Modern Restaurant Management

JULY 12, 2024

With 58 percent of consumers prioritizing sustainability when dining out, embracing sustainability within restaurant operations isn’t just a goal, but a strategy to attract and retain customers and boost revenue. The case for sustainable solutions Plastic pollution has reached alarming levels.

Sustainability 251

Sustainability 2050 Transportation Front of House 251

EATER

MARCH 14, 2025

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. In the spring of 2021, restaurants across the country were scrambling to find staff. As vaccine distribution widened , operators couldnt keep pace with pent-up demand.

Marketing 315

Marketing Recruiting Hiring Back of House 315

Goliath Consulting

NOVEMBER 13, 2024

Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025. As consumers continue to seek sustainable meat alternatives, mushrooms will play a crucial role in plant-based cuisine. From reimagined classics to unique textures and flavor combinations, chefs will have plenty of inspiration to explore.

2025 243

2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Many restaurants have also pivoted to outdoor dining amid the pandemic.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

APRIL 9, 2020

Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal. Looking to continue on the tangent of delivering a unique fine-casual dining experience to its customers, Tender Greens aimed to double its physical footprint and grow its revenue to reach $100 million.

Innovation 469

Innovation Management Management Fine Dining 469

Modern Restaurant Management

APRIL 29, 2022

It is here to sustain, grow and be accepted on a larger scale. This has led fine-dine restaurants to change their existing food menus and offer completely plant-based food dishes. Not only are restaurants offering vegan food dishes but are also promoting a sustainable and greener lifestyle. Veganism is no more a fad.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Embracing Different Dining Experiences. Architectural Considerations in HVAC.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

7 Shifts

NOVEMBER 25, 2024

Recommended Reading: 3 Ways to Run a Sustainable Restaurant How to Increase Staff Productivity Productivity for Servers Problem: Restaurant staff taking short personal breaks It’s vital to minimize the amount of time sinks available in day-to-day tasks in your restaurant. A “totally satisfied” customer contributes 2.6

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 22, 2022

Patience and grace go a long way right now, when dining out. . Many are at a point where they feel they can’t raise prices higher—fast casual doesn’t have the pricing band that a fine dining restaurant will have, for example—which means looking for more efficiencies in the business and service. .

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

NOVEMBER 10, 2021

Sustainable Tourism Is on the Up. Many are becoming increasingly aware of sustainability issues such as climate change and over-tourism, and this has brought about a rise in eco-tourism. For businesses keen to really benefit from this trend, it pays to look at your own sustainability credentials.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MAY 17, 2021

Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit.

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

EATER

FEBRUARY 18, 2025

Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list. The best food markets in Sri Lanka Saturday Good Market This weekly market in Colombos illustrious Cinnamon Gardens neighborhood mostly caters to small, independent brands selling sustainable crafts, homeware, and jewelry.

Hotels 296

Hotels Seasonal Menu Back of House Small Business 296

Modern Restaurant Management

JANUARY 16, 2020

What menu inspiration will chefs use as they create new and fine tune traditional favorites? The Greater Good, Sustainability and Local Sourcing. Caterers are going after green certifications and highlighting sustainable practices and products on their websites. What will inspire event themes and design in 2020?

Events 558

Events Catering 2020 Outdoor 558

Culinary Cues

FEBRUARY 16, 2021

I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full. I will really miss this restaurant. [] THE 21 CLUB: A speakeasy in 1922 during Prohibition – Jack Kriendler and Charlie Burns made this a place that was synonymous with the New York dining scene. Mesa is a victim.

Fine Dining 449

Fine Dining Employee Relations Front of House Small Business 449

ChowNow

MARCH 13, 2025

When all of these issues pile up, its clear: relying on multiple separate delivery platforms isnt sustainable. When restaurants consistently track and fine-tune their delivery operations, they not only run more efficiently and improve profits but also create a better experience for their customers.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

The Rail

APRIL 2, 2025

While well-chosen textures offer acoustic benefits that help to create a calmer, more pleasant dining environment, durable, slip-resistant materials guarantee safety in heavy traffic areas. Leveraging Innovative Materials Modern flooring choices now feature cutting-edge materials that combine sustainability with arresting beauty.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Sustainability and healthy options rising in importance.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Squirrel Systems

MARCH 5, 2025

As we look ahead to 2025, the restaurant industry is poised for significant transformations driven by consumer preferences, technological advancements, and a heightened focus on sustainability. restaurantbusinessonline.com Sustainable Sourcing and Regenerative Agriculture Sustainability remains a driving force in the food industry.

2025 80

2025 Menu Food Fine Dining 80

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. FOURTH: Know that fine dining (as we have defined it in the past) may truly be on the way out.

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

APRIL 20, 2023

Over the years, we’ve honed our collective design approach by testing and fine-tuning layout and operational requirements, equipment adjacencies and clearances, and the types of seating that work best for each location. That said, maximizing restaurant operations and efficiency is an important part of our work.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

2025 91

2025 Hotels Travel Dietary Restrictions 91

EATER

OCTOBER 28, 2022

short Vancouver’s old(er) guard of fine dining restaurants were left by the roadside last night at a Michelin Guide ceremony where only eight one-star awards and 23 Bib Gourmands (the guide’s ‘great food at a great price’ category) were handed out. Côte de porc at St. Lawrence/Official.

Fine Dining 263

Fine Dining Casual Back of House Social Media 263

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Culinary Cues

FEBRUARY 13, 2022

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. SKILL SET: Chefs will need to teach cooks and cooks will need to monitor each other’s compliance with the rules of sustainable cost control.

Compost 470

Compost Fine Dining Waste Café 470

EATER

JUNE 23, 2020

So I think restaurants will play a role in the provision of food as well as entertainment and occasion-dining, in a way that food shops or supermarkets have done typically. Matthew Kang, editor of Eater LA: I do think the way that people dine is going to be different. The evolution of traditional fine dining will only accelerate.

Fine Dining 287

Fine Dining Fast Casual Consumer Goods 2008 287

Modern Restaurant Management

AUGUST 3, 2020

While on summer vacation this year, the top dining strategy is takeout, selected by 55 percent. Dining During COVID-19. The sooner a customer dines in a restaurant after it reopens, the more likely they’ll dine out again in the next 30 days. For more, click here. Thanks so much for agreeing to the embargo.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

DECEMBER 30, 2020

Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. New and existing tools like QR codes served an essential role in maintaining social distance as restaurants approached contactless dine-in capabilities fit for our new normal.

2020 528

2020 Merchandise Retail Point of Sale 528

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. In fact, with apps like Caviar, you can have fine dining in your living room while you binge your favorite series. Simplified Menus. Ghost Kitchens. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. QSRs are also addressing sustainability and health concerns. This requires a modular design approach, from adaptable kitchens to multifunctional dining spaces.

Fast Casual 294

Fast Casual Fine Dining Customer Service Casual 294