Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

JULY 10, 2024

And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line. After a guest thief takes what they want, the restaurant must purchase replacements and eventually report the thefts to their insurance company, which in the long run will raise their premiums, creating another drag on profitability.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Modern Restaurant Management

FEBRUARY 16, 2022

Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space? The community table still has it’s pull, especially for those walk-in patrons that don’t have time to make a reservation, but would prefer to take a seat indoors to enjoy their impromptu meal.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

MARCH 25, 2024

Aguillard and Smith are also passionate about lifting up the next generation of chefs and have mentored successful chefs including Serigne Mbaye (Dakar) and Tom Branighan (MaMou) as they set out to open their own restaurants. To learn more about operations at Saint-Germain, Modern Restaurant Management (MRM) magazine reached out to Smith.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its not just about putting out fires when problems arise; its about building systems that prevent those fires in the first place.

Operations 195

Operations Management Management Front of House 195

EATER

NOVEMBER 21, 2024

The anonymous poster behind Seed Oil Scout, which launched in 2022, said they first became concerned with seed oils during early COVID lockdown, as they noticed their gut health improved after cooking at home instead of eating out in restaurants. Carbone, however, isn’t taking the SOS fliers lying down. We must have them.

Advertising 331

Advertising Influencer 2023 2022 331

Modern Restaurant Management

APRIL 17, 2020

A Zagat dining trends survey says 75 percent of respondents have selected a restaurant based on food photos. Everyone from fashion and mommy bloggers to your sister and bff are always searching for that little “extra” to take their photos from mundane to memorable. Medium, Message and Measurement.

Marketing 438

Marketing Social Media Fine Dining Customer Experience 438

Culinary Cues

JULY 15, 2024

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. It is apparent in the classroom, the local grocery store, your doctor’s office, the gym where you work out, car dealerships, airports, subways, hotels, and yes – restaurants.

Leadership 437

Leadership Food Truck Employee Relations Training 437

Culinary Cues

DECEMBER 28, 2021

You take time to sanitize your area, firmly place a cutting board on a damp towel to keep it from slipping, draw your knives across a wet stone while honing their edge, and quickly jotting down a prep list for the next hour. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 451

Kitchen Safety Front of House Fine Dining Back of House 451

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Menu variety plays a substantial role in every dining experience. Sourcing ingredients locally or from all-natural farms. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary.

2022 547

2022 Customer Service Online Ordering Website Management 547

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out.

Fine Dining 419

Fine Dining Back of House Food Truck Pricing 419

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2025 2024 221

ChowNow

MARCH 27, 2025

A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe. Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. Are you faster?

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

AUGUST 3, 2020

Hot takeout summer: While 63 percent of respondents have canceled vacation travel due to COVID, 71 percent are still planning to take some vacation this summer. While on summer vacation this year, the top dining strategy is takeout, selected by 55 percent. Frose is out, with only 2.1 Dining During COVID-19.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

APRIL 20, 2023

The team thoughtfully sourced woven window lights to honor the rich tradition of weaving found in local Native American culture. We want the inherent richness of the materials and the craft it takes to put them together to read clearly. That said, maximizing restaurant operations and efficiency is an important part of our work.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. At the time, Justice was building out HAGS, the new restaurant she runs with her partner Camille Lindsley. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post. We got what you need.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

APRIL 29, 2022

Consumers are now looking out for restaurants that provide a fully curated vegan meal that serves everything from starters to desserts. This has led fine-dine restaurants to change their existing food menus and offer completely plant-based food dishes. According to Sentient Media, nearly 10 percent of the U.S. Pacific Time.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

MARCH 17, 2022

With the right technology in place, restaurants can tailor smaller menus to the on- and off-premise dining preferences of their customers while leveraging automated marketing promotions to make the most of their offerings. Advanced Customization On- and Off-Premise.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

MAY 18, 2020

Whatever your end goal might be: Executive Chef in a fine dining operation, Corporate Chef, Sous Chef, Restaurant Manager, Entrepreneur, Research Chef, or Consultant – where ever you hope to land in the future – put that goal in writing. Make sure that you seek out opportunities that involve food.

White Paper 520

White Paper Certification Food Safety Food Supply 520

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 358

Fine Dining Front of House Vineyard Seasonal Menu 358

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? fell in the category of “fine dining”. There is a great deal of pent-up demand and restaurants are struggling to figure out how to gear up.

Fine Dining 473

Fine Dining Food Supply Customer Service Presentation 473

Modern Restaurant Management

NOVEMBER 10, 2021

According to research, it is estimated that we spent over £23 billion over the summer months, and the majority of this will go on either staycationing or eating and drinking out. On the flip side, minications are where people take much more frequent, but shorter breaks around the UK. We’re Eating Out More.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Culinary Cues

OCTOBER 11, 2022

We can always find things to disagree with and people who frustrate us, but very little good ever comes out of this approach. Don’t wait for someone else to build your skills and knowledge – take charge of your own growth. Always push that carrot a little out of reach and then work like crazy to grab it.

Leadership 412

Leadership Fine Dining Workshop Training 412

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Culinary Cues

JANUARY 23, 2021

The “soft issues” that go beyond measurement of dollars and cents point to a more robust overall “dining experience” when a guest is able to enjoy a broader spectrum of dishes and complementary beverages. quick service meal or a $100 fine dining evening – there is always room to create experiences and in turn – great value.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

7 Shifts

JULY 24, 2020

This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! Take a sneak peek into Setting the Table with Meyer’s 9-minute keynote speech or buy his New York Times Best-Selling book here. As the title suggests, this is one of the best restaurant management books out there.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JANUARY 16, 2020

What menu inspiration will chefs use as they create new and fine tune traditional favorites? Champagne Hand Wall: a wall with curtained squares with gloved hands holding out champagne (or another offering) for the guests to take as they walk up or by. The Greater Good, Sustainability and Local Sourcing.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. What’s on our collective horizon for the future of dining? Instead, restaurant guests increasingly want to take matters — quite literally — into their own hands. Currently, binary experience dictates where consumers dine.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

AUGUST 22, 2023

As a software engineer, as much as I would love to geek out on this subject, I’ll keep it simple. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? This is where AI excels: by leveraging unlimited data sources and analyzing vast correlations to optimize performance.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419