7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. says McCutcheon.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Time to break that out again. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. meaning you sold out of your entire inventory once during this period. Break-Even Point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

FEBRUARY 16, 2022

Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space? From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Long Live the Community Table.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Culinary Cues

NOVEMBER 6, 2022

I have been impressed and disappointed in many from those exclusive fine dining establishments with food that should be admired for its beauty to greasy spoons with the best burgers you will ever find. She is hand forming meatballs and rolling out linguini, tortellini, and ravioli. These are places with a higher purpose. ‘.

Food Truck 397

Food Truck Customer Service Customer Experience Food Supply 397

Modern Restaurant Management

MARCH 25, 2024

The duo transfomed a dilapidated cottage themselves entirely by hand into an intimate 12-seat restaurant that has received numerous accolades. To learn more about operations at Saint-Germain, Modern Restaurant Management (MRM) magazine reached out to Smith. You need to figure out what balance works best for you.

Fine Dining 88

Fine Dining Seating Restaurant Law Small Business 88

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 204

Outdoor Fine Dining Dine-in FOH 204

Modern Restaurant Management

MAY 11, 2020

." That transition should see a gradual reopening of society with restaurants expected to return early while music festivals and ballparks may take longer. Dedicated Take-out Area for Staging. The pandemic has encouraged many restaurants who had not considered take-out to start offering it.

Fine Dining 188

Fine Dining Online Ordering Dine-in Take-out 188

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Check out these successful restaurant ideas. Mission Statement. Positioning.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

AUGUST 16, 2021

They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action. They showed her how to clean the affected area and change her bandages, and they made sure she was taking her medication properly.

Front of House 209

Front of House Cash Management Back of House Hiring 209

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. In a joint survey by OpenTable and KAYAK, 60 percent reported having dined solo at a sit-down restaurant within the past year. Just the “cover count.”

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side.

2025 180

2025 Beverage Fine Dining Guest Recovery 180

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. ” ServSafe Dining Commitment. The ServSafe Dining Commitment focuses on four best practices restaurants must follow: 1. Uber To Acquire Postmates.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. It turns out that tech aversion isn’t age-related. Grubhub and its subsidiaries came in at 14 percent of U.S.

Online Ordering 189

Online Ordering Point of Sale Management Management 189

Culinary Cues

JUNE 1, 2020

WHAT WE DO: – Finally, effective leaders take actions that are calculated, inclusive of expert understanding, and based on collaboration and strategic thought. That chef owned fine dining restaurant is in jeopardy. WORDS ARE POWERFUL – WORDS MATTER.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. It will most likely take off in fast-food restaurants and drive-throughs. Everything in restaurants is about speed: How quickly can they get customers in, out, and seat another table?

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

JULY 23, 2020

In regions where the number of new cases has dropped, restaurant patrons may experience “fatigue” regarding strict safeguards and social distancing when trying to enjoy a meal out. Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining.

Technology 207

Technology Kitchen Safety Food Safety Online Ordering 207

7 Shifts

JANUARY 10, 2024

Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If Some restaurants only add the auto-gratuity for large dining parties of 6 or more. We really wanted to take care of [staff].we What is the service charge? 20% What prompted the change?

Front of House 221

Front of House FOH Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 216

Mobile Ordering Front of House Customer Service Customer Experience 216

Modern Restaurant Management

MAY 24, 2023

The client was an integral part of the design process from the very early stages until the final close out. Although there are no desks and chairs, students that take this course are learning real, hands-on experience within the dining room and kitchen. All the furniture within the space is designed to be mobile and flexible.

Design 167

Design Fine Dining Front of House Seasonal Menu 167

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Take every initiative you can to disinfect and sanitize your restaurant.

Social Media 216

Social Media Food Safety Cash Management Customer Service 216

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Anticipation. That’s where value comes in.

Guest Recovery 190

Guest Recovery Kitchen Safety Food Safety Email Marketing 190

Modern Restaurant Management

MARCH 25, 2021

Tech has taken its seat at the table – literally. Pay-at-the-table is becoming increasingly popular among restaurants of all levels – from quick-service and fast casual to fine dining, particularly as brands increase adoption, the technology and user experience continually improve. The Quintessential QR Comeback.

Customer Experience 198

Customer Experience Customer Service Point of Sale Fast Casual 198

Modern Restaurant Management

AUGUST 3, 2020

Hot takeout summer: While 63 percent of respondents have canceled vacation travel due to COVID, 71 percent are still planning to take some vacation this summer. While on summer vacation this year, the top dining strategy is takeout, selected by 55 percent. Frose is out, with only 2.1 Dining During COVID-19.

2020 195

2020 Franchise Franchising Food Order 195

7 Shifts

JANUARY 10, 2024

Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If Some restaurants only add the auto-gratuity for large dining parties of 6 or more. We really wanted to take care of [staff].we What is the service charge? 20% What prompted the change?

Front of House 195

Front of House FOH Customer Service Back of House 195

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. At the time, Justice was building out HAGS, the new restaurant she runs with her partner Camille Lindsley. Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers.

Fine Dining 143

Fine Dining Brewery Kitchen Safety Small Business 143

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance.

Fine Dining 114

Fine Dining Reservations Seating Online Ordering 114

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Restaurant Engine

DECEMBER 23, 2020

Keeping as much human contact out of the equation when it comes to ordering and payment is a great tip for 2021. Using online table reservations help you seat everyone at a safe distance while staggering your diners’ arrival times. You won’t be overcrowded, and it makes it easier for you to take care of your customers. #3:

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

EATER

NOVEMBER 22, 2021

But with outdoor dining, it doesn’t have to be. The plan for my birthday last year was to have a nice lunch out in Napa Valley with some wine and my husband for the first time in months. Traffic and street noise drown out yells, screeches, or the entire Moana soundtrack when my kids sing it at the top of their lungs.

Outdoor 131

Outdoor Fine Dining Seating Dine-in 131

Modern Restaurant Management

APRIL 8, 2021

For example, Americans dine out frequently, both at fine dining restaurants and more casual establishments, with delivery apps filling in for in-person seating at the moment. It doesn’t take much more than some inexpensive lighting and an iPhone to create a “studio” for creating content.

Hospitality 153

Hospitality Food Hotels Social Media 153

Modern Restaurant Management

APRIL 20, 2023

Over the years, we’ve honed our collective design approach by testing and fine-tuning layout and operational requirements, equipment adjacencies and clearances, and the types of seating that work best for each location. We want the inherent richness of the materials and the craft it takes to put them together to read clearly.

Back of House 167

Back of House Design Fine Dining Customer Experience 167

7 Shifts

JUNE 16, 2024

Select the best marketing channels for your business: Find out where your target audience spends most of their time (on Facebook, Twitter, TikTok, YouTube, or Instagram?) Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

AUGUST 16, 2024

By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service. At the same time, taking the time to have individual check-ins with staff members can address personal concerns and provide tailored feedback.

Management 195

Management Management 2024 Leadership 195