Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 532

Fast Casual Fine Dining 2023 Consumer Goods 532

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue? Is It Worth It?

Certification 221

Certification Fast Casual Front of House Government 221

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

APRIL 17, 2020

A Zagat dining trends survey says 75 percent of respondents have selected a restaurant based on food photos. A growing casual restaurant chain with locations nationwide uses mural art to connect stores with the communities they serve, employing local artists to capture iconic neighborhood scenes in distinctive, colorful ways.

Marketing 439

Marketing Social Media Fine Dining Customer Experience 439

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. The focus is to cut down the impact we have on the environment. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 447

Fine Dining Back of House Food Truck Pricing 447

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Sourcing ingredients locally or from all-natural farms. Serving smaller portion sizes. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Self-Serve/Grab-and-Go and Use of Automation. Simplified Menus.

2022 548

2022 Customer Service Online Ordering Website Management 548

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in. Of course, people will always dine out.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

NOVEMBER 21, 2024

Your favorite restaurant serves you garbage,” they continued, explaining that seed oils cause bowel disease. A 2023 study reports that seed oils are the most common source of linoleic acid, a polyunsaturated omega-6 fatty acid, which accounts for “over 25% of the total calorie intake for the average person.” We must have them.

Advertising 327

Advertising Influencer 2023 2022 327

Modern Restaurant Management

APRIL 29, 2022

Consumers are now looking out for restaurants that provide a fully curated vegan meal that serves everything from starters to desserts. This has led fine-dine restaurants to change their existing food menus and offer completely plant-based food dishes. The menu is curated for customers who prefer having plant-based vegan drinks.

Seasonal Menu 510

Seasonal Menu Beverage Sustainability Fine Dining 510

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. A lot of other people were woken up to that reality: I’m not served by my bathroom experiences, and it would be so easy to serve people better,” Justice says. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

Modern Restaurant Management

APRIL 20, 2023

The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945. That said, maximizing restaurant operations and efficiency is an important part of our work.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

Culinary Cues

MAY 18, 2020

Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. Yet, where else can you develop a real understanding of how important proper nutrition can be to the health and wellbeing of others.

White Paper 520

White Paper Certification Food Safety Food Supply 520

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. A well-managed operation ensures food is stored, prepared, and served according to local health codes.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 482

2020 Influencer Point of Sale Food Safety 482

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. fell in the category of “fine dining”. Restaurants need to re-establish the essential reasons for dining out that will carry the industry forward after the pent-up demand is met.

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. It also may serve as a way to distinguish their operation from others. David Parker. How is Benchmark working with sommeliers?

Retail 412

Retail Seating Customer Service Supplies 412

ChowNow

MARCH 27, 2025

For example, if youre serving a burger, youre not just tallying up the beef and bunyoure also including the pickles, onion, aioli/mayo, cheese, lettuce, and even the side of fries. A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 356

Fine Dining Front of House Vineyard Seasonal Menu 356

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. How powerful is a complete dining experience and what exactly is it? How much time and effort are placed on this? What about the sounds of the kitchen?

Fine Dining 399

Fine Dining Dine-in Front of House Design 399

Modern Restaurant Management

AUGUST 22, 2023

These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? This is where AI excels: by leveraging unlimited data sources and analyzing vast correlations to optimize performance. And there are also areas where your CRM system, mobile app, and social media platforms can best serve you.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

JUNE 28, 2021

And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff. It helps prevent cross-contamination and keeps food fresher to mitigate the risk of serving something that has prematurely spoiled. Serving Customers. Food Storage.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

MARCH 2, 2022

.” With a graceful floral pattern from the Ceilume collection, Orleans, the seemingly 20th century grid is transformed into 19th century European elegance, and helps unify a rather rambling dining space. In the Modern Explorer stores, the washable Ceilume ceiling panels extend over the open kitchen and serving counter.

Design 540

Design Fine Dining Retail Bar 540

EATER

FEBRUARY 9, 2022

Chefs are using vegan ingredients, some of which have been around for centuries, to advance luxury vegan dining Caviar is synonymous with luxury. However, the past few years have seen an increased interest in plant-based eating, and the rise of not just vegan restaurants, but vegan fine dining. Vegan caviar is the new luxury.

Fine Dining 246

Fine Dining 2002 Customer Service Dine-in 246

Black Box Intelligence

DECEMBER 3, 2024

Research shows that even a half-star improvement in ASR can lead to substantial sales growth: Casual Dining : $61,000 per location annually. Fine Dining : Up to $110,000 per location annually. Guest reviews now serve as a primary tool for showcasing quality and connecting with the community.

Fine Dining 95

Fine Dining Coaching Dine-in Influencer 95

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. So, where are we headed?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. For table turnover rate, you need the following information: Number of parties served in a given period. Sales per labor hour.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JULY 24, 2020

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Topics: Find dining; restaurant management; finding suppliers. ?? Anyone interested in fine dining (or audacious characters for that matter) will love Kitchen Confidential.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Supplier Sourcing. Developing a New Concept.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers.

Coaching 421

Coaching Point of Sale Customer Experience Retail 421

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Culinary Cues

NOVEMBER 6, 2022

My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass. There are, of course, restaurants and there are restaurants.

Food Truck 447

Food Truck Customer Service Customer Experience Food Supply 447