Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MAY 11, 2020

." That transition should see a gradual reopening of society with restaurants expected to return early while music festivals and ballparks may take longer. Dedicated Take-out Area for Staging. The pandemic has encouraged many restaurants who had not considered take-out to start offering it.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

Modern Restaurant Management

MAY 24, 2023

The client was an integral part of the design process from the very early stages until the final close out. We also prepared a formal Schematic Design presentation for approval. This presentation included final floor plans, 3D-sketched renderings, furniture selections and finishes found in the space.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its not just about putting out fires when problems arise; its about building systems that prevent those fires in the first place.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

DECEMBER 26, 2020

So, as we close out on 2020 – here are some reflections and outcomes in the past that we might learn from. [] A DRAMATIC EVENT, BEYOND OUR CONTROL HAS SHUT THE DOOR ON RESTAURANT BUSINESS. We have, as an example, predicted the death of fine dining through 9-11, the 2008 economic collapse, and every recession from the early 1960’s on.

Fine Dining 488

Fine Dining 2008 Kitchen Safety Customer Experience 488

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

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Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Personally, the end goal for me is to spend more time having “fine dining” experiences and visiting Michelin star restaurants. .” Here are what some shared with us.

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Fine Dining Social Media Dine-in 2000 442

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. This is made all the easier when done at the expo line or up front before anything goes into a bag to increase efficiency.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Culinary Cues

DECEMBER 28, 2021

You take time to sanitize your area, firmly place a cutting board on a damp towel to keep it from slipping, draw your knives across a wet stone while honing their edge, and quickly jotting down a prep list for the next hour. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 451

Kitchen Safety Front of House Fine Dining Back of House 451

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Find out everything you can about your guests and potential guests.

Fine Dining 421

Fine Dining Front of House Customer Service Customer Experience 421

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Anticipation. Which ones need to be single use?

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

SEPTEMBER 26, 2024

There was nothing to smile about and Guidara and chef Daniel Humm needed to do a lot of work to climb the ranks of the world’s most sought-after fine dining experiences. Take the UK-favourite Dishoom, for example. As one would expect, food presentation and description took Disney-esque theatrical form. And work they did.

Fine Dining 409

Fine Dining Customer Experience Customer Service Hospitality 409

Modern Restaurant Management

APRIL 20, 2022

Present Staffing Issues at Restaurants. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. The machine presents a comprehensive menu with the ability to partially customize what customers order. This is what we discuss in this article.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Culinary Cues

JANUARY 23, 2021

This can be direct (the menu item itself contributes working funds) or indirect (because the item is present on the menu – other items are more likely to sell). quick service meal or a $100 fine dining evening – there is always room to create experiences and in turn – great value. BEAUTIFUL FOOD PRESENTATIONS. Absolutely!

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. . ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Culinary Cues

FEBRUARY 28, 2021

Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. This isn’t the French Laundry” so why even invest the time in plate presentation and cooking it properly – WRONG.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

Culinary Cues

FEBRUARY 16, 2021

I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full. To this end, I think that it is proper to recognize all who take the leap, who give it their best, who pour their heart and soul into an idea – even if the end means a lock on the door.

Fine Dining 446

Fine Dining Employee Relations Front of House Small Business 446

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds."

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? fell in the category of “fine dining”. There is a great deal of pent-up demand and restaurants are struggling to figure out how to gear up.

Fine Dining 473

Fine Dining Food Supply Customer Service Presentation 473

Culinary Cues

JULY 15, 2024

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. It is apparent in the classroom, the local grocery store, your doctor’s office, the gym where you work out, car dealerships, airports, subways, hotels, and yes – restaurants.

Leadership 437

Leadership Food Truck Employee Relations Training 437

ChowNow

MARCH 27, 2025

Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. If you charge more than customers expect, the value has to be obviouswhether its in quality, presentation, or experience. Are you faster? More convenient?

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Culinary Cues

FEBRUARY 29, 2020

Restaurants survive and thrive on the “early and late majority” that represents over 60 percent of the dining population. I can vividly remember a chef position at a fine dining operation that I walked into and faced planning my first signature menu. So, how does a chef approach the dilemma of creativity vs. business sense?

Fine Dining 458

Fine Dining Café Customer Experience Menu 458

Modern Restaurant Management

NOVEMBER 10, 2021

This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. According to research, it is estimated that we spent over £23 billion over the summer months, and the majority of this will go on either staycationing or eating and drinking out.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

JULY 30, 2020

There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. They must be quick to make a decision and quick to take action. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Why is indoor dining inherently riskier than eating outdoors?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Culinary Cues

DECEMBER 12, 2020

Chef Marc Meneau was such a chef – a powerful personality who elevated the dining experience – a chef who lived excellence every day in his restaurant L’Esperance in Vezelay, France. Walking up the cobblestone road that leads to the church and taking in the beauty of the French countryside is truly a spiritual experience.

Fine Dining 364

Fine Dining Back of House Dine-in Presentation 364

Modern Restaurant Management

DECEMBER 30, 2020

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing.

2020 528

2020 Merchandise Retail Point of Sale 528

Culinary Cues

NOVEMBER 25, 2019

It could be that transition from the lack of any taste 6 x 6 box of tomatoes that are out of season, to your first heirloom tomato, and then eventually picking a tomato off the vine that was sun sweetened in the month of July – taking a bite and realizing what a gift a tomato can be – but, again, there is a moment.

Fine Dining 422

Fine Dining Food Order Back of House Uniforms 422

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 358

Fine Dining Front of House Vineyard Seasonal Menu 358

7 Shifts

OCTOBER 21, 2021

The way your menu is presented should also reflect your concept. A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. Cheap digital menu marketing that captures a share of online dining demand. Menu design. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Consider the presentation, he says, or how the staff feels like family.

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

Culinary Cues

OCTOBER 11, 2022

We can always find things to disagree with and people who frustrate us, but very little good ever comes out of this approach. Don’t wait for someone else to build your skills and knowledge – take charge of your own growth. People will notice. [] INVEST IN YOURSELF: Self-improvement is the ticket to competence and confidence.

Leadership 412

Leadership Fine Dining Workshop Training 412

Culinary Cues

APRIL 25, 2021

Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. This, of course services a great need in our stressed out, fast paced society – a need that is met with ever-increasing efficiency.

Food 439

Food Fine Dining Café Customer Experience 439

Modern Restaurant Management

JULY 30, 2020

There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. They must be quick to make a decision and quick to take action. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 406

Guest Recovery Food Safety Fine Dining Management 406

7 Shifts

JANUARY 23, 2020

As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Educate yourself on costs, hiring, and the market you are in before taking the leap. Are you opening a restaurant in 2020? Congrats! ??

2020 335

2020 Hiring Cash Management Education 335