Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction. Learn more in our latest post: How POS Systems Enable Menu Personalization.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Lavu

MARCH 13, 2025

By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons. These numbers show how profitable certain times are and highlight dining habits over different periods – like daily, weekly, or yearly.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

7 Shifts

MAY 23, 2024

However, overly large portions can sometimes result in food waste, which is an issue not only for restaurants but also for the environment. According to the UN Environment Programme, over one billion tons of food is wasted annually, and 40% is from restaurants and food service companies.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus. This involves sourcing wholesale ingredients, reducing waste, and adjusting menu prices as needed.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. Reduced costs Waste is everywhere in the restaurant industry.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. Reduced costs Waste is everywhere in the restaurant industry.

Management 195

Management Management Point of Sale POS 195

Squirrel Systems

MARCH 3, 2025

Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability. These platforms can also handle curbside pickup, dine-in reservations, and even contactless ordering and payment.

2025 89

2025 Technology Operations Mobile Ordering 89

Lavu

OCTOBER 13, 2023

Consider using smaller tables for smaller groups, flexible seating options, and appropriately-sized dining areas for different occasions (e.g., casual dining vs. fine dining). Incentivize quick dining: Offer time-limited promotions or specials during off-peak hours that encourage customers to eat quickly.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Lavu

NOVEMBER 27, 2024

A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

SpotOn

MARCH 21, 2025

You need to know what your competitors are charging and gauge the boundaries of what guests will pay for the dining experience. For fine dining establishments, or other restaurant concepts with inherently high food costs, lowering food costs might not be an option. Sacrificing food quality isn't an option.

Pricing 52

Pricing Menu Point of Sale Seasonal Menu 52

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. How to Choose a Restaurant Point of Sale System.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. With the promise of lower labor costs, less waste, more effective marketing, and a better guest experience, it’s easy to see why. Hospitality trends show group dining continuing to rise.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Open for Business

SEPTEMBER 2, 2024

Use inventory management software to track usage and reduce waste. A data-driven approach can significantly reduce food waste and overordering. Fine-tuning your approach to staff management can significantly impact labor costs while maintaining high-quality service and a positive work environment.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

The Restaurant Times

JANUARY 11, 2023

But why should you automate order taking when everything is working fine for you? . They are also considering providing customized dining experiences based on trends, promotions, and even the weather. Additionally, since the customer is in charge of placing the order, accuracy goes up, and waste goes down. . Conclusion.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

BNG Point of Sale

OCTOBER 7, 2021

Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. By tracking when stock arrives, you can also reduce food waste and better follow first-in, first-out (FIMO) procedures. Gift card and loyalty benefits. Fine Dining / Full-Service Restaurants.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Mad Mobile

FEBRUARY 5, 2024

Daily operations might seem fine but don’t settle for “fine” when “excellent” is right at your fingertips. 43% of operators choose POS systems like tablets for functionality There are so many ways that tablets enhance restaurant workflows : Place orders instantly: No more rushing back and forth from kitchen to dining room.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Knowing what you have, what you need, and when you need it helps run an efficient setup and reduces waste while improving your bottom line.

License 78

License Email Marketing Front of House Social Media 78

Restaurant Engine

AUGUST 9, 2023

Each time someone dines with you, their food should taste just as good as it did the time before. Make your dishes smaller, so there is less food waste. They are the lifeblood of your restaurant, returning again and again to dine with you. You want to make this one of your top goals. Have your own kitchen garden.

Compost 52

Compost Recycling Website Management Employee Relations 52

Apicbase

JANUARY 25, 2024

By controlling inventory and kitchen operations, you cut food waste and costs. While a fine dining restaurant that uses artisan local ingredients might be happy with a COGS percentage closer to 35%. Unlocking culinary success: COGS illuminates profits, slashes waste, and maximizes efficiency! What Can COGS Show You?

Inventory 52

Inventory Seasonal Menu Waste Food Supply 52

Apicbase

JANUARY 25, 2024

By controlling inventory and kitchen operations, you cut food waste and costs. While a fine dining restaurant that uses artisan local ingredients might be happy with a COGS percentage closer to 35%. Unlocking culinary success: COGS illuminates profits, slashes waste, and maximizes efficiency!

Inventory 52

Inventory Seasonal Menu Waste Food Supply 52

iTab POS

NOVEMBER 8, 2018

While it may be fine for sandwich carts, food trucks, and other small, independent restaurants to operate with a cash-only model, a restaurant with a dine in place, which includes a small corner café, will be doing itself a huge disservice by allowing people to pay with ‘cash only’. Maximizing Revenues Through Loyalty Programs.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” SpotOn is quickly becoming a part of everyday life for consumers across the country whenever they shop, dine, or visit a stadium or a college campus.”

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

SpotOn

DECEMBER 30, 2024

Eliminate front-of-house and kitchen mistakes When an item is discounted, comped, remade, or dead in the window, that's food waste killing your profit margins. For restaurants that don't already have online ordering, this creates another stream of revenue other than on-site dining. No high commissions.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Apicbase

AUGUST 5, 2022

You can collect data about average spending, number of covers per table, most popular dining times, etc. Even before potential customers try your food, they should get a feel for the kind of dining experience you offer by just walking past your restaurant or glancing at your website. Create an outstanding dining experience.

Marketing 97

Marketing Operations Social Media Email Marketing 97