Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MARCH 16, 2023

Set the Tone for Customer Dining Experience Music sets the tone and creates a mood that adds to the experience, which can have a significant influence on guests. The music played impacts customers’ reactions, inspiring them to linger and relax, order more or leave an establishment quickly because of the incorrect choice of music.

License 473

License Loyalty Program Customer Experience Customer Service 473

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches. Practical Website Design.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. ” Tastewise Data. Tastewise, an AI-powered food intelligence solution, launched in the UK.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager. We chose everyone from hourly, to managers, to regional and beyond.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. In fact, mobile quality for fast food restaurants tops that of full-service chains.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. The story is similar for restaurant managers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 27, 2019

The winners were generated again from winners in the five major gourmet cities, by a combination of voting from consumers on the official website (70%) and elections from the members of the American Food Association and the 3rd GCA Committee (30 percent). Please refer to the full list below or the GCA’s official website.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. There’s just not the same amount of volume in takeout as there is in in-person dining.”

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. ”-Food Fanatic Chef Aaron Gregory.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

AUGUST 28, 2020

Etana Diaz, who began her career as a pastry chef and a line cook in fine dining, but found her true love for butchery after discovering that pastry wasn’t her passion. in a management role at the Officers’ Club. “Restaurant models are evolving to meet growing consumer demand for off premise dining. .”

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. casual dining vs. fine dining).

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Manage Your Online Presence.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. Turn Tables Faster.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Only 18 percent of survey respondents said they used any form of digital or mobile training. Adjusting Priorities Restaurant365 released findings from its midyear industry survey.

Influencer 251

Influencer Pricing 2024 Social Media 251

SpotOn

DECEMBER 30, 2024

Check with your kitchen manager or accountant for these numbers. In most restaurants, managers can't see how the schedule affects profit margins, so they tend to overstaff to avoid trouble. Inventory management software does that for you. Here are the speculated profit margins for each restaurant-type. Overhead costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Squirrel Systems

MARCH 3, 2025

Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability. netsuite.com Online Ordering and Delivery Platforms The demand for online ordering and delivery services shows no sign of slowing down.

2025 89

2025 Technology Operations Mobile Ordering 89

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. Take photos of your staff, still working on fulfilling delivery and curbside orders. They are joining the ranks of those pivoting to online, and usually provide fine dining and catering options.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. Finding the business on Google or Apple Map, or a Google search – clear description and useful information with correct opening times, useful photos and website links. How does the search work on a mobile phone? Never frustrating.

Online Ordering 78

Online Ordering Mobile Ordering Website Management Cash Management 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. But how do you create an inspiring restaurant website? Effective Restaurant Websites. Don’t settle for washed-out, blurry photos on your website.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? From there, they may check out your website and menu. To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) How does restaurant technology help servers?

Technology 78

Technology Online Ordering Website Management Customer Experience 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. reservation Table management Pre-payments Waitlist Partnership network POS integration. Reading Time: 5 minutes. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78