7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. It's not enough to just add digital ordering—you have to build your business around it. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. Listen to Rachael Nemeth's episode here. Another way to do it?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. ” ServSafe Dining Commitment. The ServSafe Dining Commitment focuses on four best practices restaurants must follow: 1. Business Dining 2.0 Dinova Inc.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. Touchless Orders and Payments Cut Down Contact. In some early adapter restaurants, like Dadawan in The Netherlands, themed robots greet customers, check temps and seat guests.

Technology 206

Technology Kitchen Safety Food Safety Online Ordering 206

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Yank Sing view ordering counter Image by William Duff Architects. Connecting with the Home Chef.

Fine Dining 188

Fine Dining Online Ordering Dine-in Take-out 188

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Voice Ordering to Ease Restaurant Interactions.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchising Franchise Food Order 195

Modern Restaurant Management

MAY 19, 2020

Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. Anticipation. That’s where value comes in.

Guest Recovery 189

Guest Recovery Kitchen Safety Food Safety Email Marketing 189

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Enlighten Guests on How You Provide a Safe Dining Experience. Online Ads.

Social Media 215

Social Media Food Safety Cash Management Customer Service 215

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Restaurant Clicks

OCTOBER 9, 2021

Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. For people just passing through and for residents, Zingerman’s Roadhouse is a favorite dining or pick-up spot. Don’t forget to order hand-cut battered fries and onion rings. Order Online. Mani Osteria & Bar.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Modern Restaurant Management

SEPTEMBER 11, 2020

Conducted in partnership with Teneo via online surveys between June 22 and July 2 in Florida, Washington and New York, the results offer insight into how the pandemic has impacted restaurants, how operators have adapted and what will bring diners back through their doors. COVID-19 Impact on Restaurants. Innovating During COVID-19.

Fast Casual 203

Fast Casual Fine Dining Innovation Employee Relations 203

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance.

Fine Dining 110

Fine Dining Reservations Seating Online Ordering 110

Sling

NOVEMBER 11, 2019

Seating options. 1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Upscale/fine-dining restaurants. percent demand decline. Shopping malls.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. The availability of tableside ordering and payment also increases turnover rates. For example, have your servers greet customers within one minute of their being seated.

Management 106

Management Management Tip Distribution Point of Sale 106

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

APRIL 7, 2022

A fine dining restaurant in Gulf countries like Oman is a blend of delicacies and a bespoke experience. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene.

Fine Dining 52

Fine Dining Dine-in License Point of Sale 52

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. This is what fine dining looks like in Nashville. The Catbird Seat. View this post on Instagram A post shared by the catbird seat (@the_catbirdseat). Named after a famous story from 1942 by James Thurber, The Catbird Seat is perennially one of the hottest restaurants in Nashville.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

The Restaurant Times

JANUARY 27, 2022

Just a month ago, dine-in was showing signs of improvement. From online ordering, self-checkouts, and touchless payments to delivery and pick-up, the food and beverage sector can no longer afford to ignore the latest tech in order to remain relevant and competitive in the marketplace. Online Table Reservation .

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post.

Fine Dining 142

Fine Dining Brewery Kitchen Safety Small Business 142

Restaurant Clicks

OCTOBER 26, 2021

There’s nothing like a beautiful day in Miami, Florida for doing some shopping or laying out on the beach, but my favorite thing to do on a warm, sunny day is go out to eat somewhere with outdoor seating. Best Outdoor Dining Restaurants in Miami. Order Online. Order Online. Macchialina.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120

The Restaurant Times

MARCH 1, 2022

Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it. It is expected to become a permanent presence in the dining scene of the future. . During the pandemic, takeout orders skyrocketed, and they aren’t showing any signs of slowing down.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

Clover - Restaurants

SEPTEMBER 4, 2024

Table turnover rate (TTR) refers to the time a party of guests spends sitting at their table in your establishment–whether it’s a quick-service restaurant, fine dining, or something in between. Simply pick a popular service period and count the number of parties seated during that time. Parties seated ÷ tables = TTR 50 ÷ 20 = 2.5

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Restaurant Clicks

SEPTEMBER 15, 2021

Order Online. They also have a spacious dining and lounge room where you can sit to enjoy their extensive wine and beer selection. Order Online. Order Online. Here you can enjoy a fine-dining American bistro with regionally influenced cuisine. Order Online. Order Online.

Online Ordering 174

Online Ordering Fast Casual Fine Dining Back of House 174

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online. Order Online. Order Online. Feby’s was a great place to stop by and enjoy fine dining with a casual feel. Del Pez Mexican Gastropub.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Restaurant Clicks

SEPTEMBER 1, 2021

Only mere steps from the soft sugar sand shores of Fort Lauderdale Beach, Steak 954 provides an idyllic waterfront dining experience. My favorite thing to order from here is their mahi-mahi sandwich that comes either grilled or blackened on a buttery brioche bun complete with remoulade sauce. Order Online. Order Online.

Fine Dining 147

Fine Dining Online Ordering Reservations Hotels 147

Restaurant Clicks

SEPTEMBER 19, 2021

I can’t even begin with menu recommendations for the Belvedere – anything from the ocean is worth ordering in my opinion. Whether you order the shrimp salad, stuffed lobster tail, salmon, or one of the daily specials, you won’t regret it! Order Online. You might even have to come back for more Trinidadian food!

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

SEPTEMBER 4, 2021

Pittsburgh’s cultural scene isn’t just about museums and theatres, but also includes a variety of excellent dining options. With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. In this article, we focus on where to get the best steak in Pittsburgh.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147