSRs) to the smallest neighborhood fine dining experiences, were caught in varying degrees of flat footedness. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Modern Restaurant Management

MAY 17, 2021

Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit.

2021 504

2021 Consumer Goods Small Business 2020 504

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 424

Fine Dining Back of House Food Truck Pricing 424

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Hiring is not something to take lightly.

Fine Dining 426

Fine Dining Front of House Customer Service Customer Experience 426

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability. Jake, Mojo Burrito.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got.

Seasonal Menu 508

Seasonal Menu Leadership Training Fine Dining 508

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. Charlie Trotter, in many chefs’ minds, defined what fine dining would become in America. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 437

Fine Dining Coaching Dine-in Café 437

Culinary Cues

FEBRUARY 16, 2021

I know how many sleepless nights went into the decision to lease a space, writing a check for the kitchen equipment, filing for an LLC, hiring those first employees, receiving that first order from vendors, and wondering if there will be enough money to pay the bills each week.

Fine Dining 447

Fine Dining Employee Relations Front of House Small Business 447

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. In a fine-dining establishment with career servers, a shared tip pool might work well, as employees will know to support each other on the floor, and everyone will carry their weight. Casual Dining Restaurants. Fine Dining. Tips paid to those who collect.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

JANUARY 16, 2020

There are platforms on the market that will hire a delivery workforce away from the restaurant, and lease them back to the operator. The costs and benefits of these types of offerings are often worth it, given the steep fines associated with non-compliance. Labor Wars.

2019 357

2019 2020 Employee Relations 2030 357

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post. HAGS, by comparison, hopes to be a call to action toward more accessible fine dining in all regards. We got what you need.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

Modern Restaurant Management

NOVEMBER 4, 2019

Eliminate fines and penalties for noncompliance. Many states will issue penalties, such as fines, for businesses that don’t comply. Hired and non-owned insurance can be bought as an add-on to liability insurance. This is something restaurants may want to consider if they have employees who deliver or cater.

Insurance 360

Insurance Food Truck Fine Dining Small Business 360

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The For others, outdoor dining and alcohol-to-go are becoming table stakes.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Operators should try to personalize the evening for each employee.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Culinary Cues

MAY 18, 2020

It is the foundations, and the mastery there of, that will instill confidence in those who hire you and the seed that defines your self-worth. [] KNOW YOUR END GOAL, BUILD A STRATEGY. Yet, where else can you develop a real understanding of how important proper nutrition can be to the health and wellbeing of others.

White Paper 520

White Paper Certification Food Safety Food Supply 520

EATER

FEBRUARY 13, 2024

Here, Moreira shares her path from Argentina to the United States, how she made the switch from fine dining to pizza and bagels, and why she treats her businesses like a startup. I then spent five months working at Eleven Madison Park perfecting my fine dining skills. Rey Lopez/Eater D.C. What was your first job?

Fine Dining 320

Fine Dining Dine-in Workshop Small Business 320

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Developing a New Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 12, 2020

There are just as many reasons why people dine and dash without thinking about the potential of getting a criminal record. Depending on which part of the country the offense is committed in, the perpetrator can be charged with petty theft or a felony and can potentially face jail time and a fine.

Fine Dining 352

Fine Dining Dine-in Hiring Food 352