ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Key customer factors that influence dining preferences, from demographics to behavior.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). These are the places where everybody knows your name and relishes the opportunity to serve you and make your day. Is the experience in jeopardy?

Fine Dining 241

Fine Dining Food Supply Customer Service Recruiting 241

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 256

Social Media Fine Dining Online Ordering Dine-in 256

Modern Restaurant Management

MAY 21, 2024

In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. While three in four survey respondents believe restaurant prices are higher, other factors, such as flavor, outweigh price when ordering specialty beverages, particularly in the full-service segment.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential.

Fine Dining 450

Fine Dining Back of House Food Truck Pricing 450

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. It has its place in the restaurant industry, particularly for quick-serve experiences. ” It gets better.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Personally, the end goal for me is to spend more time having “fine dining” experiences and visiting Michelin star restaurants. Here are what some shared with us.

Fine Dining 442

Fine Dining Social Media Dine-in 2000 442

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Additionally, keeping your website up to date and properly synced with each app can avoid price discrepancies and confusion.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Menu variety plays a substantial role in every dining experience. Serving smaller portion sizes. Self-Serve/Grab-and-Go and Use of Automation.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 9, 2023

Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Secure Funding Owners must have adequate starting and working capital before they begin serving customers at their establishment.

License 408

License Document Hiring Fine Dining 408

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. For others, outdoor dining and alcohol-to-go are becoming table stakes. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

JULY 12, 2024

Compare different policies and choose one that offers good coverage at a reasonable price. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Full-service restaurants Full-service restaurants offer a complete dining experience with table service.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 When adding in the rising cost to attract and retain labor, it’s understandable that restaurants might raise prices to stay afloat. There’s also a feeling of being disregarded that comes with an unexplained price increase. percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. For fine dining, around 30 percent. It also plays a key factor in pricing your menu. Table Turnover Rate = Parties Served ÷ Number of Tables. Employee turnover rate.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? Are they price-sensitive or willing to splurge for quality and vibe?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Culinary Cues

MAY 20, 2024

He would not have been opposed to raising prices if the experience had proven value and wowed the guest. He would spend endless hours trying to figure out how to re-create the experience of in-house dining through home delivery. PLAN BETTER – TRAIN HARDER “We are ladies and gentlemen serving ladies and gentlemen.”

Hotels 341

Hotels Front of House Fine Dining Back of House 341

Modern Restaurant Management

OCTOBER 13, 2020

Robert Rosenberg served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later.

Franchise 519

Franchise Franchising 2000 Back of House 519

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? This isn’t a problem of one city or class or demographic.

Pricing 363

Pricing Back of House Food Order Food Supply 363

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. It is affected by seasonality, market prices, and even pop culture. Of all the costs your restaurants generate, your food is one of the largest.

Food 370

Food Seasonal Menu Inventory Pricing 370

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. So, we slashed four-to-seven percent off wholesale prices, which is a significant price cut. David Parker.

Retail 411

Retail Seating Customer Service Supplies 411

EATER

MARCH 19, 2024

Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting. French in Boston styles itself as a brasserie serving ratatouille and trout almondine.

Food 326

Food Fine Dining Seasonal Menu Dine-in 326

EATER

NOVEMBER 30, 2023

Justin Sullivan/Getty Images Starbucks, McDonald’s is coming for you By all accounts, McDonald’s is doing just fine. The fast food behemoth’s sales have been great , with price increases adding to its bottom line. And multiple McDonald’s locations have recently been fined over their use of child labor. But McDonald’s is also.

Fine Dining 326

Fine Dining Social Media Small Business Beverage 326

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. I wonder why this is the case.

Fine Dining 450

Fine Dining Front of House Customer Service Customer Experience 450

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. In some cities, that facilitation is a matter of demographics.

Fast Casual 322

Fast Casual Fine Dining 2008 Pricing 322

Culinary Cues

MAY 18, 2020

Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. Yet, where else can you develop a real understanding of how important proper nutrition can be to the health and wellbeing of others.

White Paper 522

White Paper Certification Food Safety Food Supply 522

SpotOn

APRIL 14, 2025

Cantina Louie (Florida and North Carolina): Since opening its doors in 2014, Cantina Louie has been dedicated to serving authentic Mexican street food with creative flair. Their commitment to high-quality ingredients and memorable dining experiences has made them a standout destination for tacos, cocktails, and more.

2025 109

2025 Innovation Fine Dining Equipment 109

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. How powerful is a complete dining experience and what exactly is it? How much time and effort are placed on this? What about the sounds of the kitchen?

Fine Dining 408

Fine Dining Dine-in Front of House Design 408

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. Between 2000 and 2010, the Latinx population declined 26 percent.

2010 363

2010 2013 Back of House Small Business 363

Culinary Cues

APRIL 26, 2020

MAKE SURE THAT YOUR PLANNING INCLUDES AND EVEN FOCUSES ON BUILDING WOW INTO THE MIX. [] USER FRIENDLY IS THE PRICE OF ENTRY. Having your chef walk through the dining room and connect with guests is a way to make customers feel special and provides an opportunity for them to ask serious questions about the menu.

Guest Recovery 409

Guest Recovery Kitchen Safety Customer Service Customer Experience 409