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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Five times a day! more an hour.

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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Five Years After COVID, the Restaurant Labor Market Has Yet to Recover

EATER

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. Hiring is a nightmare, Caroline Styne, co-founder of Lucques Group in Los Angeles, told AP in June 2021. Ive never been in a situation like this.

Marketing 282
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IMMIGRATION AND THE BUSINESS OF FOOD

Culinary Cues

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. It is ILLEGAL for undocumented persons without permission to work in the US and it is illegal for employers to knowingly hire them. I am not here to agree or disagree, but to pose a question.

Food 397
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How to Increase Employee Productivity

7 Shifts

However, productivity is more easily trained than managed. Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

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WILL THE RESTAURANT EXPERIENCE BECOME IMPERSONAL

Culinary Cues

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Where are the workers?

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JBF Study: Independent Restaurants Are Actively Evolving

Modern Restaurant Management

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Restaurants are also implementing innovative retention strategies.

2024 251