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Five Years After COVID, the Restaurant Labor Market Has Yet to Recover

EATER

Now, restaurant owners and chefs across the country say theyre still struggling to recruit and retain talent. After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. Ive never been in a situation like this.

Marketing 296
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The Tech Connection in Attracting Talent

Modern Restaurant Management

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

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WILL THE RESTAURANT EXPERIENCE BECOME IMPERSONAL

Culinary Cues

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Is the experience in jeopardy?

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How to Increase Employee Productivity

7 Shifts

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. There will *always *be something your staff can do to enhance a patron’s dining experience.

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Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195
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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 473
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Four Ways to Effectively Market Your Restaurant in 2021

Modern Restaurant Management

Safety is the new “trend” that every dining establishment must offer, and it goes far beyond offering paperless QSR code menus and bottles of hand sanitizer at the host stand. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Think Beyond Your Four Walls.

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